MGMT 321 Chapters 1-4

A direct way of being a supportive leader is to

Give frequent encouragement and praise

Division manager Cassandra wants to get the most out of her direct reports. A good strategy would be for her to

Concentrate on the strengths of her direct reports

A frequent antidote to major organizational problems is to retain the leader but fire and replace most of the other managers T/F

False

When workers are aligned, they tend to

Pull together for a higher purpose

Effective leaders have to be good managers or be supported by effective managers T/F

True

Unless a manager gets people to move beyond mechanical compliance with directions and orders, leadership has not taken place. T/F

True

according to former United States Army General Colin Powell, "command is lonely T/F

True

the trait approach to leadership is based on the idea that effective leaders are made of the "right stuff" T/F

True

The major thrust of the servant leader is to

Work on the behalf of group members to help them achieve their goals

A company president attends a groundbreaking ceremony for a new children's hospital located near company headquarters. The president's role is best classified as that of a. figurehead. b. coach. c. team leader. d. spokesperson.

a. figurehead.

A transformational leader is one who a. transforms his or her style to fit the situation. b. makes major changes in the organization. c. changes his or her personality characteristics to meet the needs of group members. d. moves up the corporate ladder rapidly.

b. makes major changes in the organization.

A key part of a leader having humility is to a. insult the group performance, including that of your own. b. put group members in the limelight, rather than oneself. c. make forecasts about the group not making standards. d. ask the group to lead itself so he or she can do analytical work.

b. put group members in the limelight, rather than oneself.

To apply "management by storytelling," the leader should a. tell stories about unsuccessful competitors. b. tell fascinating stories about the company to employees. c. reward and punish group members based on anecdotal evidence. d. evaluate morale based on anecdotal evidence.

b. tell fascinating stories about the company to employees.

With respect to heredity and environment, leadership effectiveness appears to be a. mostly due to heredity. b. the combined influence of heredity and environment. c. mostly due to the environment. d. four-fifths heredity and one-fifth environment.

b. the combined influence of heredity and environment.

A systems thinker would be especially good at a. exploiting short-range benefits. b. understanding how the external environment influences the organization. c. sizing up people. d. managing his or her emotions to advantage.

b. understanding how the external environment influences the organization.

Rather than leadership being something you do to people, it is considered something you do a. against them. b. with them. c. after them. d. before them.

b. with them.

An important application of farsightedness for executive leaders is to a. study technological developments . b. avoid being frustrated by the demands of group members and customers. c. predict the direction of environmental forces. d. memorize product information.

c. predict the direction of environmental forces.

An effective way for a leader to collaborate with group members is to a. make sure the group members get their yearly salary increases. b. make all the major decisions himself or herself. c. solicit input from the right group members. d. make the hierarchy as steep as possible.

c. solicit input from the right group members.

The modern organization is characterized by a. a reversal of roles between leaders and followers. b. an overthrow of authority by leaders. c. competition between leaders and followers. d. collaboration between leaders and followers.

d. collaboration between leaders and followers.

An authentic leader would most likely a. imitate the behavior of the company CEO. b. engage in excessive organizational politics. c. expect more of workers than himself or herself. d. practice his or her values consistently.

d. practice his or her values consistently.

One technique a leader uses to bring about transformations is to get people a. focused on minor satisfactions. b. not to worry that the organization's future is threatened. c. to accept early retirement, if appropriate. d. to look beyond self-interest.

d. to look beyond self-interest.

Leadership effectiveness is typically measured by either objective data about results or subjective data about the perception of a leader T/F

true

Telling the truth consistently is considered an important trust builder for leaders T/F

true

In the Pygmalion effect, group members

live up to expectations set for them

entrepreneurial leaders are known for their passion for their work T/F

true

The generally accepted leadership style in the modern organization is the

Participative style in general.

