MGT 363 Exam 2 CH 5, 6, 7

If training emphasizes total group discussion with limited presentation and no small-group interaction, a _____ seating arrangement will be most effective.

Conference-type

Which of the following statements is true of near transfer?

Trainees should be encouraged to focus only on important differences between training tasks and work tasks rather than unimportant differences.

Opportunity to perform is influenced by both the work environment and trainee motivation.

True

Which of the following strategies is least appropriate for far transfer?

Using standardized procedures, processes, and checklists

A(n) _____ is a written document that includes the steps that a trainee and manager will take to ensure that training transfers to the job.

action plan

Regarding opportunity to perform, breadth refers to the number of times or the frequency with which trained tasks are performed on the job.

false

The smaller the room, the more a trainer's gestures and movements must be exaggerated to get the audience's attention.

false

The traditional classroom-type arrangement is good for role-play exercises that involve trainees working in groups of two or three.

false

According to the Myers-Briggs Type Indicator (MBTI), which of the following types of learners require instructors to emphasize personal needs, beliefs, values, and experiences?

feeling learners

With opportunity to perform, activity level refers to the _____.

frequency with which trained tasks are performed on the job

Effective knowledge sharing is most likely when employees _____.

have easy access to information within the context of their jobs

_____ prefer blended learning.

millennials

Which of the following is a major cause for loss of explicit and tacit knowledge

older employees retiring

In training, the greatest level of support that a manager can provide is to _____.

participate in training as an instructor

In a _____ review meeting, a manager and employee discuss strengths and weaknesses of the employee's performance and agree on improvement goals.

performance appraisal

A request for proposal (RFP) is a document mainly used to identify _____.

potential vendors and consultants for training services

The pre-training phase primarily involves _____.

preparing, motivating, and energizing trainees to attend the learning event

Which of the following represents the lowest level of manager support for training?

Encouragement of trainees' participation in training

To encourage self-management, it is important to emphasize that lapses are evidence of personal failure.

False

Using managers and employees as trainers decreases the perceived meaningfulness of the training content.

False

Which of the following statements is true of knowledge management?

Creating communities of practice and using "after-action reviews" at the end of each project facilitates knowledge management.

Conference-type seating is most appropriate when training involves small group discussions.

False

Curricula differ from courses in that curricula _____.

include broader learning objectives

Kitty has been a trainer for many years, and she has become disillusioned with her trainees. She believes that trainees today lack any motivation to learn. This attitude is apparent to her trainees, and her trainees then fail to exert personal initiative, as expected. What phenomenon is most likely occurring in this instance?

Self-fulfilling prophecy

Which of the following statements is true of lesson plans?

They ensure that both the trainee and the trainer are aware of the course and program objectives.

Which of the following statements is most true of Traditionalists?

They value direct presentation of information that is organized logically.

Evaluation designs without pre-test or comparison groups are most appropriate when _____.

a company is only interested in whether trainees have achieved a certain proficiency level

A _____ refers to an organized program of study designed to meet a complex learning objective.

curriculum

Which of the following is a major aid in communicating tacit knowledge?

discussion

Which term refers to a group of two or more trainees who agree to meet and discuss their progress using learned capabilities on the job?

support network

Appropriate training outcomes need to discriminate. This means that _____.

trainees' performance on the outcome should actually reflect true differences in performance

A curriculum covers more specific learning objectives and addresses a more limited number of competencies than a course or program.

false

Low levels of opportunity to perform may indicate that _____.

training content is not important for the employee's job

_____ relate to whether trainees are using training content back on the job.

Behavior and skill-based outcomes