MIS 111 exam 2 combo 2
According to the reading on "Candidates Fielding YouTube Questions", what % of Americans believe "generally speaking, elected officials in Washington lose touch with the people pretty quickly."
79%
An example of the Pareto Principle would be:
80% of process defects arises from 20% of the process issues
the pareto principle is also known as the ___
80-20 rule
In Excel, if you copy the expression "=VLOOKUP(A1,B$1:B$5,5,FALSE)" from cell "C2" to cell "F3", what expression would cell "F3" contain?
=VLOOKUP(D2,E$1:E$5,5,FALSE)
A graphical description of a database that described the way in which an organization's data and business activities are associated with one another is known as A. An Enterprise Resource Diagram B. An Entity Relationship Diagram C. A Thoughput Analysis D. An Artificial Database Scheme E. A Model of Efficiency
An Entity Relationship Diagram
A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as...
An entity relationship diagram
With respect to data mining, forecasting is defined as the process of A. Analyzing data based on historical trends B. Using feedback algorithms to validate information C. Identifying patterns based on demographic data D. Spatially (geographically) correlating events E. Associating product sales patterns with significant weather events
Analyzing data based on historical trends
What is the importance of the triple constraints / the Scope Triangle?
Any changes to one constraint will likely affect another constraint
The Internet of Things can be described as three "any"-type connections. What are these three "any" connections?
Any time, any place, any thing
As discussed in class, which of the following companies exerts seller power as described in "Porter's Competitive Forces Model" using a strategy of limiting the number of channels through which a customer can purchase their products and services?
Apple
When a group of students collaborate on a project by transferring files through Google Docs, Facebook or email, they are working together using what type of work process? A. Synchronous B. Asynchronous C. Telepresence D. Face-to-face E. Scripted
Asynchronous
Which of the following types of distance learning experiences are not taught in the presence of an instructor, but rather independently viewed by student online and at their pace?
Asynchronous classes
In the "Fair Ticketing" video case, what technology was used unfairly by commercial buyers (scalpers) to purchase all of the best tickets before the general public?
Automated Computer Bots
The term identified by the ColumnIndexNumber parameter of an Excel VLOOKUP function could best be described using which database term? VLOOPUP( LookupValue, TableArray, ColumnIndexNumber, RangeLookup)
A Field
In the Chris Anderson Long Tail Video Case, he showed a curve reflecting the 80/20 rule, which he also called a power law and what?
A Pareto Curve
A "Fishbone" process analysis diagram is also known as:
A cause and Effect diagram
A "fishbone" process analysis diagram is also known as
A cause and effect diagram
Fishbone
A cause and effect diagram
A "Fishbone" process analysis diagram is also known as:
A cause-and-effect diagram
A feature of an object that limits possible (often incorrect) uses of a device is known as A. A constraint B. False causality C. A visible metaphor D. A conceptual distinction E. An affordance
A constraint
A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a
A digital dashboard
Henry ford thought people would want?
A faster horse
In the Ford Video Case, when Henry Ford created his assembly line, he tried to forecast what people needed, not what they wanted. What was it that he believed people would have said if he had just asked them what they wanted?
A faster horse
The value returned by an Excel VLOOKUP function with an exact match (i.e., the RangeLookup (4th) parameter is FALSE) is best described by what database term
A field
Which of the following project management documents would be similar to a work breakdown structure diagram or a manufacturing bill-of-materials A. A Pert chart B. A Gantt chart C. An entity-relationship diagram D. A hierarchical diagram E. A budget analysis
A hierarchical diagram
In the history of the cell phone case study, the inventor noted that prior to the invention of the cell phone, telephone numbers were generally associated with a place. After the invention of the cellphone, telephone numbers are most commonly associated with what?
A person
In a relational database, what term refers to the collection of individual data values that are all related to a single unique value that commonly serves as the primary key
A record
In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key?
A record
In the video case about Dr. Chiu's Smartrek application, which of the following was NOT an incentive used to encourage driver participation? A. Ability to find other people for carpooling B. Possibility of avoiding traffic congestions C. Ability to earn points for charity D. Ability to help the community E. Ability to earn prizes and gifts
Ability to find other people for carpooling
In an Excel expression, a reference to a named cell is similar to what type of addressing?
Absolute addressing
All of the symbols representing tasks and decisions that are shown in single column of a vertical cross- functional diagram are related to the same what?
Actor
All of the symbols representing tasks and decisions that are shown insingle columnof a vertical cross-functional diagram are related to the same what?
Actor
Physical properties (shape, texture, color) of an object that allow someone to use an object correctly without the need for labels or instructions are known as A. Distinctions B. Affordances C. Constraints D. Feedback E. Models
Affordances
What is a business model A. A simplified example that represents a more complex object B. A set of assumptions and relationships that describe the workings of a system C. A simulation that describes how a business process will respond in the real world D. A tool to evaluate whether a proposed solution will have the expected outcome E. All (A, B, C, D) of the above
All of the above
____________ is one form of data integration.
ETL
What type of feasibility analysis would be used to evaluate whether the revenue model for a proposed venture is likely to succeed? A. Operational B. Economic C. Root Cause D. Strategic E. Technical
Economic
Deciding to purchase a more expensive package of 100 baking cups as opposed to a lower cost package of 25 baking cups is an example of what type of purchasing strategy? A. Fixed order quantity B. Economic order quantity C. Lot-for-lot quantity D. Open-order quantity E. Just-in-time quantity
Economic order quantity
In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance
Effectiveness
In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance A. Modeling B. Effectiveness C. Efficiency D. Mapping E. Productivity
Effectiveness
The term used to define the degree to which a goal is achieved is: A. Enhancement B. Expectations C. Effectiveness D. Productivity E. Efficiency
Effectiveness
For companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following?
Efficiency
For companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? A. Quantity B. Efficiency C. Agility D. Feasibility E. Effectiveness
Efficiency
The Memorial Sloan-Kettering Cancer Center used EDI to improve the efficiency of its business operations. What is the meaning of the acronym "EDI"? A. External Date Integration B. Electronic Data Interchange C. Exchange of Digital Information D. Electronic Download Interface E. E-Business Digital Interface
Electronic Data Interchange
In the Walmart and Dossia case study, what type of information was stored by employees in the Dossia database
Electronic medical records
The Gainesville police department started using the internet to accomplish all of these objectives except?
