MGT 410

Linking rewards and performances

Reassuring group members of the returns they get on performing well

Negotiating Strategies

The final compromise is closer to the true demand if negotiations open realistically

Nonconfromism

The focus on finding alternatives rather than attaining consensus

Physical CQ

Actions and demeanor that prove foreign host that a person has entered their world

Flora, a store supervisor, feels that revamping employee engagement activities in her store is worth doing for its own sake. She gets totally absorbed in this activity and concentrates hard. Which of the following traits of a creative person is illustrated in the given example?

Experience of Flow

Which of the following is a specific from of assistance provided by executive coaches?

Giving advice about career management to the teammates

The technology heads of major automobile companies of a country are in a group on a social media network. They are closely acquainted with each other and often exchange industry-related information. According to the strength-of-ties perspective, this network is considered to be a(n) _____.

High Density Network

Consistency

People align with their clear commitments

Reciprosity

People repay in kind

Scarsity

People want more than what they can have

Insight

The problem-conquering solution flashed into the persons mind at an unexpected time

Second-Level Outcome

The promotion that follows a salary hike for an excellent performance

Emotional CQ

The self confidence and courage to keep trying even through the first few attempts at adapting one's behavior to a group of foreign workers went poorly.

Cognitive CQ

the ability to pick up on factual clues about Relevant behavior

Transformational Leadership enhances innovation because it

Creates an environment of change and growth

Elena works as a project manager at a construction company. The company has recently inaugurated its subsidiary in another country in a different continent. When a group of project managers at the company were asked if they were willing to relocate for a year to initiate business operations in the new facility, Elena immediately accepted the offer. This exemplifies Elena being:

Culturally Adventurous

Accommodative Style

people that may be generous or self sacrificing just to maintain a relationship

Kendall Inc., a food processing company, is located in a city that is home to a substantial number of minority communities. The top management, in its recent recruitment policy, has decided to concentrate on minority communities while recruiting. This initiative could:

Aid the local economy in terms of the flow of money as well as employment

Alex is the CEO of a multinational consumer electronics company. The company has been under his leadership for over seven years since its inception. During the same period, the company was able to achieve an increase in its profit levels by over 20 percent annually and a substantial increase in its productivity. Additionally, employee commitment and morale was also on the rise due to several employee engagement programs initiated by the company. Consistent innovation contributed to an increase in market share of its products from 10 to 60 percent in a period of four years. Which of the following best describes Alex's leadership skills?

Behavioral Complexity

Which of the following examples shows an effective way of managing creative employees

Blue Inc., a pharmaceutical company, has developed a laboratory with all the required facilities to test new and innovative drug formulations

Camellia Corp., a furniture company, has set up its manufacturing unit in a country where the government provides incentives for companies that have a stated long-term investment plan. It can be said that Camellia Corp. is operating in a country that most likely scores _____.

High on Future Orientation

Which of the following statements s true of motivational use of recognition and praise?

Meritorious behavior of teammates should be informed

Roberto demonstrated the desired behavior expected from his group members when a client visit takes place. In the context of coaching skills and techniques he is:

Modeling the desired performance

Sharing Style

People following this style prefer moderate but incomplete satisfaction for both parties, which reuslts in a compromise

Collaborative Style

People using this approach are genuinely concerned about arriving at a settlement that meets the needs of both parties

Helen lives in a city whose population supports and rewards members of the community who excel at a given task or project. It can be said that Helen lives in a city which scores high on:

Performance orientation

Meaningful work on the customer

Providing superior services or product to the users

Meaningful work on society

Working toward building the community or managing resources carefully

Humane Orientation

degree to which a society encourages and rewards individuals for being fair, altruistic, generous, caring, and kind to others

Affinity Groups

network groups composed of employees throughout the company who affiliate on the basis of common characteristics such as race, ethnicity, sex, sexual orientation or physical ability status

Assertiveness

the degree to which individuals are (and should be) assertive, confrontational, and aggressive in their relationships with others

Verification

The individual sets out to prove that the creative solution has merit

Ex: Used of Power-oriented Linguistic Style

The leader of the finance team in a company clearly communicates to his subordinates that he needs the expenditure reports for the month in a day's time

Which of the following explains the fact that cultural diversity drives business development?

