MGT 300: Chapter 14, MGT 300: Chapter 15, MGT 300: Chapter 16

Machiavellianism

Cynical view of human nature that condones opportunistic and unethical ways of manipulating people

Which of the following leadership models are categorized as situational approaches to leadership?

Fiedler's contingency model and House's path-goal model

A servant leader would display which of the following characteristics?

Focus on listening and Commitment to the growth of people

Natalie loves her work at the shoe production facility. She is inspired by the company because, for every pair of shoes someone buys, the company gives a pair of shoes to a child in need. What type of leadership is this company providing that empowers Natalie?

Leading for meaningfulness

What is defined as the process of influencing others to understand and agree about what needs to be done while facilitating individual and collective efforts to accomplish shared objectives?

Managerial leadership

According to a Pew Research study, which two traits ranked as more important for women to exhibit than the other two traits?

Nurturing and Attractiveness

The employees at the shipping warehouse have a set of routines that they follow every day. Their job is outlined in detail, and the process of fulfilling orders that come in is easily understood. Which aspect of situational control does this represent?

Task structure

According to Fiedler's contingency leadership model, which two of the following are seen as leader orientations or styles?

Task-oriented and Relationship-oriented

Which of the following best describes the dimension of situational control known as leader-member relations in Fiedler's contingency leadership model?

The extent to which a leader has or lacks the support, loyalty, and trust of the work group

Leader behavior that is focused primarily on group members' needs and desires and is directed at creating mutual respect or trust is referred to as ______ leader behavior.

consideration

Fiedler's ______ leadership model is determined by whether a leader's style is task-oriented or relationship-oriented and if that style is effective for the situation at hand.

contingency

The situational approach to leadership is also known as the _____ approach.

contingency

Power that results from one's specialized information or expertise is ______ power.

expert

Trina is the "go-to gal" when anyone in the office has problems with the computer system. She knows more about the system than anyone else, and no matter what the problem is, she can fix it. Trina has ______ power.

expert

Firms that aim to have culturally diverse workforce and operate overseas try to have employees with a ______.

global mind-set

Your belief in your ability to influence people who are unlike you in a global context is called a ______.

global mind-set

Jon's employees have a lot of personal respect and admiration for him. As a result, they are very loyal to him. This is an example of ______ power.

referent

Power that results from managers' authority to give subordinates bonuses or other incentives for doing a good job is ______ power.

reward

Proponents of the ______ approach to leadership believe that the most effective leadership behavior depends on the circumstances at hand.

situational

Under Fiedler's model, the level of influence a leader has in his or her immediate work environment is called _____ control.

situational

How women are viewed in the workplace and their opportunities for leadership are shaped by ______ attitudes.

social

Power directed at helping others, as opposed to helping oneself, is known as ______ power.

socialized

According to Fiedler, the dimension of situational control referred to as task ______ is the extent to which subordinates perform unambiguous, easily understood, routine tasks.

structure

Which leadership approach focuses on providing increased service to others rather than to the leader?

Servant

Within situational control, the power to make work assignments and reward and punish is called ______ power.

position

Legitimate, reward, coercive, expert, and referent are five sources of _____ that leaders may draw on.

power

The ability to gather human, informational, and other resources to get something done is ______.

power

Employees' belief that they have some degree of control over their work is referred to as ______.

psychological empowerment

How much did U.S. companies spend on leadership coaching in 2016?

$14 billion

Socialized power occurs when power is directed at helping oneself as a way of achieving one's own selfish ends.

False

True or false: Leadership is a narrow term that only refers to formal positions such as CEO and CFO.

False

True or false: Task-oriented leaders are best suited to handle all situations.

False

True or false: Women executives score lower than men on producing high-quality work.

False

Psychopathy

Lack of concern for others, impulsive behavior, and lack of remorse when actions harm others

According to Fiedler's contingency leadership model, which component of situational control is deemed as the most important?