Empower businesses to identify high crime areas and determine appropriate levels of security.
With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity A. Entity Table B. Entity Attribute C. Entity Key D. Entity Class E. Entity Model
Entity Class
Besides sensors, radios, and chips, what is the value in the Internet of Things?
Establishment of services on top of the connectivity
What analysis technique identified business process metrics outside of tolerance? A. Feedback loops B. Exception reporting C. Revenue models D. Key performance indicators E. Critical success factors
Exception reporting
_______________ is knowledge that has been codified or documented.
Explicit knowledge
In comparison to MRP (Materials Requirements Planning), an MRP-II (Manufacturing Resource Planning) adds what additional aspects of the business in the planning process? A. Inventory requirements B. Facilities and People C. Financial cash requirements D. Competitor's product pricing E. Margins and profitability
Facilities and People
Technical, Economic, and Operational
Feasibility Constraints
Both the knowledge management cycle and the group decision support process could be described as what type of dynamic system A. Cause-and-effect relationships B. Time-delayed responses C. Feedback loops D. Non-linear responses E. Decision rules
Feedback loops
In retail sales, the purchase cost of an item impacts sales price, sales price helps determine number of items the company sells. with increased sales volume, the next purchase cost might be lower, reducing sales prices and driving more volume. This process is an example of which of the following A. Pareto Principle B. Feedback process C. Data mining D. Knowledge management cycle E. Collaboration
Feedback process
What type of guided media uses light for signaling?
Fiber Optics
From an MRP (manufacturing) perspective, independent demand is based on the anticipated customer requirements for what? A. Raw Materials B. Finished (End Item) Goods C. Purchased Items D. Components (Child Items) E. Subassemblies
Finished (End Item) Goods
In a Web 2.0 Application, the collection of user-generated tags (or keywords) to define the meaning or context of a document is known as what? A. Folksonomy B. Taxonomy C. Wiki D. Mashup E. Blog
Folksonomy
From an MRP (manufacturing) perspective, dependent demand is directly related to A. Safety stock B. Forecasted customer orders C. Inventory D. Fixed order quantities E. Raw material shortages
Forecasted customer orders
From an MRP (manufacturing) perspective, dependent demand is directly related to: A. Safety Stock B. Inventory C. Forecasted customer orders D. Fixed order quantities (FOQ) E. Raw material shortages
Forecasted customer orders
which of the following laws covers false claims regarding unauthorized use of credit cards
Fraud and Related Activity in Connection with Access Devices Statute
The SMED(single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what? A. Offer customers cars using new colors B. Have a more agile manufacturing process C. Lay off workers due to automation D. Replace defective parts more quickly E. Eliminate the need for MRP scheduling
Have a more agile manufacturing process
In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made?
Instead of calling a place, calls to cellular telephones were associated with a person
In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made?
Instead of calling a place, calls to cellular telephones were associated with a person
In which stage of the IDC do you examine the problem?
Intelligence
A fishbone process analysis diagram would most commonly be used during what phase of the decision support process A. Intelligence Phase B. Design Phase C. Choice Phase D. Functional Phase E. Operational Phase
Intelligence phase
A(n) ____________________ is a software program that assists you in performing repetitive computer-related tasks.
Intelligent agent
Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem?
Interference
In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following?
Local Tier-3 ISPs
In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following?
Local Tier-3 ISPs
As defined by Friedman in "The Lexus and The Olive Tree", an example of an olive tree issue would be one related to: A. Agriculture B. Local culture C. Labor D. Productivity E. Capital
Local culture
Based on Google's tracking of incoming links, in what video case was the influence of four bloggers seen as comparable to mainstream media outlets such as Forbes magazine? A. Long Tail B. Ford Motor Company C. Web Evolution D. Root Cause Analysis E. Business and Technology Alignment
Long Tail
Which of the following projects is considered the first instance of a educational institution adopting a MOOC approach to the delivery of content (i.e., massive, open, online, and course-related)?
MIT's OpenCourseware Project
The Gainesville Police Department P2C (Police-to-Citizen) website uses visualization tools that allow citizens to help themselves in what way?
Map crime incidents
Starting with Google Maps, a web site that takes content from a number of of other web sites and mixed them together to create a new type of content is known as a A. Mashup B. Blog C. Podcast D. RSS Feed E. Wiki
Mashup
What term is used to describe the information collected describing the action (i.e., location, time, place, etc.) as opposed to the data itself?
Metadata
Which of the following "laws" described the "network effect," which is how the network is a function of the number of connected users? A. Gilder's Law B. Metcalf's Law C. Moore's Law D. Ohm's Law E. Amdahl's Law
Metcalf's Law
An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies?
Microwave
What % of people like to purchase products from companies that protect the environment?
More than 50%
The online game Twenty Questions uses what type of data mining technique? A. Case-based reasoning B. Neural computing C. Nearest neighbor D. Rule induction E. Visualization
Neural computing
_______________ are "trained" by being fed large amounts of data and rules about data relationships.
Neural networks
Marketing expenditures below a certain level might have a negligible effect; and additional marketing above a certain level can reach saturation or diminishing returns. this kind of relationship is best characterized by which of the following aspects of system dynamics? A. Time-delay responses B. Non-linear responses C. Feedback loops D. Cause-effect relationships E. Decision rules
Non-linear responses
Multidimensional analysis is also called ________.
OLAP
In the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way
Offering bundled same day breast cancer analysis
In the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way
Offering bundled, same-day assessment in the diagnosis of breast cancer
in the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way?
