MGMT 3366

When should medical tests be administered?

After a job has been extended

Employment-at-will is an employment relationship which _____.

Allows either the employee or employer to terminate the employment at any time.

Which of the following is true for affirmative action plans?

An affirmative action plan should be temporary.

Recruiter behaviors have the largest impact on ________.

Applicant intentions to pursue a job opportunity

A company cannot know what training to offer employees unless it _____.

Assesses their strengths and weaknesses.

Having administrative assistant job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of a(n)

Assessment Center

Indirect staffing costs _____.

Can be more significant than the direct costs but are more difficult to measure

A BFQQ is a(n) _________.

Characteristic that is essential to the performance of a special job.

Allowing a candidate's high score on an interview to make up for a low score on a personality test is an example of the ________.

Compensatory approach

Don is a high-ranking manager in an advertising firm. He was recently offered a job with higher pay and more lucrative benefits by a rival firm. On coming to know about this, Don's employers decided to make him a(n) ________ matching the offer from their rival firm

Counteroffer.

Information about important outcomes of the staffing process is called _______.

Criterion Data

The top 30% of job applicants, based on a job knowledge test, advance to the next stage of the hiring process regardless of their job knowledge test score. What type of measure is the job knowledge test?

Criterion-referenced

A nine box matrix requires assessings employees on _______.

Current job performance and future potential

Hiring people who are learning-oriented, and who have good networking skills would support a _____ competitive advantage.

Customer intimacy

A minimum assessment score that must be met or exceeded to advance to the next assessment phase or to be eligible to receive a job offer is a ________.

Cut Score

If an applicant is not hired because the applicant has previously claimed overtime which they were owed, they are likely to be covered under the ________.

Fair Labor Standards Act

When a company hired Marcus who turned out to be a poor performer, which assessment outcome occurred?

False positive

A software company has a high turnover rate. What staffing strategy would be most appropriate?

Filing vacancies quickly with people who are able to perform with minimal job training.

Filling lower-level positions from the local labor market and higher-level positions from the regional or national labor market is an example of ________.

Geographic Targeting

Promotions area likely to be fastest in organizations in the ________ stage of their life cycle.

Growth

If the correlation coefficient for the relationship between a job sample test and job performance is -0.7 and significant, then the employer should ________.

Hire people who score low on the job sample test

In the selection procedure of a firm, an applicant must obtain a minimum passing score on two different assessment methods before being allowed to continue in the hiring process. What type of assessment plan is being used?

Multiple hurdles

A company fails to do a background check that would have revealed that a person it has hired has the potential to harm others. The employee then physically harms a customer during a disagreement. The company could be found guilty of _____.

Negligent hiring

Peter will not take a job that offers a salary below $45,000 per annum but is flexible on where the job is located. For Peter, pay is a ________.

Non-compensatory screening factor.

Which of the following is true of an employment contract?

Not every employee has an employment contract.

Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) _________ competitive advantage.

Operational excellence

A successful executive, who is happy with her current position, does not look for information about other jobs, but might be tempted by a great opportunity is a(n)

Passive Job Seeker

Which of the following is true of a z score of -3.2 in a distribution?

Performance is lower than the group average

If a staffing specialist evaluates the organization's current employees and the external labor market to determine the availability of desired talent, which of the following is being done?

Planning

Hiring people who are entrepreneurial, creative, and have a high tolerance for ambiguity would support a _______ competitive advantage.

Product innovation

The ________ reflects whether the company hired the people it set out to as defined by hiring manager's predetermined job performance requirements.

Quality of Hire

If a company wanted to quickly identify which employees speak Spanish, what would be the best way to do this?

Query the company's replacement charting system

Hiring top talent away from another company is an example of using which recruiting source?

Raiding competitors

Years of experience, salary in dollars, and weight are examples of what type of measure?

Ratio

Presenting both positive and potentially negative aspects of a job to recruits is a

Realistic Job Preview

An HR manager trying to recruit for a number of key positions in a firm asks the best talent to recommend the best employees they've worked with in the past or employees they feel would be good performers. This is an example of ________.

Referrals

________ is(are) used to reenergize employees and give them the opportunity to develop skills and pursue other interests via workshops, formal classes, or travel.

Sabbaticals

Tracy has an interview with a disorganized, unprepared recruiter and concludes that the company does not have a very professional culture. This is an example of ________.

Signaling

Asking a candidate during an interview to indicate how she would respond to an irate customer is an example of which external assessment method?

Situation Interview

Which of the following is a data-driven quality initiative and methodology that uses statistical analysis to measure and improve business processes and their outcomes to near perfection?

Six Sigma

Locating qualified individuals and labor markets from which to recruit is _____.

Sourcing

Amy was unhappy with the way she was treated when she applied for the position of a shop-floor assistant at a local retail outlet. When her friend Carrie hears about this, she stops shopping at that store. This is an example of ________.

Spillover effect

Strategic Staffing means ______.

Staffing an organization in future-oriented and goal directed ways that support the organization's business strategy and enhance organizational effectiveness.

Which of the following refers to the process of analyzing a hiring system to determine its performance and effectiveness?

Staffing evaluation

Asking as job candidates questions from the same interview schedule in the same way is an example _____.

Standardization

When different assessments are made using different scales, before they can be combined the raw scores must be _______.