A pronounced characteristic of an entrepreneurial leader is

Sensible risk taking

An important strength of the trait approach to leadership is that it a. can help with leadership selection and development. b. specifies how much of a given trait is important for leadership. c. specifies which traits are needed for leadership in a given situation. d. helps in analyzing the situational demands.

a. can help with leadership selection and development.

One of the definitions of leadership offered in the text deals with figuring out what is right rather than a. having other people tell you what is right. b. explaining what is right. c. doing what is right. d. duplicating what is right.

a. having other people tell you what is right

According to the leadership studies of Jim Collins, the most important factor in organizational performance is the a. personality of the organization. b. personality of the leader. c. product mix offered to the public. d. efficiency of operations.

a. personality of the organization.

A key point about charisma is that it is a(n) a. relationship between the leader and the group members. b. substitute for leadership skill. c. exploitation of group members. d. characteristic of democratic leaders.

a. relationship between the leader and the group members.

Leadership can be practiced a. only in the executive suite. b. at any level in the organization. c. only by people whose job title includes "manager." d. only when employees are performing below standard.

b. at any level in the organization.

The terms isolates, activists, and diehards, relate to the idea that followers differ in terms of level of a. intelligence and emotional maturity. b. engagement with the leader and the group. c. relevant job experience. d. job relevant skills.

b. engagement with the leader and the group.

An important part of being assertive is to a. not tolerate differences of opinion. b. express feelings and opinions forthrightly. c. behave aggressively toward people when necessary. d. be obnoxious when necessary.

b. express feelings and opinions forthrightly.

"Knowledge of the business" as a leadership characteristic is closely related to the leadership trait of a. tenacity. b. creativity. c. cognitive ability. d. drive and motivation.

c. cognitive ability.

We know that charismatic leadership has taken place when a. group members feel manipulated even though the cause is important. b. the leader feels good about his or her accomplishments. c. extraordinary levels of devotion, identification, and emulation are aroused in group members. d. the leader is highly accepted by group members and superiors.

c. extraordinary levels of devotion, identification, and emulation are aroused in group members.

A major concern about charismatic leadership is that a. there are not enough job openings for all the charismatic leaders. b. charismatic leaders are not really so effective. c. group members sometimes follow a charismatic leader down an unethical path. d. charismatic leaders place unreasonable expectations on group members.

c. group members sometimes follow a charismatic leader down an unethical path.

A potential disadvantage of being a leader is a. losing contact with paperwork and email. b. isolation from problems involving people. c. having fewer people to confide in about work-related issues. d. being out of the loop in terms of company policies.

c. having fewer people to confide in about work-related issues.

Self-confidence is an important leadership characteristic a. primarily among executives. b. primarily among supervisors. c. in almost every leadership setting. d. for male leaders more than for female leaders.

c. in almost every leadership setting.

An aspect of the coach and motivator role of the leader is to a. deal with outside groups. b. display loyalty to superiors. c. informally recognize team member achievements. d. bargain with superiors for funds, facilities, and equipment.

c. informally recognize team member achievements.

1A vision deals mostly with a. a forecast of future business conditions. b. seeing clearly what needs to be done to fix organizational problems. c. the ability to imagine different and better conditions and the ways to achieve them. d. finding creative ways to reward organizational members.

c. the ability to imagine different and better conditions and the ways to achieve them.

an advantage of being a leader noted in the leadership text is a. being able to avoid the long hours typically worked by team members. b. loads of overtime pay. c. the opportunity to sidestep organizational politics. d. a chance to help others grow and develop.

d. a chance to help others grow and develop.

a leader scoring high on the dimensions of consideration would typically be authoritarian and impersonal in relationships with subordinates T/F

false

a recommended strategy for getting the most out of workers is to focus on patching their weaknesses rather than capitalizing on their strengths T/F

false

a study of authentic leaders found that although they are effective in the short range, authenticity interferes with achieving long-term business results T/F

false

a study showed that a persons perception of charisma tends to run in an opposite direction that those of his or her network members T/F

false

an effective form of humor by the leader is to poke fun at the problem and limitations of group members T/F

false