Offering bundled, same-day assessment in the diagnosis of breast cancer
Managerial decisions that focus on the execution of commonly occurring tasks are part of what category of decision? A. Strategic B. Fuzzy C. Operational D. Management E. Validated
Operational
What type of feasibility analysis would evaluate the skills and training of our employees when evaluating a proposed project? A. Economic B. Operational C. Root Cause D. Strategic E. Technical
Operational
Sales force automation, customer service management, and call centers are all examples of A. Porter's Forces B. Globalization C. Reintermediation D. Disintermediation E. Operational CRM
Operational CRM
When considering the different types of business decisions that are made by an organization, which is correct? A. Strategic decisions are made much more frequently than operational decisions B. Strategic decisions are made much more frequently than tactical decisions C. Operation decisions are typically made only by senior management D. Tactical decisions are made independently of strategic decisions E. Operational decisions are made much more frequently than strategic decisions
Operational decisions are made much more frequently than strategic decisions
What is NOT a factor contributing to the Bullwhip Effect? A. Price Promotions B. Shortage C. Outsourcing D. Batch Purchasing E. Forecasting/Trend Analysis
Outsourcing
In a packet-switched data communication network, which of the following is true:
Packets can be lost or become corrupted between the sender and receiver
The one major issue with packet switching
Packets can be lost or become corrupted between the sender and receiver
The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature?
Parallel Discussions
Which doesn't use a hierarchical model to represent the information? A. Bill of materials B. Work breakdown structure C. Organization chart D. Pareto Chart E. Functional decomposition
Pareto chart
in the Chris Anderson Long Tail Video Case, he showed a curve reflecting the 80/20 rule, which he also called a power law and what?
Pareto curve
In the video case on technology alignment, what were the 3 factors discussed with respect to aligning business and technology? A. Technical, Economic and Operational B. People, Processes and Best Practices C. Time, Resources, and Scope D. Intelligence, Design, and Choice E. Strategic, Managerial, and Operational
People, processes and best practices
Hampton Virginia is stimulating Citizen Engagement in government in many ways. According to a study, Hampton citizens quality information included all of the following characteristics except?
Personal
What project management document was originally developed by the US Navy to provide a high-level overview of the progress of a project's major milestones A. Gantt Chart B. Pert Chart C. Work breakdown structure D. Timeline E. Variance Report
Pert Chart
The command shown in class, to 'touch' another computer over the internet using its address and the command line, was what?
Ping
In the "Democracy Online" framework, what group should take responsibility for providing information about positions, candidates, and advocacy efforts, and work to involve supporters through online interactive spaces?
Political organizations
Cyber risk consists of people, _______, leadership, and management.
Processes
Which of the following is NOT a KPI (Key Performance Indicatior)?
Product quality
in the Charter Communications case, what type of information system was used to win new customers and retain their existing customers? A. Reality Mining B. Project Management C. Enterprise Systems D. Social Networking E. Digital Dashboards
Project Management
Reducing the number of dimensions of a multi-dimensional data cube to consolidate one or more factors (dimensions) into the remaining dimensions is also known as a __________? A. Simplification B. Projection C. Variable D. Context E. Function
Projection
What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)?
Projection
Which of the following is NOT an advantage of Group Decision Support Systems? A. Promotes fairness by requiring each person to take a turn B. Allows anonymity C. Allows full disclosure of information D. Promoted high rates of idea generation E. Promotes constructive improvements
Promotes fairness by requiring each person to take a turn
Parking garage passes and access control on employee ID badges are examples of:
RFID
What is used to prevent counterfeit tickets, tracking pets, and toll payments
RFID
What technology has been used for such diverse applications as healthcare, tracking lost pets, and toll collecting on highways?
RFID
What technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways?
RFID
What IOT technology discussed in class could be used to identify shoppers and allow products to "introduce" (recommend) themselves to a shopper?
RFID Tags
Which of the following models would be most effective in simultaneously comparing the relative strengths of two products with respect to multiple characteristics of the product? A. Relationship Maps B. Structure Charts C. Radar or Spiderweb Maps D. Fishbone Diagrams E. Cross-functional Diagrams
Radar of Spiderweb Maps
How did cell Phones change calling?
Rather then calling a place you called a guy
In the Twitter case, Dell and Starbucks used Twitter to track what
Reactions of customers to products
Which of the following statements is true about a strategic business decision?
Regulated by senior executives
The "infinite shelf space" available for companies to sell products using an online business-to-consumer (B2C) strategy resulted in which one of the following responses to help consumers manage the complexity of having multiple options for purchasing products? A. Porter's Forces B. Globalization C. Reintermediation D. Disintermediation E. Analytical CRM
Reintermediation
Internet-enable globalization does the following
Removed geography as a barrier to relationships
Internet-enabled globalization does the following:
Removes geography as a barrier to relationships
Which of the following actions would be considered a biometric authentication?
Requiring a user to scan their fingerprint
The employee's wages paid and capital investments for equipment made during a project would be related to which of the triple constraints? A. Feasibility B. Resources C. Scope D. Stakeholder E. Time
Resources
The aspect of a business model that described how the company plans to make money by offering a product or service that fulfills the needs of a customer is known as A. Critical Path B. Revenue Model C. Variance Report D. Planning Horizon E. Key Performance Indicator
Revenue Model
According to the Yale Center for Globalization, in the early stages of history, common agents of globalization included all of the following except ________
Royalty
which of these organizations offer guidelines on developing security policies
SANS
As discussed in class, w hat company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base?
Sears, Roebuck & Co.
As discussed in class, what company was founded in the Globalization 2.0 era based on thebusiness model of selling discontinued product lines directly to consumers by using anew transportation infrastructure to reach a geographically distributed customer base?
Sears, roebuck, and co
Which of the following is a problem with BYOD?
Security
Big Data primarily deals with ______________ data.
Semi-structured, Structured, Unstructured
In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref,what analogy in the real world did he use to describe TCP?
Sending information taped to post cards
What method of Data Mining Analysis relates to identifying a pattern of two events that commonly occur in pairs but at different times (i.e., have an ordered temporal relationship)?
Sequencing
Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? A. Outsourcing B. Shortage Gaming C. Batch Purchasing D. Price Promotions E. Forecasting/Trend Analysis
Shortage Gaming
Fish bone doesn't
Show cost of fixing a problem
Value proposition
Show how a service fulfills a customers need
In the Jack Welch Video Case, he discussed how to be a customer centric company by implementing what throughout a company?