It enables a company to connect with various audiences and expand into new markets

Which of the following is a frequently mentioned concern about diversity training?

It tends to reinforce stereotypes about groups

Example of Inspirational Communication

Jordan placed key ideas in the beginning in the beginning when sending emails about annual targets to his subordinates

Understanding Individual differences in valences

Leaders recognizing personal preferences for valences

In-Group Collectivism

The degree to which individuals express (and should express) pride, loyalty, and cohesiveness in their organizations and families

Insturmentality

A worker assessing the probability of succeeding in a task to be about 50%

Expectancy

A worker is changing his effort so that the goal is achieved on time

Optional Networks

A network of relationships with coworkers for doing one's assigned tasks effectively

Saul, a scientist leading a group of researchers in a project, often drops by their work stations and has informal chats with them. Which of the following best describes Saul's actions?

Making the Rounds

Training and encouraging people

Making the group members confidence about performing a task

In the contest of expectancy theory, which of the following statements made by a group member reflects expectancy...

I am sure 60% sure that I will be successful in achieving the task

Artist

Stretching imagination

Which of the following is likely to result in increased retention rates of a culturally diverse work force?

Giving diversity committees clout with top management

Strategic Networks

A Network created by managers for identifying and capitalizing opportunities for the company

Practices that encourage creative thinking

A company producing appliances, encourages its employees to present their ideas on whiteboards placed throughout the company.

Immersion

A person dreams up alternatives without evaluating them

Cross-cultural Training

A set of learning experiences designed to help employees understand the customs, traditions, and beliefs of another culture

Peer Leadership

A system of social ties among leaders who are connected by shared interests and commitments

George, the chief executive officer of Bright Automotive Inc., plans to address the production department about the company's plans for the next year. In order to make his speech persuasive, George should _____.

Adapt the message to the listeners' interests and motivations

In the context of Goal theory which of the following is true?

Group members must accept the goals so that they improve their performance

If their respective teams perform above the set standard, Lindsay plans to provide a 2% increase in the salary of her subordinated, while Annette plands to increase it by 40%. In the context of expectancy theory, how would the differences in increase affect both the teams?

Annette's team would perform better when compared to Lindsay's team as the % increase in salary is greater

Juliet is a manager heading a team of competitive and talented individuals. She does not interfere when differences of opinion arise among her team members and allows them to sort out problems by themselves. Juliet is adopting the _____ style of conflict management.

Avoidant

True power-oriented linguistic style

Clear ideas at the outset of a session make an individual a strong persuader

Boris is criticized by his manager for his low productivity levels in the past month. Boris acknowledges that he has been underperforming and states that he would look at ways to improve his productivity. This scenario is an example of the _____ style of conflict management.

Collaborative

Person-organization Fit

Compatibility between employees and their organizations

Anna is a talented and ambitious engineer. She is aggressive and places her personal goals over the collective goals of her team. She does not hesitate to reach her goals at the expense of others. Which of the following conflict management styles best described Anna's behavior?

Competitive Style

Meaningful Work on the workgroup or team

Developing a sense of belonging and a caring environment

Colin is a marketing executive at an automobile company. If a marketing project assigned to him is in the international realm, Colin makes sure that he visits the particular country and observes the various cultural aspects of that society. Consequently, he tries to integrate his observations into the marketing strategy. Which of the following best describes Colin's behavior?

Divergent learning style

Which of the following is a potential disadvantage of multilingualism in companies involved in cross-cultural activity?

