MGT 300: Teams and Teamwork

What is the definition of a team charter?

A short statement that describes the team's mission and the general approach for accomplishing this mission

Which type of team would be most likely to have low temporal stability?

Action team working on a complex task

What is best summarized as a team attitude, developed from past experiences or encouraging leadership, that is characterized by a shared belief that the team can succeed at a particular task?

Collective efficacy

Which type of team would be most likely to have high skill differentiation?

Cross-functional teams

Which of the following statements best describes how team roles develop?

Employees differ in their knowledge, skills, abilities, and personality characteristics. All of these things affect how employees behave on the job. Over time and multiple interactions, other team members begin expecting these behaviors.

Select all of the factors used to describe team structure. (Select all that apply.) Interdependence Virtual presence Authority differentiation Team development

Interdependence Team development

Select all of the factors used to describe team structure. (Select all that apply.) Temporal stability Interdependence Team roles Skill differentiation

Interdependence Team roles

Why is it important to set the team's course?

It generates a sense of ownership and commitment to the team's mission.

Why is it important to reinforce both individual and team behavior?

It helps to strike a balance between cooperation and motivation in teams.

What are the building blocks teams need in order to accomplish their work?

Knowledge, skills, and abilities that are relevant to the team's task

Select all of the phases of team development. (Select all that apply.) Alarming Norming Charming Forming Storming Performing

Norming Forming Storming Performing

Which type of team would be most likely to have high virtual presence?

Project teams who interact through electronic collaboration

Which type of team would be most likely to have low authority differentiation?

Self-managed teams

Select all of the dimensions used to describe team attributes. (Select all that apply.) Task interdependence Skill differentiation Collective efficacy Authority differentiation Virtual presence Temporal stability

Skill differentiation Authority differentiation Virtual presence Temporal stability

From the following list, select all of the building blocks necessary for teams to accomplish their work. (Select all that apply.) Skills Justice Knowledge Abilities

Skills Knowledge Abilities

Which type of team would be most likely to have low virtual presence?

Sports teams

What happens in teams with transactive memory? (Select all that apply.) Team members know who to ask when they need specific types of information to help with their work tasks. Members have a greater desire to maintain membership in the team. Members of the team can anticipate when others may need information from them. Knowledge of critical aspects of the team's responsibilities is shared among team members.

Team members know who to ask when they need specific types of information to help with their work tasks. Members of the team can anticipate when others may need information from them.

Which of the following statements best summarizes the concept of cohesion?

Teammates taking care of and having a strong affinity for each other, as well as a strong desire to remain part of the team

Which type of team would be most likely to have low skill differentiation?

Teams whose members have interchangeable skills

Which of the following accurately lists the four dimensions used to describe team attributes?

Temporal stability, authority differentiation, skill differentiation, virtual presence

Why is it important to set the team's course?

The team members will have a common understanding of how the team will accomplish its mission.

What is the definition of groupthink?

The tendency of a team to promote conformity among group members and overconfidence in the team's capabilities

Why are mental models important to team success? (Select all that apply.) They allow team members to forego discussing goals. They help team members avoid conflicts. They allow team members to forego negotiating roles. They prevent team members from developing groupthink. They give team members a common understanding of what needs to be done.

They allow team members to forego discussing goals. They allow team members to forego negotiating roles. They give team members a common understanding of what needs to be done.

Which of these statements is true of teams with shared mental models?

They do not need to spend time negotiating roles, discussing goals, or figuring out what needs to be done and who needs to do it.

Which type of team would be most likely to have high temporal stability?

Traditional work team

Team-building activities can help team members to ______.

acquire trust in one another

Teams of highly specialized members who function together for brief periods of time on complex, unpredictable, and highly visible tasks are known as ______ teams.

action

In order for team members to begin making progress toward achieving the team's goals, team members must first develop which of the following? (Select all that apply.) dysfunctional conflict organizational hierarchy charts camaraderie shared understanding of what is expected of each member

camaraderie shared understanding of what is expected of each member

When teams have high ______, team members have very positive feelings toward one another. When teams have high ______, team members believe in the team's ability to be successful at their tasks.

cohesion; collective efficacy

It is important to provide individual as well as team-level rewards in order to encourage ______.

cooperation and motivation

What are the important factors that need to be balanced to achieve team effectiveness?

cooperation and motivation

Four students are assigned to a class project team that will culminate with a final paper and group presentation. Two members of the team believe that the team should focus on doing whatever is necessary to earn an A on the project. The other two think the goal should be to achieve the minimum grade to pass the class and not spend too much energy working on the project. This is an example of low ______ interdependence.

goal

Action teamwork is characterized by behaviors that ______.