Leader-member relations

What practice is concerned with enhancing a person's abilities and skills to lead and help a company met its goals?

Leadership coaching

As of 2017, approximately how many CEOs of leading Fortune 500 firms were women?

30

What percentage of Pew survey respondents said women should not be ambitious or assertive?

30 percent

Women make up more than ______ of the workforce in the United States.

50 percent

Which approach to leadership attempts to determine the actions and behaviors that effective leaders engage in when interacting with others?

Behavioral

According to John Kotter, leadership is primarily about coping with what?

Change

Which of the following are common types of power used by leaders within an organization?

Coercive, Legitimate, and Reward

Which of the following have been identified as the four basic skills needed by leaders?

Conceptual skills, Cognitive abilities, Interpersonal skills, and Business skills

Which of the following are common task-oriented traits of leaders?

Conscientiousness, Emotional stability, and Intelligence

Susan was able to get Steve to work with her in making decisions about how the new office should look by asking him for his thoughts on the design. This is an example of what type of influence tactic?

Consultation

Which core influence tactic tends to work better than a legitimating tactic?

Consultation

Which of the following are among the nine most common influence tactics?

Consultation, Rational persuasion, and Inspirational appeals

Women tend to lead in which industries?

Education and Health care

Which of the following are aspects of considerate leader behavior?

Encourages identification with the team, Promotes social interactions, and Creates mutual respect

What type of leadership represents normatively appropriate behavior that focuses on being a moral role model?

Ethical

Which of the following would be categorized as relationship-oriented leadership behaviors?

Ethical leadership, Consideration behavior, Servant leadership, and Empowering leadership

Mike half-jokingly calls Deb the "tax goddess" at work because she knows more about the tax implications of investments than anyone else in the office. What kind of power does Deb have?

Expert

In addition to emotional intelligence and agreeableness, what is a common positive interpersonal attribute of leaders?

Extraversion

In which ways do interpersonal skills help leaders in being effective?

Influencing others and Working with diverse groups of people

Acting humble or friendly or making someone feel good or important before making a request is an example of what kind of influence tactic?

Ingratiation

Which characteristics are associated with leaders rather than with managers?

Inspiring others, Being a visionary, and Providing emotional support

Which of the following scenarios is an example of a pressure tactic?

Juan threatens to fire you if you do not make your sales quota at the end of the month.

Which of the following are four conclusions we can draw from trait theory?

Organizations may want to consider personality and trait assessments in their selection and evaluation processes., The implications of leadership traits cannot be ignored., A global mindset is an increasingly valued task-oriented trait., and The positive and "dark triad" traits suggest the qualities you should cultivate and avoid.

Which of the following managers is displaying a passive leadership style?

Parul knew her staff was having problems generating reports but did not do anything about it until the president demanded the finished report.

What is the term for power directed at helping yourself and furthering your own ends rather than those of others or the organization?

Personalized power

An integrated model of leadership considers which of the following to create leadership effectiveness?

Power and influence, Situational factors, and Traits, gender, and skills

Which of the following is characterized by a lack of concern for others, impulsive behavior, and a lack of remorse when the individual's actions harm others?

Psychopathy

Brandon has earned the trust and respect of his staff by consistently modeling the positive behaviors he expects from them. What type of power does this describe?

Referent

What type of leadership is primarily concerned with leaders' interactions with their subordinates and is aimed at enhancing the creation of a positive, nurturing work environment?

Relationship-oriented

When situational control is moderate, which of the following is the optimal leadership style according to Fiedler's contingency leadership model?

Relationship-oriented leadership

To be effective, a person employing influence tactics should do which of the following?

Rely on the core., Be subtle., and Be authentic.

The phrase "the power of the purse strings," meaning that managers can approve raises and other monetary incentives for employees, describes which type of power?

Reward

Narcissism

Self-centered perspective, feelings of superiority, and a drive for personal power and glory

To create effective managers, companies should do what?

Train them on task and relationship management.

