MGT 300 - Exam 1

Corporate culture has what effect on an organization's response to organizational crises, opportunities, or threats.

A Significant (this one might be wrong)

Genex Dynamics is a ballistic company that uses the unity of command, unity of direction, and division of work principles. These are part of which management philosophy?

Administrative Principles Approach

The -------- to management replaced a personal, family-like management style with rules and procedures so that everyone gets equal treatment. A difficulty of the approach however is that it is sometimes characterized by endless rules and red tape.

Bureaucratie Approach

A Global mindset involves which of the following dimensions?

Cognitive, social, and psychological

What are the most important at the top management level?

Conceptual Skills (This one could be wrong so I would look back over it if I were you)

A consultant who recommends the effectiveness of the same set of goals and strategies to every organization he serves, without considering each organizational situation, is violating the basics of:

Contingency View

Since being promoted into marketing assistant role, Jada has never been asked by her manager for receipts that document what she lists on her monthly expense report. Which management functions is being neglected by Jada's manger?

Controlling

In the 2019 regular season, the Oakland A's and the Atlanta Braves both won 97 games. However, the Atlanta Braves had a total team payroll of $137.9M, while the Oakland A's total team payroll was $92.9M. Assuming that winning games is the main goal for each baseball team, which of the following statements is most accurate?

During the regular season, the Oakland A's were more efficient; the two teams were equally effective.

All of the following are part of an organization's task environment except:

Employers

A company which places its interest on its home country is called a(n):

Ethnocentric Company

A cultural attitude marked by the natural tendency of people to regard their own culture as superior and to downgrade or dismiss other cultural values is called:

Ethnocentrism

Many member states of the European Union adopted a single currency, known as the -------, to replace their national currencies.

Euro

Countries whose social values reflect low power distance:

Expect equality in power

Many companies first get involved internally by using which of the following approaches?

Exporting

Who is considered the "father of scientific management"?

Frederick W. Taylor

The -------- environment represents the outer layer of the environment and affects organizations ------.

General; Indirectly

--------refers to the extent to which ideas, trade, information, and political cooperation flows between nations.

Globalization

To meet the needs of the organization, all managers carry out the three major categories of roles. They are what?

Informational, interpersonal, and decisional

The ------- dimension of the external environment represents events originating in foreign countries, as well as new opportunities for U.S. companies in other countries.

International Dimension

Which of the following is NOT a characteristic of scientific management?

It appreciated the social context of work and higher needs of workers. (This one might also be wrong I would double check it I had trouble finding the right answer)

When Kara's Glass Shop received a rush order before and upcoming holiday weekend, Jennifer persuaded her employees to work overtime by buying them pizza and passing out gift cards throughout the weekend. Jennifer was engaging in which of the following functions of management?

Leading

Which of the following is not a decisional role?

Liaison

Jana has a great tolerance for the unstructured, the unclear, and the unpredictable. She can best be described as being from a culture with:

Low certainty avoidance

Which of the following is NOT a characteristic of Weber's bureaucracy?

Management is the same as the ownership of the organization.

Australia's cultural preference is for achievement, heroism, assertiveness, work centrality, and material success. This would be considered:

Masculine

Management science emerged after World War II to treat problems associated with:

Modern Global Warfare

When senior managers at Sevier Cosmetics Inc. decide to become the number one service-quality cosmetics company in the world, they are engaging in the management function of:

Planning

-------- includes social unrest, ethnic violence, changes in laws or regulations, and terrorism that increases the risk of loss of assets or managerial control when operating internationally.

Political risk

When environmental uncertainty is high, managers have difficulty understanding and predicting environmental needs and changes. What two factors determine the degree of environmental uncertainty?

Rate of change in environmental factors and the number of environmental factors

An organization's---------- is a part of its internal environment.

Salespeople

When the Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in the --------- dimension of the general environment.

Sociocultural

The behavioral sciences approach is based on which of the following disciplines?

Sociology, Anthropology, Economics, and Psychology

A --------, one aspect of culture, is repeated frequently and shared among employees. They symbolize organizational values and explain how those values came into being.

Story

A-------- is typically at the first or second levels of management and is directly responsible for the production of goods and services.

Supervisory Manager

--------- is (are) included in an organization's task environment.

Suppliers

Managers that use ------- are able to see both the distinct elements of their organizations, and the interactions of those elements. They realize that changes in one subsystem may also impact the whole organization.

Systems Thinking

An accountant with ------ has the ability to create a budget, compare the budget to actual income, and determine necessary expenses.

Technical Skills

Which of the following perspectives emphasized a rational, scientific approach to the study of management and sought to turn organizations into efficient operating machines?

The Classical Perspective

Which of the following best describes Mintzberg's role of entrepreneur?

The entrepreneur role involves the initiation of change.

Tommy believes his employees are responsible, creative, and able to work with minimal direction he is a what manager?

Theory Y Manager

A long-term orientation highly values?

Thrift and Perseverance

Which of the following administrative principles is defined as "each subordinate receives orders from only one superior."

Unity of Command

A company that pays little attention to business performance and little attention to organizational values is:

Unlikely to survive for long.

Jefferson and Squire is an advertising firm that is viewed as having fast-paced and posh corporate culture. The company uses bold coloring with expensive accents in all office decor. This exemplifies which level of corporate culture?

Visible Artifacts

The people and organizations in the environment that acquire goods or services from the organization are:

customers

Symbols, stories, and heroes are important because they:

demonstrate an organization's fundamental values.

In a ----------- culture, relationships and trust are more important than business, so people are very sensitive to circumstances surrounding social exchanges. People believe that meaning is derived from more context (nonverbal behavior, setting, status) than from words.

high-context

Using influence to motivate employees describes which of the following functions?

leading

If Vic Marlow is responsible for maintaining information links both inside and outside organizations by using social media, mail, phone calls, and conduction meetings as daily activities, he would be performing which of Mintzberg's interpersonal roles?

liaison

One of the important ideas in the text's definition of management is:

the management functions of planning, organizing, leading, and controlling.