MGMT 5312 Final

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In terms of the Time Management matrix, which quadrant deals with crises or problems?

Quadrant I

Big rocks are almost always ___________ activities

Quadrant II

Planning and prevention is a _______ activity.

Quadrant II

________ is the highest form of human motivation

Trust

Your circle of ______________ includes those things you can affect directly. Your circle of _______________ includes all those things you care about but over which you have little or no control.

influence; concern

Common barriers to synergy include all but the following:

lack of character?

In relation to putting first things first, most people fault themselves in their:

lack of discipline

Ways to revise and refine your missions statement include all but the following:

pg. 113

All of the following are "centers" that people typically have except:

pg. 119

If you are possession centered:

pg. 121

If you are self-centered:

pg. 125

If you are principle centered:

pg. 130

The focus of traditional time management includes all but the following:

pg. 159

In the time management matrix, quadrant 4 is the quadrant of:

pg. 162

Elements of a win / win agreement include all but the following:

pg. 217

Autobiographical Responses include all but the following:

pg. 256

Primary greatness is related to _______ ________ whereas secondary greatness is related to _________ ______________.

pg. 29-30

While imprisoned in a death camp in Nazi Germany, Victor Frankl had:

pg. 76-77

No control problems are solved by:

pg. 93

"Inside out" means all but the following:

pg.23

Principles are like:

pg.40-43

You can tell the difference between proactive and reactive people by:

pg.75

Focusing on the circle of concern will:

pg.88

Habit 4 is the habit of:

mutual benefit

Habit 5 is the habit of:

mutual understanding

If you nag people enough _________ becomes the course of least resistance.

work

Direct control problems are solved by:

working on our habits

What it takes to say no to the popularity of the quadrant of deception is a deeper burning:

yes

The metaphor of sharpening the saw represents your commitment to preserve and enhance:

you

In terms of Habit 5, if you spend time to deeply understand people, you will experience dividends in:

open communication

The way we see, understand and interpret the world - our mental maps, are known as our

paradigm

Each of the 7 habits is based on principles of effectiveness, ______________ that are aligned with principles, and practices that produce effective results.

paradigms

Your __________ are influenced by many things including culture, religion. Upbringing, and personality.

paradigms

Creative cooperation at the highest level results in:

third alternatives

A shining example of and organization that practices Habit 7 is:

tokyo star bank

Empathic listening is listening with the intent to:

understand

The essence of Synergy is to:

value differences

Habit 2 is described as the habit of:

vision

Habit 6 is the habit of:

creative cooperation

When we listen to people speak, we generally do not listen on this level

empathic level

According to the Mehrabian study, 55 percent of all communication is:

facial expressions; body language

The four dimensions of personal renewal include all but the following:

financial

In terms of the Time Management matrix, which habit must we practice to focus on important issues?

habit 3

Proactive people focus their energies in the circle of concern.

F

Public Victory means victory over others

F

Reactive people are not affected by their social environment

F

The 7 habits is about developing from the outside in rather than the inside out.

F

Our ability to act, independent of external influences is known as:

independent will

The common paradigm for habit 2 suggests:

"clearly defining my vision and purpose in life will make all the difference"

Using a computer metaphor, Habit 3 relates to:

"Run the program"

Using a computer metaphor, Habit 2 says:

"Write the program"

You should allow _____ for weekly planning.

30 min

This concept is the five dimensions of Win/Win flows out of personal worth and security.

Abundance mentality

This dimension of Win/Win focuses on results and not methods

Agreements

This past president of Egypt "Rescripted" himself toward a former Middle Eastern rival country resulting in an unprecedented peace movement.

Anwar Sadat

A common practice for habit 3 is to eliminate the unimportant

F

According to Covey, being effective depends on being efficient

F

According to Peter Drucker, "Management is doing the right things; leadership is doing things right.

F

Character Ethic is related to public image

F

Habits 2 through 7 do not depend on Habit 1

F

In terms of quadrant 2, think effectiveness with things and efficiency with people?

F

Independence is the ultimate goal of effective living.

F

Personality Ethic is related to the Golden Rule

F

Principles are similar to practices and values

F

Principles are synonymous with values

F

The basic view of success known as the personality ethic is based on things like integrity, humility, fidelity, temperance, courage, justice, patience, modesty and the golden rule.

F

The common paradigm for Habit 1 is "I am free to choose and am ultimately responsible for my happiness"

F

The compass serves and important purpose, but only after the clock has determined the timeline.

F

The highly effective paradigm for habit 2 is "I am free to choose and am responsible for my choices."

