MGMT310 Ch14 pq
A work team ________.
has shared leadership roles
An incentive system which appropriately recognizes team activities is an example of which of the following characteristics of effective teams?
internal support
The ________ stage of group development is complete when the group structure solidifies and the group has assimilated a common set of expectations of what defines correct member behavior.
norming
The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.
norming
Identify the key difference between work teams and work groups.
Leadership is shared in work teams whereas it rests on a particular individual in work groups.
The acceptable standards or expectations that are shared by a group's members are referred to as ________.
norms
Large groups consistently get better results than smaller ones, when the group is involved in ________.
problem solving
Which of the following types of conflict is most likely to be dysfunctional?
relationship conflict
Individuals have the tendency to expend less effort when working collectively than when working individually. Which of the following concepts relates most closely to this behavior?
social loafing
Research evidence suggests that teams typically outperform individuals when ________.
tasks require multiple skills, judgment, and experience
________ are teams from the same department or functional area involved in efforts to improve work activities, though they are rarely given the authority to implement any of their suggested actions.
Problem-solving teams
In which of the following conflict resolution techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?
collaborating
Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called ________.
command groups
Which of the following stages in group development involves defining the group's structure and leadership?
forming
Which of the following is a benefit of global teams?
Global teams usually have a greater diversity of ideas.
Which of the following is true about group decision making?
Groups take more time to arrive at a decision.
________ conflict relates to the content and goals of the work.
Task
Which of the following is a drawback of global teams?
They are characterized by greater potential for stereotyping.
________ interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.
Work groups
Which of the following is an example of a formal group?
a functional department in an organization