Tyrone's management style could best be described as the "carrot or the stick" approach. If his subordinates perform to expectations, he will reward them; if their performance falls short of expectations, he will punish them. Which leadership style does this describe?

Transactional

Which of the following are forms of task-oriented leadership behaviors?

Transactional leadership and Initiating-structure leadership

What are accurate statements concerning the traits of women who excel as executives?

Women are highly collaborative. and Women generally use a more participative style than men.

Ethical leadership encourages which of the following?

Worker motivation and Job satisfaction

Trying to build enthusiasm or confidence by appealing to others' emotions, ideals, or values is called ______.

an inspirational appeal

The right to perform or command that comes with a supervisor's job is ______.

authority

Conrad and his wife, Olivia, are both managers at different companies. While Conrad prefers to allow his team to make decisions and come up with their own processes for completing tasks, Olivia prefers to tell her staff how to approach a project and who should be responsible for what. Each has a unique style, and both are effective. They both demonstrate the ______ leadership approach.

behavioral

Some managers use ______ power to punish their subordinates through verbal or written reprimands, fines, or, in extreme situations, terminations.

coercive

Steve docks an employee's pay when he comes in late for work for the second time in a week. Steve is demonstrating ______ power.

coercive

John Kotter suggests that leadership and management do not compete; rather, they are ______ systems of action.

complementary

Conscious efforts to affect and change behaviors in others are known as ______ tactics.

influence

The leadership aspect of managerial leaders is to ______, while the management part is to ______.

influence; facilitate

A manager who exhibits ______ leadership behavior will pay more attention to production costs than employee morale.

initiating-structure

Leaders who exhibit ______ leadership behavior focus on clarifying tasks and setting goals to maximize output and efficiency.

initiating-structure

A "hands-off" leadership style in which the leader allows subordinates to make decisions and gives them the least possible guidance is known as ______ leadership.

laissez-faire

A leadership style characterized by a general failure to take responsibility for leading is referred to as ______ leadership.

laissez-faire

What are the dimensions of situational control identified by Fiedler's contingency leadership model? are leader-member relations, task structure, and ______.

leader-member relations, task structure, and position power

An organization's vision and strategic plan is created by ______ and then implemented by ______.

leaders; managers

The ability to influence employees to voluntarily pursue organizational goals is referred to as ______.

leadership

Mycah complains to her boss about working overtime by saying, "I don't see why I have to finish this project tonight." Her boss responds, "Because I'm the boss and I say so, that's why." Mycah's boss is displaying ______ power.

legitimate

The type of power that all managers have that results from their formal position within the organization is called ______ power.

legitimate

Basing a request on one's right or authority, organizational rules or policies, or express or implied support from superiors is known as using ______ tactics.

legitimating

A ______-control situation is one in which a leader's decisions cannot produce predictable results because he or she cannot really influence outcomes.

low

A global ______ is your belief in your ability to influence dissimilar others in a global context.

mind-set

Leadership behavior that is characterized by a lack of leadership skills, such as the management-by-exception style, is referred to as ______ leadership.

passive

Richard's use of power is directed toward helping himself rather than helping others. This is an example of ______ power.

personalized

Nicole runs a "tight ship" in her department. She expects her staff to follow the rules and procedures and is hands-on when it comes to making sure that the organization's production and productivity goals are met. Nicole would best be described as displaying ______ behaviors.

task-oriented

Attempts to identify distinctive characteristics that account for the effectiveness of leaders are called the ______ approaches to leadership.

trait

Candidates for the management development program at GenCo Enterprises must first complete a personality assessment to determine their suitability for a leadership role. Based on this, it would appear that GenCo believes in the ______ approach to leadership.

trait

The human resource director told James that, in his role as product supervisor, he would get the best work out of his staff by employing a reward system for a job done well. The human resource director is focused on ______ leadership.

transactional

In the integrated model of leadership, leadership behavior is task-oriented, relationship-oriented, passive, or ______.

transformational