F

To achieve independence, we must practice the first three habits, known as the public victory.

F

Trying to figure out or analyze the other person (based on our own experience) is one form of empathic listening.

F

In terms of the Time Management matrix, to gain time for Quadrant 2, in the beginning, time must come from which quadrant (s)?

III & IV

The highly effective paradigm for habit 6 is:

Lets come up with something that's better than what either of us had in mind

People who are miserable and want everyone else to be miserable, tend to use this paradigm of human interaction

Lose/Lose

"I always get stepped on" is the paradigm of:

Lose/Win

A person operating in this paradigm of human interaction seek strength from popularity or acceptance:

Lose/Win

If you are in an abusive relationship and you think its all your fault and your self esteem is very low, your paradigm of human interaction is:

Lose/Win

People use this paradigm of human interaction value the relationship more than the outcome

Lose/Win

This paradigm of human interaction can be described as "nice guys finish last"

Lose/Win

A shining example of practicing Habit 6 can be found in the island country of:

Mauritius

A common practice for Habit 1 is to blame, accuse, and use victim language.

T

A comparison-based identity is learned. Most cultures train us to compare.

T

A person who breaks unhealthy, harmful, abusive or ineffective learned behaviors and replaces them with proactive, helpful effective behaviors is known as a transition person.

T

According to Dr Covey, "With people, fast is slow and slow is fast"

T

Autobiographical responses can be very appropriate, especially when the emotional bank account is high.

T

Being influenceable is the key to influencing others

T

EBA represents the amount of trust that exists in a relationship

T

Effectiveness is getting superb results today in such a way that allows you to get those results over and over again.

T

Empathic listening is risky

T

Frankl says we detect our mission in life.

T

Habit 1 says "you are the creator" while Habit 2 is the first creation

T

Habit 7 is a big rock

T

Habit 7 rings the maturity continuum because it, more than any other, makes all the other habits possible.

T

Habits 1,2 and 3 are the Private Victory

T

Highly effective people don't let other people, culture, or circumstances shape their future.

T

In every problem solving process, understanding precedes action.

T

Integrity is our ability to make and keep commitments to ourselves

T

It doesn't matter what form your mission statement is in, as long as it uniquely expresses you.

T

One of the keys to increasing time in quadrant 2 is to say no to the popularity of quadrant 3.

T

The difference between management and leadership is that management is doing things right where leadership is doing the right thing.

T

The highly effective paradigm related to habit 5 is "I have greater influence with others if I truly understand them first.

T

The inside-out approach says that private victories precede public victories

T

Thomas Kuhn wrote a book about changing behavior

T

Victor Frankl stated that we detect, rather than invent, our mission in life.

T

When writing a mission statement, we mostly tap into our right brain capacity.

T

You can't get to synergy without mutual benefit and mutual understanding.

T

This paradigm of human interaction is an authoritarian leadership style?

Win/Lose

This paradigm of human interaction uses power position or credentials to get their way

Win/Lose

This paradigm of human interaction leaves all parties feeling good about the decision?

Win/Win

You know you have achieved synergy when:

both a & b

Despite the Quadrant I nature of their work this organization serves as a shining example of how to operate out of Quadrant 2.

canadian police

Indirect control problems are solved by:

changing our methods of influence

People who live by the ______________ ethic have strong, deep roots. They withstand the stresses of life, and they keep growing and progressing.

character

Habit one is the Habit of:

choice

Habit 1 is based on the principle that your life is a result of your _______ not your __________.

choices; circumstances

If we neglect the spirit it becomes

cold

1 + 1 = 1 ½ represents the following type of interaction:

compromise

Next to survival, the greatest need of a human being is:

psychological survival -- to be understood, to be affirmed, to be validated, to be appreciated

Habit 7 is a challenge because it lies in:

quadrant II

The opposite of proactive is:

reactive

This dimension of Win/Win focuses on the emotional bank account

relationships

Habit 7 is the habit of:

renewal

Habit 6 is primarily a:

result

The _________ we get in our lives depend on what we _________. What we ______ depends on how we _______ the world around us.

results; do; do; see

Empathic Listening includes reflecting what a person ____________ and _______________ in your own words.

says; feels

The four human endowments are:

self awareness, imagination, conscience, independent will

Habit 5 is a:

skill

In terms of Habit 3, which type of delegation gives people a choice of how they accomplish the tasks?

stewardship delegation

The four dimensions of organizational renewal include all but the following:

the commitment to mission and values that represent the spiritual side

An inescapable principle of nature related to Habit 7 is:

the law of the harvest


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