Mgt 475 Chapter 3-4

According to the new leader onboarding roadmap, within the first two weeks, leaders should: (p.88)

meet all team members.

A leader who has developed close interpersonal relationships with followers generally uses _____ power to influence them. (p.124)

referent

Research findings by French and Raven indicate that leaders who rely primarily on _____ and _____ power have subordinates who are more motivated and satisfied, are absent less, and perform better. (p. 131)

referent; expert

Coalition tactics are most likely exhibited when agents:

seek the aid of others to influence the target.

Technical competence is especially important for first-line supervisors because they: (p.97)

spend a great amount of time training their followers.

Followers are more likely to use _____ power to change their leader's behavior if they have a relatively high amount of referent power with their fellow co-workers. (p.131)

coercive

A police officer giving a speeding ticket to a driver is most likely using: (p.128)

coercive power.

The ability to control others through the fear of punishment or the loss of valued outcomes is known as: (p.128)

coercive power.

Influence is best defined as the: (p.119)

degree of actual change in a target agent's values.

Rational tactics are most likely used by a person when:

the benefits are organizational as well as personal.

What is the fastest way to alter the culture and norms of a team? (p.91)

Change the people in the team

Which of the following is occurring when agents ask targets to participate in planning an activity?

Consultation

What is most likely an outcome of regularly practicing a 10 percent stretch? (p.93)

Decreasing apprehensions about trying new activities

What is most likely a benefit of keeping a journal? (p.95)

Documenting ideas for future speeches

power is a function of the amount of knowledge one possesses relative to the rest of the members of a group. (p.124)

Expert

Which of the following is the LEAST likely way to learn from your leadership experience? (p.92)

Holding regular staff meetings

During the first two weeks on the job, a new leader should schedule one-on-one meetings with peers. Which of the following issues should most likely be discussed with peers? (p.89)

How issues are raised and decisions made on their boss's team

During the third month, leaders of large teams should have separate second meeting with direct reports that are held off-site. Which of the following is NOT one of the key issues that should be discussed with the direct reports during these meetings? (p.92)

Identifying personal career goals

Why should task forces that are formed to work on key change initiatives be staffed by stars? (p.92)

Improves the odds of good recommendations being made

Many aspects of office arrangements can affect a leader's or follower's power. Which of the following statements is true in relation to this statement? (p.120)

Individuals sitting at the ends of rectangular tables often wield more power.

Which of the following refers to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors? (p. 117)

Influence tactics

Which of the following statements concerning power and influence is most likely FALSE?

Leaders in well-functioning firms are rarely influenced by their subordinates.

Which of the following statements is most likely true of legitimate power? (p.126)

Legitimate power depends on a person's organizational role.

When a team has fewer than 15 people, what should new leaders do during the first two weeks? (p.88)

Meet one-on-one with direct reports and group stars

Which of the following would LEAST likely help a subordinate to better understand their superior's world (p.100)

Meeting with the superior's boss to evaluate their interaction and relationship

Which of the following is an intrinsic reward? (p. 128)

Personal growth

A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a "sword hanging over your head" if he breaks the law again is using:

Pressure tactics

Which of the following would be the best way to establish and maintain good peer relationships? (p.102)

Recognize common interests and goals

When students respond positively to requests from teachers who are well-liked and respected, it can be inferred that the teachers have: (p.124)

Referent Power

Which of the following is NOT one of the seven specific steps for creating high-impact development plans? (p.109)

Scheduling regular meetings with your superior

_____ is exercised in the service of higher goals to others or organizations and often involves self-sacrifice toward those ends.

Socialized power

Which statement is most likely true about followers and superiors having effective working relationships? (p.99)

Superiors and followers with good relationships tend to experience less conflict.

Why do followers most likely need to have a high level of technical competence? (p.97)

Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates.

Which of the following statements about GAPS analysis is most likely true? (p.105)

The perceptions component of a GAPS analysis concerns how your abilities, skills, and behaviors affect others.

Based on the research of Peterson and Hicks, which statement about the development planning process is most likely FALSE? (p.106)

The second phase in development planning requires conducting a formal GAPS analysis.

Which of the following is NOT an example of behaviors that could be considered a "10 percent stretch"? (p.93)

Using a motivational practice that has been very successful in the past

During the first two weeks new leaders will want to have one-on-one meetings with their direct reports. Which of the following is a topic that should LEAST likely be discussed in those meetings? (p.88)

What do team members like to do during their free time?

New leaders have two critical tasks the first day on the job: to meet their new boss and new team. Which of the following topics should LEAST likely be discussed with the new boss? (p. 87)

Your assessment of the team's strengths and weaknesses

A politician's advisor explains how demographic changes in the politician's district make it important for the politician to spend more time in the district seeing constituents than she has in the past. This is an example of:

a rational persuasion.

People typically use hard tactics when:

an influencer has the upper hand.