Microsoft 365 pricing, licensing, and support

Microsoft 365 for home Personal

1 user office apps 1tb one drive

Microsoft 365 billing

365 admin center allows you to manage subscriptions, view billing statements, update payment methods, change your billing frequency, and more.

Microsoft 365 for home family

6 user office apps 1 tb one drive

Consumption and fixed cost models

Consumption-based price (Pay-As-You-Go): You're charged for what you use. Fixed-price: You pay for provisioned resources regardless of usage.

Enterprise Agreement

Designed for organizations licensing software and cloud services for a minimum 3year . 500+ users or devices. combining cloud services and software licenses under a single agreement. 24x7 technical support

Zero Trust security - Device

Device-based protection relies on the device risk and compliance state.

Trial

Free trial available for Microsoft 365 standard, business premium and 365 apps Try it for 30 days.

Microsoft 365 Government

Gov users in US

From SA USLs

Have Volume Licensing agreements , including the ability to leverage Software Assurance benefits. Transition perpetual licenses to subsciption based service(cloud)

Zero Trust security - Identities

Identities-based protection relies on the user risk and session risk

Zero Trust security - Infrastructure

Infrastructure-based protection relies on such components as just-in-time and version control.

Traditional add-ons:

Linked to a specific subscription. Canceling the subscription cancels the add-on.

Cloud Solution Provider (CSP)

M365 authorized partner. manage subscription and provide support. CSP have Admin privileges which allow them to support, configure, and manage licenses. Add new apps to your subscription. Pay-as-you-go subscription model with flexible pricing.

Bill management

Microsoft 365 billing is managed from the Microsoft 365 admin center. The admin center allows you to manage subscriptions, view billing statements, update payment methods, change your billing frequency, and more. ´ Upgrade, renew, reactivate or cancel subscriptions. Buy, remove, and view the number of subscription licenses . Assign and unassign licenses from users. View a bill, invoice, and past billing statements. Modify payment methods, credit card, debit card, or pay by invoice using a check or electronic funds transfer (EFT). Modify your billing frequency to monthly or annual billing. Buy and manage other services or features. Manage your billing notification emails and invoice attachments

Microsoft Unified support

Microsoft Unified support is a comprehensive support solution, with an assigned account manager

Zero Trust security - Network

Network-based protection relies on such components as internal micro-segmentation.

Add-on USLs

On premises No volume licensing agreement Want to add or purchase m365 services

Microsoft 365 Education

Schools and students

Standalone add-ons:

Separate subscriptions with their own expiration dates. Managed like any other subscription.

Community

Support from the m365 community. kinda like reddit

Microsoft 365 Enterprise:

Unlimited user, storage and more

Service Uptime

Uptime < 99.9%: Service credit of 25% Uptime < 99%: Service credit of 50% Uptime < 95%: Service credit of 100%

FastTrack

a project-based initiative to help with the adoption and transition of Microsoft 365 services

Microsoft 365 for business

apps 300 users

Microsoft Online Services Program:

created when you sign up for a Microsoft 365 subscription directly.

Microsoft 365 admin center - Settings

displays information about the company's domain setup

Step Up USLs

is intended for customers that need to upgrade their existing Microsoft 365 services.

Full USLs

is intended for new customers without existing licensing agreements.

Microsoft 365 admin center - Health

is the place where information about the current health of Microsoft services can be found.

Direct Billing

pay for 365 subscription via credit or debit card, or a bank account. The chosen payment method will be charged until the subscription expires or is canceled. Payment methods can be managed in Microsoft 365 admin center.

Microsoft 365 admin center - Support

shows information about service requests created with Microsoft support.

Microsoft Products & Services Agreement (MPSA) Program:

when company signs an MPSA Volume Licensing agreement to purchase software and online services.

Microsoft Customer Agreement

works with a Microsoft authorized partner