Standardized

What is the best conclusion given the following information about research technicians employed in the scientific wing of a pharmaceutical organization? Females comprise 60 percent of the current workforce and 50 percent of the relevant population (research

technicians) and males comprise 40 percent of the current workforce and 50 percent of the relevant population. There is a disparate impact on males as research technicians.

The Age Discrimination in Employment Act of 1967 protects people ________.

40 years of age or older

When an employee quits because he/she is passed over for promotion, what has occurred?

A negative stakeholder reaction

Which of the following is the first of the seven components of strategic staffing?

Workforce planning

Online job fairs are best for recruiting ________.

Active Job Seekers

Which assessment method would be the best choice to identify candidates who are more likely to pose a security risk to the company?

Background Check

Why do some firms prefer to call groups of employees targeted for accelerated development "acceleration pools" rather than " high potential pools?"

Because "high potential pools implies the rest are of low potential

An HR manager asked every candidate during an interview to describe a situation in the past in which they had to display their leadership abilities even though they were not a formal leader, discuss what they did, and describe the result. This is an example of which external assessment method?

Behavioral Interview

Failure to measure important aspects of the attribute to be measured results in _____ error.

Deficiency

A manager only hires Hispanic women as secretaries. This is an example of ______.

Disparate treatment.

Which type of fairness is perceived to be low by most job applicants who are not selected for a particular job?

Distributive fairness

If a company identifies and tracks underrepresented candidates and employees and leverages the sources from which they were recruited, which of the following is most likely to be the company's key performance indicator?

Diversifying the workforce

In terms of evaluating staffing system, lower applicant quality is a ____.leading indicator Staffing efficiency ratio is calculated by____.

Dividing a firm's total staffing costs by the total compensation of the new hires multiplied by 100

Which of the following is a long-term staffing metric?

Employee job success measured by recruiting source and recruiter

An organization that is currently composed of primarily white males may discriminate against minorities and women if it uses which recruiting source?

Employee referrals

If 33 percent of Hispanic are hired, 42 percent of white are hired, and 50 percent of blacks are hired, disparate impact has occurred against _______.

Hispanics

If a test score is at the 90th percentile, then which of the following is true?

If a test score is at the 90th percentile, then which of the following is true?

Using High Cut Scores _______.

Increase the number of false negative hiring outcomes

Matthew works as an accountant in a mobile phone company. During lunch he spoke to Peter from the sales department about wanting to buy a mobile phone for himself. Peter persuaded Matthew to buy a mobile phone from the sales department itself, which Matthew did. Matthew is a(n) ________.

Internal customer

Which of the following external recruiting sources is useful for finding semi-passive and passive job seekers?

Internet data mining

Job seekers often rate ____ as the most job-related selection procedure.

Interviews

Which of the following is a benefit of social networking as a sourcing method?

It increases diversity of talent available.

Which of the following is true of person-organization fit?

It is positively related to job satisfaction.

Which of the following is true of a competitive job offer?

It may or may not allow for further negotiations.

Measureable factors critical to the firm's success and long and short term goals are _____.

Key performance indicators.

Which of the following is a type of cognitive ability test?

Mathematical reasoning

"All men are strong" is an example of which type of bias?

Stereotyping.

Comparing the percentage of men, women, or minorities employed in job category with their availability in the relevant population of qualified people interested in the position is an example of a ______.

Stock Statistic

A balanced scorecard balances a firm's _____.

Strategic, operational, financial, and customer-related goals

Which of the followings rater is often the most controversial feature of a multisource assignment?

Subordinates

An insurance company assesses all employees' current job skills and creates road maps for them outlining the competencies they need to advance within the company. The company then makes sure they get the training they need, including coaching and mentoring, classroom training. This is an example of ________.

Succession Management

Which of the following is an internal recruiting source?

Succession management

When a restaurant hires a server who has similar competencies to the existing servers, this is an example of ________.

Supplementary fit

Which of the following would help the process of compiling information about the job or organization that candidates will find more and less attractive?

Surveying present employees

Which of the following recruitment strategies can reduce the possibility of overlooking qualified internal talent?

Talent Inventories

If the items on an assessment method do not seem to be job-related, then which of the following is true?

The assessment method's face validity is low.

Contingent assessments are used when _____.

The firm has identified whom it wants to hire

Which of the following recruiting metric gives the number of employees who voluntarily quit with their first year?

Turnover data of company

A company relies on innovation as a competitive advantage. It wants to maintain the secrecy of its research and development projects.

Which of the following would it most likely use? Nondisclosure agreements

What is the disadvantage of getting line managers to recruit for a firm?

They have to take time out for their actual job.

Axis Auto tries to keep its operational spending as low as possible so that it can pass its savings on to customers in the form of lower prices.

This is known as a ______ strategy. Cost Leadership

Before joining the Regal Hotel as a concierge, Maxine was told that she would be required not only to work her own shifts but also work others' shifts if they were unexpectedly absent. She was also warned about the temperamental and inebriated guests who often checked in late at night. In spite of these warnings, Maxine accepted the job. What function of the realistic job preview has been used in Maxine's case?

Vaccination

When are the mean, median, and mode likely to be at the same point in a distribution of scores?

When the distribution is a normal curve