Six Sigma
Jack welch customer centric company is created by implementing
Six Sigma
What quality control and improvement method includes the steps of "define, measure, analyze, improve and control"? A. CFAR B. SCOR C. Lean Manufacturing D. Six Sigma E. MRP
Six Sigma
A statistical distribution where the median value is NOT the same as the value as the average (or mean) value is considered as being what? A. Asymmetric B. Skewed C. Multi-Dimensional D. Irregular E. Asynchronous
Skewed
What UA decision support system did we discuss in class that helps students evaluate options for their schedule of classes and assist them in selecting a major? A. Smart Planner B. Blackboard C. UAccess D. UAlert E. ThinkTank
Smart Planner
What is an example of something in the Integrated Application layer of the 4 Layer Model?
Smart transport
Sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what A. Defense in Depth B. Social Engineering C. Industrial Sabotage D. Advanced Persistent Threats E. Open Source Hacking
Social Engineering
Sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what?
Social Engineering
The lack of what issue in online learning communities leads to a lack of commitment to a course, distrust and poor engagement in the class by students?
Social presence
LEED refers to the efficiency of?
Buildings
What term described the method of doing business by a which a company sustains itself A. Value proposition B. Business Model C. Revenue Model D. Production Model E. Organizational Model
Business Model
What term describes the method of doing business by which a company sustains itself?
Business Model
What project management activity occurs concurrently (at the same time) with the execution stage of a project? A. Planning B. Controlling C. Closing D. Developing E. Initiating
Controlling
An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: A. Converting tacit knowledge into explicit knowledge B. Converting explicit knowledge into tacit knowledge C. Creating a community of practice D. A time-delayed response E. Dependent demand
Converting tacit knowledge into explicit knowledge
Technologies such as Blackboard, Desire-to-Learn (D2L), Moodle, and Sakai represent what category of E-Learning technology?
Course Management Systems
Which category of learner-instructor interaction focuses on course navigation and administrative requirements?
Creating structure
Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect?
Creation, Use and Disposal of a product
In a project plan, the set of tasks that define the minimum amount of time required to complete the project is known as the A. Work-breakdown structure B. Milestone C. Project plan D. Work product E. Critical Path
Critical path
Process of solving problems and connecting people that otherwise would not be connected
Crowdsourcing
What common approach resulted in the development of the marine chronometer, the Oxford English dictionary, and most recently Wikipeodia?
Crowdsourcing
What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?
Crowdsourcing
What other approach used incentives to motivate people to share their influence and intellectual property?
Crowdsourcing
What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products?
Crowdsourcing
What technique has been used by companies such as Starbucks and Netflix used to engagelarge numbers of non-employees to innovate, manage, design and market new products?
Crowdsourcing
What technique has been used by companies such as Starbucks, Netflix, and the restaurant Elements discussed in one of the case studies to engage large numbers of community members to innovate, manage, design and market new products and business concepts A. Six Sigma B. Capacity planning C. Click-stream analysis D. Executive dashboards E. Crowdsourcing
Crowdsourcing
In the "Thoughtful Design" video case, what dimension of HCI design did Don Norman described as it related to the example using a salt and pepper shaker A. Visibility B. Crucial distinction C. Causality D. Consistency E. Metaphors
Crucial distinction
In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales?
Customers organized into status level and market class
In the real-time data mining video case, why were some of the responses entered rejected by the data mining software and even described as being "weird" by the narrator? a) Values were impossible large for the field b) Pairs of values (e.g. education and age) were seen as uncommon c) Expected data fields were left blank or unanswered d) Both A & B e) A,B and C are correct
D) A and B
Which of the following is true about folksonomies, taxonomies, tags and hash tags (such as would be used by Twitter users when posting a comment)? a) Tags are words selected by users to describe a user's view of the concepts in a posting b) Hash tags are terms used to create groupings of unstructured user postings c) Users are allowed to define and select the categories used for classification in a taxonomy d) Both a & b e) All (a,b and c)
D) A and B
Which of the following types of information systems were used by the World Bank to makes its operations more effective A. Enterprise resource planning B. Knowledge management C. Social Networking D. Only A & B E. ALL (A, B, and C)
D. Only A & B
What type of data analysis uses data projections to transform the information in an OLAP (Online Analytical Processing) data cube? A. Residual risk assessment B. Business continuity plan C. Data abstraction D. Decision tree E. Exception report
Data Abstraction
What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)?
Data cube
What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? A. Neural network B. Data cube C. Click stream D. Executive dashboard E. Decision support system
Data cube
__________________________ is an approach to managing information across an entire organization.
Data governance
___________ support local control, whereas ____________ support central control.
Data marts; data warehouses
Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discusses in relation to what topic? A. Telemedicine B. Data mining C. Crowdsourcing D. Click-stream analysis E. Project Management
Data mining
What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? A. Cross-functional diagrams B. Mashups C. Telepresence D. Visualization E. Data visualization
Data visualization
In the case study from the textbook, we learned that airlines are better able to analyze their customer data from their legacy systems through the use of what data-mining tool? A. Mashups B. Cross-functional diagrams C. Telepresence D. Visualization E. Data-warehousing
Data-warehousing
In the VAN (Voter Activation Network) case study, if you were supporting a Democratic candidate, which group of voters could be most efficiently reached using only a get-out-the-vote (GOTV) activity?
Democratic voters who sometimes vote
Building on its initial success of the Voter Activation Network, the Democratic National Committee moved beyond simply classing voters by whether they are likely to cast a vote and their party affiliation to also include what additional aspect of Web2.0?
Democratic voters who sometimes vote, and support Democratic candidates
Validation of the model occurs in the _______ phase of the IDC.
Design
A business model would be formulated during what phase of the decision support process to help search for alternatives? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase
Design Phase
In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase
Design Phase
in the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process?