happen while the team is working toward its goals

Teams with high goal interdependence are better able to reach their objectives because members ______.

have a shared understanding of exactly what the team wants to accomplish

Teams that consist of members who consider a problem and then make individual recommendations to a leader who is ultimately responsible for making the final team decision are known as ______ teams.

hierarchical decision-making

Three sales employees on the same product sales team want to earn the highest numbers they can for their division this month so that the division wins the monthly first-place division bonus. This is an example of ______ interdependence.

high goal

An organization is offering a $1,000 bonus to the top-performing team this quarter. All members of the top-performing team will share equally in the bonus, regardless of their individual contributions. This is an example of ______ interdependence.

high outcome

You are assigned to a team for a course project. At the end of the semester, the team receives one final grade, and all members of the team receive that same grade regardless of their individual contributions. This is an example of ______ interdependence.

high outcome

Three biomedical researchers plan to conduct a study. The team decides that each researcher will primarily be responsible for working on one part of the study: study design, data collection and analysis, or results. Although they are primarily working on one part of the study, they will need to communicate and coordinate their efforts to effectively conduct the study. This is an example of ______ interdependence.

high task

Three landscape architects are tasked with designing several large garden beds for a private residence. The team decides to work on each bed together, coordinating and communicating with each other, with one team member in charge of identifying sun exposure and soil type, one in charge of choosing plants, and one in charge of plant placement. This is an example of ______ interdependence.

high task

Having high ______ on a team increases the amount of time team members have to spend communicating, but it also results in superior final outcomes.

interdependence

A six-person kitchen product development team is charged with coming up with an idea for a new dishwasher that will outperform the competition. Two members of the team think the focus should be on washing/drying speed. Two other members want to focus on size. Finally, the remaining two members want to focus on the ability to fully dry plastic dishes. The team cannot get past this disagreement. This is an example of ______ interdependence.

low goal

You are a member of a technical services team. At the end of each year, your manager rates the performance of the team as well as that of each individual worker. Your manager then allocates annual bonuses based on each team member's individual contributions toward the team. This is an example of ______ interdependence.

low outcome

A team of six elementary school teachers is tasked with generating the curriculum for students in Grades 1-6. The team decides that each teacher should work separately on a single grade. This is an example of ______ interdependence.

low task

In order to achieve team effectiveness, cooperation must be balanced with ______.

motivation

One unfortunate side effect of high ______ interdependence is that some of the members of the team may not work as hard as others.

outcome

Interpersonal teamwork is characterized by behaviors that ______.

promote good relationships among team members

Teams that take complete responsibility for a task, including how to organize themselves and make decisions, are known as ______ teams.

self-managing

Transition teamwork is characterized by behaviors that ______.

set the team up for future success

Negative ______ role behaviors, such as cynicism toward teammates' intentions or excessive dominance over team decisions, can impede the team's ability to successfully achieve results.

social

Self-managing teams are defined as teams that ______.

take complete responsibility for a task, including how to organize themselves and make decisions

Two or more people who work interdependently to achieve goals related to a common purpose is the definition of a ______.

team

Team members often share common beliefs regarding their team, its tasks, and other team members. These beliefs can take the form of strong emotional bonds with other team members. These beliefs can also manifest as a desire to conform with the team. Finally, these beliefs can be present in shared confidence in the team's ability to work together successfully on a task. This best summarizes the concept of ______.

team attitudes

A short statement, often developed and written by team members, that describes the team's mission and the general approach for accomplishing this mission in a way that engenders feelings of ownership, commitment, and engagement to the team and its mission is the definition of ______.

team charter

After working together for some time, team members share important facts, information, and understandings of rules. This can be represented by a common understanding of the team's goals and of members' obligations to the team. This can also manifest as knowledge being distributed across team members such that the members understand. This best summarizes the concept of ______.

team knowledge

One important aspect of team effectiveness is the degree to which ______.

team members can continue to come together to work on projects in the future

Transactive memory is important for team success because in teams with transactive memory, ______.

team members know who to go to for certain types of information and can anticipate when others may need information from them

Employees differ in their knowledge, skills, abilities, and personality characteristics. All of these things affect how employees behave on the job. Over time and multiple interactions, other team members begin expecting these behaviors. This describes how ______ develop at work.

team roles

Team development by rule is defined as ______.

teams in which members have specialized training or experiences and where roles are dictated by rules, regulations, or standard operating procedures

Action teams are defined as ______.

teams of highly specialized members who function together for brief periods of time on complex, unpredictable, and highly visible tasks

One very important aspect of team effectiveness is the degree to which ______.

the team accomplishes the things it sets out to accomplish