In may interfere with accomplishing business goals

Jacob works as a human resource executive at an information technology firm. His personal observation about the work culture is that despite the high performance levels of a majority of the workers, the level of employee engagement is quite low and the employees tend to be too focused on their own interests. The top management of the company asks for Jacob's advice in order to gain a clear perspective on various aspects related to employees. Which of the following would you suggest if you were in Jacob's position?

Increase the level of humane orientation

Laura is designing brochures and flyers to promote the new product line of her company. She thinks of several possible designs and assimilated information in her mind. She is yet to decide on which idea to use. It seems as if Laura is not working on the problem, but her subconscious mind is engaged in processing information. Which stage of the creative process is shown in the given example?

Incubation

Determining the level of performance needed to achieve organizational goals

Leaders recognizing personal preferences for valences

Oliver manages a team dedicated to product development consisting of highly creative individuals. He provides them with sufficient space for generating new ideas but is firm when selecting a choice among alternatives. Which of the following terms best describes Oliver's approach?

Loose-Tight Leadership

Traditional Thinking

Refers to the standard way of finding a solution for a problem

Explorer

Speaking to people in different fields

Meaningful work on self

Working toward a higher financial competition and a sense of empowerment

First Level Outcome

The immediate salary hike based on an excellent performance

Which of the following is true about the leadership skills and behaviors associated with the expectancy theory of motivation...

Train and encourage people so that they perform the required tasks well

In context of appealing to the pride of employees, which of the following statements is true?

Workers can experience pride in relation to recognition symbols

The software development team of a company designing Internet security systems engages in a brainstorming session with the software testing team. The leader of the development team records all the complaints that the testing team has about the organization and functioning of the software development team. Which of the following best describes the process described in the given scenario?

Pet-Peeve Technique

Kenneth works in an organization that relies totally on its closely knit top management for major decisions and directions. The top management has a decisive say in all important matters and subordinates always defer to their decisions. Kenneth's organization is likely to have a high _____.

Power distance

Ryan puts forth the team policy of a 50% salary hike if his team members are successful in achieving the target. During the previous financial year, the team policy was to encourage team members to put in their best efforts and to reward them based on their performance. In the context of expectancy Theory and the goal theory, Ryan's team would...

Preform better than the pervious financial year as the rewards are larger and their performance is linked to rewards.

During a face-to-face feedback session with his teammates, Kevin finds that they were more inclined toward long term goals, than an immediate reward for performance. Kevin's teammates primarily focus on...

Second Level Outcomes

Alina coaches a team of 12. She restricts herself to giving instructions about the required knowledge and skills to the team members. The team members have expressed a need for Alina to be more open and personal in her approach. In the context of fallacies about coaching, Alina fears...

She would be in danger of getting into psychotherapy if she goes beyond what she does.

Enzo is chosen by his company's senior management to negotiate a deal with a raw material supplier from a different country. Enzo prepares himself for the meeting with the supplier company's representative with all the necessary details. Since cultural differences can play a major role during the negotiation, what steps should Enzo take to ensure that cultural barriers are minimized?

Speak to the person in an easy-to-understand manner and look for signs of misunderstanding, such as blank expressions

Alfred, the director of a large company producing construction materials, is linked through a professional network to several market research analysts. Alfred's goal is to identify potential business opportunities, new markets, and trends based on which products can be developed from the inputs provided by the analysts. Which leadership network is Alfred using to achieve his goals?

Strategic Network

In the context of coaching skills and techniques, rephrasing and summarizing effectively what they group member say is primarily associated with:

Reflecting content or meaning

Which of the following is true about the creative process?

The insight stage arrives after hours of careful thought but when it is least expected.

Judge

Evaluating ideas that have been developed

Steps to enhance creative thinking skills

Exercise them regularly and work on puzzles in her free time.

Ricardo Takes over as the manager of the new product development team of his company. The team consists of highly creative individuals. When interacting with these individuals, Ricardo should ensure that...

The importance of working with a sense of heightened awareness in emphasized

Self-confidence

the ability to expand the number of solutions to a problem