Design Phase
A business intelligence tool that uses abstractions such as color and graphical images like instrumental gauges to allow executives to grasp business situations quickly is known as a A. Expert system B. Planning horizon C. Digital dashboard D. Geographic information system E. Neural network
Digital dashboard
In the Eastern Mountain Sports case, what decision support tool was used to allow decision makers to access a unified, high-level view of key performance indicators? A. Project management system B. Sales force automation system C. Digital Dashboard D. Group decision support system E. Vendor managed inventory system
Digital dashboard
Removing the middle man and selling directly to customers
Disintermediation
When major airlines (American, Delta, United, etc.) bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy?
Disintermediation
Which of the following is an informational role?
Disseminator
In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define?
Domain
What is the term used to described the process of assessing the supporting data for a KPI or for accessing the detailed scheduling information for a milestone on a PERT chart? A. Drill down B. Substitution C. Exception processing D. Value chain E. Work Breakdown structure
Drill down
Someone who violates computer or Internet security maliciously or for illegal personal gain is known as a(n) _______.
black hat hacker
to create or identify a new process
brainstorm
In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?
changing the time the lights were turned on
Once new software has been selected, implementation will include all of these tasks EXCEPT _________.
consulting with stakeholders to establish future needs
___ determines whether the expected benefits associated with a project outweigh the expected costs sufficiently to make the project financially attractive
economic feasibility
Parallel start up involves running a complete new system for one group of users while the rest of the users still run an old system
false
unit testing is often done by independent testers who are not involved in developing program code
false
when an organization buys off-the-shelf software package, it will assign the package implementation task to the vendor
false
VPN are not
faster then normal internet
flattening the world
globalization
A hacktivist is someone who _______.
hacks computers or Web sites in an attempt to promote a political ideology
Telepresence systems seamlessly integrate _____ and _____.
contextual awareness; content management
The task of brainstormingin a group decision support system is similar to what step in the knowledge management cycle?
create
___ requires unbiased and careful questioning of whether system elements are related in the most effective ways, considering new or different relationships among system elements, and possibly introducing new elements into the system
critical analysis
An advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what?
crowdsourcing
What common approach resulted in the development of the marine chronometer, the Oxford English dictionary, and most recently Wikipeodia?
crowdsourcing
What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?
crowdsourcing
The process of switching from an old information system to a replacement system is called _____.
cutover
Your username (UANetID) is your claim of identify to a computer system. When the computer system verifies your identify by requiring you to enter a password is an example of what type of authentication?
Something a user knows
Data warehouses store _________ data, used primarily by _______ companies.
historical; large
You had used an online service to apply for a credit card. As part of the process, you submitted your personal information such as SSN, date of birth, employer information, etc. Soon after you started receiving bills for items you did not purchase. You have become a victim of ________.
identity theft
The goal of OLPC's experiment with solar-powered tablets in Ethiopia was to ____.
improve literacy in children
What normative theory of ethics focuses on the belief that managers' actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who are impacted by the action and financial results of the firm A. Stockholder B. Stakeholder C. Social Contract D. Organizational E. Loyalty
Stakeholder
Includes project sponsors, managers, and opponents
Stakeholders
Referring to data, what is drilling down? A. Starting with broad information then looking at specific parts B. Using specifically tailored data or a relational database C. Using data organized into tables D. Exploiting data warehouses E. Loading information into a data warehouse from a transactional system
Starting with broad information then looking at specific parts
Considering the business decisions that are made by the leadership team of an organization, members of senior management are most commonly responsible for what type of decision A. Validated decisions B. Strategic decisions C. Operational decisions D. Tactical decisions E. Technical decisions
Strategic decisions
What type of problem has an optimal solution can be reached through single set of steps based on an algorithm?
Structured
What type of problem has an optimal solution that can be reached through single set of steps typically expressed as an algorithm A. Operational B. Strategic C. Management D. Structured E. Unstructured
Structured
When analyzing data using Online Analytical Processing (OLAP)Multidimensional Analysis, the value of an item created by a projection would be the same as what Excel function?
Sum
When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item relative to the total number of rows?
Support
In the VAN (Voter Activation Network) Relationship-Based Political Organizing video case study, the VAN able to identify the relationships of possible supporters using data from what source?
Supporter's Facebook contacts
In a cross functional diagram, what element of the CFD organized the activities into separate visual categories in order to illustrate the actor's distinct functional responsibilities? A. Dynamic connector B. Terminator (oval) C. Swimlane D. Decision (diamond) E. Task (Rectangle
Swimlane
Subjective knowledge that is based on an individual's experiences is known as:
Tacit knowledge
Subjective knowledge that is based an individual's experiences is known as what?
Tactic knowledge
Simple one word descriptions used to create folksonomies are known as A. Relationships B. Tags C. Metadata D. Signals E. Links
Tags
Which of the following statements describe how folksonomy-based information structures use tags and hash tags to organize information, such as linking postings by Twitter users?
Tags describe a user's view of the concepts in a posting. Twitter hash tags organize user posted into related groupings
In a cross functional, the rectangle symbol represents what action? A. Terminator B. Connector C. Decision D. Task E. If statement
Task
"According to Phil Darg, the largest category of online students that are primarily motivated by due dates and major assignments is known as:"
Taskers
How does telemedicine make the delivery of medical care more efficient
Telemedicine reduced need for patients to travel to physicians' offices
How does telemedicine improve the delivery of medical care in rural communities?
Telemedicine reduces the need for patients to travel to physician's offices
What collaboration tool was discussed in class that enhances the participant's contextual awareness by sharing non-verbal information during meetings? A. Teleportation B. Twitter C. Crowdsourcing D. Telepresence E. Six Sigma
Telepresence
What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?
Telepresence
Which of the following tasks would not be a step in the SCOR (supply chain operations reference) model? a. Make b. Source c. Deliver d. Plan e. Test
Test
When displaying a webpage, such as http://www.u.arizona.edu/~wilbur , what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website?
The "public_html" directory
An advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what?
The Long Tail
Which of the following concepts, connecting identity, metadata, and relationships, was discussed as being most closely associated with the emerging field of mobile commerce A. The Metaweb B. The Sematic Web C. Syndication D. Web services E. The Taxonomy Web
The Sematic Web
The term "Efficiency" is a metric used to define A. Worker productivity required to achieve a goal B. The relationship between resources expended and benefits gained in achieving a goal C. The total time required to complete a task D. The cost of completing a task relative to the cost of good used to produce the product E. The percentage of goal that is achieved within the scheduled project plan
The relationship between resources expended and benefits gained in achieving a goal
The indentation used on an indented Bill of Materials (BOM) is used to describe A. The relative cost of the items B. The relative importance of the items C. The relationships of items within the BOM D. The lead time required to purchase the item E. The data when the item was added to the BOM
The relationships of items within the BOM
As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur?
The signal strength is lost due to attenuation
As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur?
The signal strength is lost due to attenuation
With respect to a product's design, who forms (determines) the "mental model" of a system's user interface?
The users of the product
with respect to a product's design, who forms (determines) the "mental model" of a design's system user interface? A. The users of the product B. The designers of the product C. The company's senior management D. The writers of the product's instructional manual E. The government regulators overseeing the industry
The users of the product
When evaluating a vendor's "on- time delivery" performance using the SCOR (Supply Chain Operations Reference) model, what are we assessing about the vendor?
The vendor's effectiveness
What common function do "HTTP", "TCP" and "IP" share?
They all define internet-based protocols
Which of the following statements is true about a strategic business decision?
They are generally made by senior business managers
What is considered to be the center of the Internet structure?
Tier 1 ISP
What connection effects your internet speed the most?
Tier 3 local
In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?
Time
In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?
Time
In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?
Timing
Which of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data?
Transmission Layer
____________ is the short-, medium-, and long-term trends of metrics, which is projected using forecasting methods.
Trend analysis
The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human.
Turing
which of the following statements is true of user acceptance testing?
UAT must be completed successfully before newly developed software can be rolled out to the market
What free service delivers emergency information to registered UA students, faculty and staff -as well as their friends and family-via their cell phones, mobile devices and/or email accounts during a campus emergency?
UAler
Activities such as approving a loan application, contract negotiation, recruiting for a new position, and developing new technology can all be described as what type of decision? A. Independent B. Unstructured C. Fuzzy D. Structured E. Independent
Unstructured
__________________ problems are fuzzy and complex.
Unstructured
Universal or assessable design should be viewed as a subset of what larger design issue A. Affordances B. Usability C. Constraints D. Metaphors E. Distinctions
Usability
In the video case, "Get Shorty", COPLINK assisted the law enforcement officers in solving the crime by allowing the officers to:
Use partial information about several factors to narrow the list of possible suspects
If your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser such as Firefox or Safari, what other technique is commonly used?
VPN
If your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser, such as Firef ox or Safari, what other technique is commonly used?
VPN
The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)?
Value Generation
The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)?
Value Generation
What term is used to describe how a product or service offered by a business fulfills the needs of its customers?
Value proposition
What is the term used to described when a retailer allows a supplier to manage the entire inventory process for a group of products? A. Just-in-time inventory management B. Vendor-managed inventory C. Vertical integration D. Executive dashboard E. Sales Force Automation
Vendor-managed inventory
Businesses like to use Virtual Private Networks for every reason except?
Virtual networks are faster than ordinary internet connections
Businesses like to use Virtual Private Networks for every reason except?
Virtual networks are not faster then normal ones
Similar to trends in computing hardware, what is the trend for wireless network hardware?
Virtualization and merging with the cloud
What technique does the CyberWell system use to help Halliburton's employees design, test, and integrate system before physically installing oil wells in the field? A. Virtual Private Network B. Visualization C. Sensitivity analysis D. Goal seeking E. Digital dashboard
Visualization
According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner?
VoIP and web conferencing
As shown in Table 14-2, the MPS (Master Production Schedule) releases products in weeks, 4, 7, and 10. Assume the FOQ (fixed order quantity) used by the MPS system was changed from 100 to 150 units. based on this new FOQ quantity, during what week would the second MPS quantity now need to be scheduled?
Week 9
Steven Clift has practical online steps for government to support democracy. What was the suggested open standard data format to "Provide access to raw data from decision-making information systems."?
XML
Phil has been working on a new version of his company's best-selling sales management software and now he'd like to ask several co-workers and a handful of the existing version's top users to perform an acceptance test. Phil is preparing for _________.
alpha testing
Signals used to send messages can be _______ or digital.
analog
you work for a company that is growing. originally, all the users in all departments had access to all of the data in the database. it is considered a security risk. what is an appropriate action to reduce the risk?
assign roles and privileges to users so that only job-relevant data is accessible to the user
Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?
data inconsistency
Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic?
data mining
in the context of data-flow diagrams, the ___ includes arrows that show the direction of data movement
data-flow line
knowledge
decision
which of the following security incidents is least costly to fix
defacing of web pages
AI is NOT concerned with _______________.
recreating the thought processes of humans via machines
which of the following is not a popular vendor of firewall software
red hat
telemedicine
reduces the need for patients to visit doctors office
After the software is implemented, some modification is done on the software during maintenance. Suppose the customer data analysis software used by ABC Bank was significantly changed, but no new features were added. This type of maintenance is called a _______.
release
Internet enabled globalization
removes geography as a barrier to relationship
Assume your organization is experiencing an intruder attack. You have an intrusion detection system (IDS) set up. Which of the following events occurs first?
the network router sends traffic to the firewall as well to the IDS
In a vertical cross-functional business process diagram, the orderof items in one column (from top to bottom) shows what relationship among these items?
time
An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of
turning tactic knowledge into explicit knowledge
when an organization makes a decision to buy a package, which type of testing is not performed by the organization
unit testing
which type of testing determines whether the system meets its intended business needs
user acceptance testing
The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic?
variety
on the back of a credit card the three digit number above the signature panel is used to ___
verify that the card is legitimate and not a stolen card number
a new ___ is a major program change, typically encompassing many new features
version
The goals of _____ are to determine the work load at which systems performance begins to degrade and to identify and eliminate any issues that prevent the system from reaching its required system-level performance.
volume testing
you are part of a testing team at a software business. your job is to see how many concurrent users the system can host and how many database transactions the system can handle without a noticeable drop in performance. you are doing ___ testing
volume testing
organizations elect to build proprietary systems because
organization's information requirements are unique
capture- identify new value
organize
These days, the biggest threats to IT security are from ________.
organized groups that have ample resources, including money and sophisticated tools, to support their efforts
you are part of the team to implement new software at XYZ Inc. The employees at XYZ Inc. trust the results of the old software program, but are cautious about accepting the outcomes of the proposed new software programs. whats software implementation strategy would you recommend in this situation?
parallel start-up
___ involves running a complete new system for one group of users rather than all users
pilot start-up
refine- create an actionable context
prioritize
Palantir is NOT primarily used for ____________.
privacy protection
Cyber risk consist of people, ..., leadership, and managment
processes
Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what?
$7.00
In the video case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation?
Ability to find other people for carpooling
All of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what?
Actor
Single column of a cross functional diagram share the same
Actor
Why does wifi get weaker the farther away you go
Because of attenuation
Which of the following is FALSE?
Big Data is valuable because it is structured.
The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? A. Disseminate B. Capture C. Publish D. Refine E. Store
Capture
Which of the following is a type of societal/political/legal pressure?
Carbon management
What type of data mining recommends an approach to solve a problem by identifying a similar problem that has a known and effective solution? A. Neural Networks B. Case-based Reasoning C. Rule Induction D. Data Visualization E. Nearest-neighbor Techniques
Case-based reasoning
What company used statistical analysis software to analyze its database to find patterns that predict the future actions of its customer? A. Memorial Sloan-Kettering Cancer Center B. Center Parcs Europe C. Norfolk Southern Railroad D. COPLink E. GroupSystems ThinkTank
Center Parcs Europe
The "Porter's Forces" model deals with what aspect of globalized business?
Competition
In a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term?
Constraint
Information ______________ utilize information created by others.
Consumers
Occurs in parallel with the project's "execution" phase
Control
Thomas freeman
Countrys, companies, individuals
Language and values are aspects related to what type of Globalization? A. Economic B. Cultural C. Historical D. Political E. Envrionmental
Cultural
Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? A. Ad hoc B. Batch C. Drill-down D. Exception E. Annual
D. Exception
Intelligence, Design, and Choice
Decision Phase
Requiring students to use a combination of a numeric passcode and their CatCard to enter a locked door on a UA dorm is an example of approach for security control?
Defense in depth
When the DNC was targeting voters using their data-driven approach, which of these voting groups were the most appropriate to target? (This question is from the online lecture)
Democratic and swing voters who sometimes vote
Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics?
Exception
___________ are the most widely applied and commercially successful intelligent systems.
Expert systems
Contains all three elements of the "Tripe Constraint"
Gantt Chart
What is NOT a benefit of telemedicine?
It requires traveling so doctors can see their patients in person
Business metrics that describe the performance of critical business activities are known as
Key performance indicators
An ubiquitous learner is someone who:
Learns in everyday life
What is the purpose of a PERT chart?
Schedule and organize tasks
In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?
Scope
Tacit, or "sticky" knowledge, is based on information that is
Subjective and Cognitive
Root cause graph on Abraham Lincoln statue found?
The time in which the lights came on needed to be changed
HTTP TCP IP all define?
They all define internet-based protocols
Time, Resources, Scope
Triple Constraints
What term is used to describe how a product or service offered by a business fulfills the needs of its customers?
Value Proposition
which of the following subject areas does the USA patriot act cover
cyberterrorism
Porter forces model
deals with compeition
evolution
is when something evolves slowly
What short-range wireless technology is commonly to connect smartphones with hands-free headsets for telephone calls and listening to music?
Bluetooth
Harald Blaatand, who was the King of Demark from 940-981, is associated with what wireless technology?
Bluetooth Technology
In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?
Changing the time the lights illuminating the monument were turned on
In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?
Changing the time the lights illuminating the monument were turned on
Tracking the sequence or order of individual web pages (e.g. news, weather, sports, etc.) visited by a customer on a website allows businesses to perform what type of data analysis? A. Click stream B. Financial C. Drill down D. Transactional E. Demographic
Click stream
Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? A. Sequencing B. Clustering C. Association D. Forecasting E. Classification
Clustering
What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity?
Clustering
Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab?
Community of practice
Which of the following management concepts includes an organizational culture focuses on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? A. Community of practice B. Best practices community C. Knowledge Management Cycle D. Intellectual capital community E. Click-stream analysis
Community of practice
As discussed in the reading on business modeling, a spiderweb (or radar) diagram would commonly by used for which of the following tasks? A. Understanding a revenue potential of a customer B. Comparing the relative strengths of multiple strengths of a leader C. Identifying the root cause of a challenging problem D. Rapidly testing business model designs E. Generating ideas for new product innovation
Comparing the relative strengths of multiple strengths of a leader
Which of the project management documents includes all three of the triple constraints that are in the Scope Triangle?
Gantt Chart
Which project management document provides a view of all 3 of the triple constraints for a project manager? A. Timeline B. Pert Chart C. Gantt Chart D. Variance Report E. Work breakdown structure
Gantt Chart
Satellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit?
Geosynchronous orbit
The author Thomas Friedman is most closely associated with which of the following topics that have been discussed in class? A. Toyota SMED B. Globalization C. Social Engineering D. Visualization E. Security
Globalization
_____________ is use to plan and control Business Intelligence activities.
Governance
In the Online Democracy model, the "Voter Activation Network" uses voter registration rolls to categorize voters as always/sometimes/never voting by using information obtained from:
Government records
Allowing individuals to file tax returns, renew driver's licenses, and obtain various permits online is an example of what type of eGovernment?
Government-to-citizen (G2C)
What technology was developed toaddress problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others?
Group Decision support systems
What is NOT an advantage of digital transmission?
Harder to encrypt
The SMED (single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what?
Have a more agile manufacturing process
With respect to a business model, the value proposition describes what
How the business' products or services fulfill the needs of a customer
In the McGinn model of design, the most common category of design elements would be related to what factor in the McGinn model? A. Context B. Human Sensory C. Culture D. Group E. Individual
Human Sensory
If your sales team shows a customer's name is "Johnny Smith" but your shipping department says it is "John A. Smith", this is a data __________ issue.
Inconsistency
Digitization, network, connectivness
Increase pace of change
In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through action that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by:
Individuals
Rivalry between the same companies selling the same product.
Industry Rivalry
What dimension of Porter's Forces focuses on the decision that a buyer makes when choosing among direct, existing competitors when all of the competitors offer the same identical name-brand product (e.g., an iPhone 6)?
Industry Rivalry
Business metrics that describe the performance of critical business activities are known as A. Decision trees B. Key performance indicators C. Residual risk assessments D. Business intelligence analyses E. Business continuity plans
Key performance indicators
Intellectual capital is also called __________.
Knowledge
The terms "contextual", "relevant", "actionable", "understanding" are commonly related to what term A. Information B. Knowledge C. Repository D. Alignment E. Relationship
Knowledge
The terms "contextual," "relevant," and "actionable" are commonly related to what term?
Knowledge
COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based?
Knowledge management
The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process A. Operational CRM B. Transaction processing system C. Knowledge management cycle D. Economic globalization E. Just-in-time Inventory Management
Knowledge management cycle
The term used to described the time required to replenish an item in inventory is its: A. Economic Order Quantity B. Lead Time C. Fixed Order Quantity D. Lot Size E. Net requirements
Lead time
Which of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system?
Line-of-sight
Which of the following does a Fishbone Diagram typically notinform you about a problem?
The cost of correcting a problem
Which of the following does a Fishbone Diagram typical NOT inform you about a problem?
The cost of correcting a problem with a process
Which of the following does a Fishbone Diagram typically not inform you about a problem?
The cost of correcting a problem with a process
Applications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what?
The location of the requester
Applications such as "find a friend" (FourSquare, driving directions (Smartrek), roadside assistance (OnStar) and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what
The location of the requester
In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets?
The message might get lost and not delivered
In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cerf, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets?
The message might get lost and not delivered.
Although globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what?
The pace of Change
Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project?
The project milestones and the order they are scheduled to be completed
Developed by the US Navy, a PERT(Program evaluation Review Technique) chart would help a project manager understand what aspect of a project A. The project milestones and the order they are scheduled to be completed B. Whether the major project milestones are being completed on budget C. Individual work assignments for persons assigned to the prokect D. Whether project tasks have been organized in the most efficient order E. The quantity of the work performed during each major project milestone
The project milestones and the order they are scheduled to be completed
What is an example of a social trend in e-learning?
You're expected to be connected to others in the online space
Your business has a web server that has suddenly become unresponsive. When you study the server's logs there are a huge number of requests from what appear to be legitimate computers. The problem is likely because of _____.
a denial-of-service attack
there has been a data breach at your business and the business has lost some customer data. it has led to angry customers who have filed charges. what is a recommended course of action to prepare for future events
activate the forensics analysis team and prepare documentation
Your new software project manager is OK with requirements that are not fully specified up front. He recommends a team-based approach to development. He is very likely to be a proponent of the _______ approach to software development.
agile
___ is an iterative system development process that develops a system in "sprint" increments lasting from two weeks to two months
agile development
micheal porter discussed as being sexy but low margin/profit
airline industry
the US-CERT incident reporting system is used to ___
alert the Department of Homeland Security about information security incidents
A company's risk assessment process can include numerous threats to the computers and networks. Which of the following can be considered an adverse event?
all of the above
With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity?
entity class
in the context of data-flow diagrams, an ___ shows either the source or destination of the data
entity symbol
the second phase of an Advanced Persistent Threat attack is ___
incursion
Data ___________ means all applications are able to access the same data, which is ___________ by databases.
independence; maximized
in a denial-of-service attack, the perpetrator ___
instructs the zombie computers to send simple access requests to target computers
The three security challenges of wireless communication are confidentiality, accessibility, and _____.
integrity
Wifi, bluetooth, microwaves can?
interfere with each other
Adding the middle man selling through
intermediation
which of the following is the correct description of a firewall
it is a software and hardware combination that limits the incoming and outgoing internet traffic
In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess?
it is actionable
Tara and Zach are leading a systems development project and they want the investigation phase to go smoothly and quickly. They decide to use _____ because it will also help with the analysis and design phases.
joint application development
The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process?
knowledge management system
you have been hired as the new information security consultant at XYZ Inc. Which of these employee behaviors would be a top security concern
leaving laptop computers unattended in public spaces
a scrum team usually consists of ___
less than a dozen people
This harmful malware is triggered by a specific event, such as Friday the 13th.
logic bomb
a botnet is a ___
network of computers that send out access requests to servers repeatedly
The smartrek app did not
offer carpooling options
Once a _____ is installed, the attacker can gain full access to the computer.
rootkit
Laura is carefully estimating the time required for each phase of a proposed system development project to see if her company can meet the client's desired time for completion. Laura is checking on ___________.
schedule feasibility
a ___ is a description of the logical and physical structure of data and the relationships among the data for each user
schema
Order from top to bottom, in a cross functional diagram
shows timing
the purpose of advanced persistent threat usually is to
steal data
R&D tasks are ________________.
strategic and unstructured
which of the following is a vendor of popular anti-virus software
symantic
___ is the process of analyzing systems to make sure they are operating as intended
system review
___ involves testing the complete, integrated system to validate that an information system meets all specified requirements
system testing
___ creates a complete set of technical specifications that can be used to construct an information system
systems design
___ involves using a new or modified system under all kinds of operating conditions
systems operation
___ explains the purpose of every major piece of computer code and also identifies and describes key variables
technical documentation
What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?
telepresence
revoultion
when it jumps quickly
which of the following shortcomings may be revealed during an IT audit?
whether only a limited number of people have access to critical data or not
You wish to use your personal laptop computer at work. However, the IT department folks are unwilling to allow you. The likely reason is ______.
your non-work related use of the laptop could increase vulnerability
