MIS 111 exam 2 combo 2

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According to the reading on "Candidates Fielding YouTube Questions", what % of Americans believe "generally speaking, elected officials in Washington lose touch with the people pretty quickly."

79%

An example of the Pareto Principle would be:

80% of process defects arises from 20% of the process issues

the pareto principle is also known as the ___

80-20 rule

In Excel, if you copy the expression "=VLOOKUP(A1,B$1:B$5,5,FALSE)" from cell "C2" to cell "F3", what expression would cell "F3" contain?

=VLOOKUP(D2,E$1:E$5,5,FALSE)

A graphical description of a database that described the way in which an organization's data and business activities are associated with one another is known as A. An Enterprise Resource Diagram B. An Entity Relationship Diagram C. A Thoughput Analysis D. An Artificial Database Scheme E. A Model of Efficiency

An Entity Relationship Diagram

A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as...

An entity relationship diagram

With respect to data mining, forecasting is defined as the process of A. Analyzing data based on historical trends B. Using feedback algorithms to validate information C. Identifying patterns based on demographic data D. Spatially (geographically) correlating events E. Associating product sales patterns with significant weather events

Analyzing data based on historical trends

What is the importance of the triple constraints / the Scope Triangle?

Any changes to one constraint will likely affect another constraint

The Internet of Things can be described as three "any"-type connections. What are these three "any" connections?

Any time, any place, any thing

As discussed in class, which of the following companies exerts seller power as described in "Porter's Competitive Forces Model" using a strategy of limiting the number of channels through which a customer can purchase their products and services?

Apple

When a group of students collaborate on a project by transferring files through Google Docs, Facebook or email, they are working together using what type of work process? A. Synchronous B. Asynchronous C. Telepresence D. Face-to-face E. Scripted

Asynchronous

Which of the following types of distance learning experiences are not taught in the presence of an instructor, but rather independently viewed by student online and at their pace?

Asynchronous classes

In the "Fair Ticketing" video case, what technology was used unfairly by commercial buyers (scalpers) to purchase all of the best tickets before the general public?

Automated Computer Bots

The term identified by the ColumnIndexNumber parameter of an Excel VLOOKUP function could best be described using which database term? VLOOPUP( LookupValue, TableArray, ColumnIndexNumber, RangeLookup)

A Field

In the Chris Anderson Long Tail Video Case, he showed a curve reflecting the 80/20 rule, which he also called a power law and what?

A Pareto Curve

A "Fishbone" process analysis diagram is also known as:

A cause and Effect diagram

A "fishbone" process analysis diagram is also known as

A cause and effect diagram

Fishbone

A cause and effect diagram

A "Fishbone" process analysis diagram is also known as:

A cause-and-effect diagram

A feature of an object that limits possible (often incorrect) uses of a device is known as A. A constraint B. False causality C. A visible metaphor D. A conceptual distinction E. An affordance

A constraint

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a

A digital dashboard

Henry ford thought people would want?

A faster horse

In the Ford Video Case, when Henry Ford created his assembly line, he tried to forecast what people needed, not what they wanted. What was it that he believed people would have said if he had just asked them what they wanted?

A faster horse

The value returned by an Excel VLOOKUP function with an exact match (i.e., the RangeLookup (4th) parameter is FALSE) is best described by what database term

A field

Which of the following project management documents would be similar to a work breakdown structure diagram or a manufacturing bill-of-materials A. A Pert chart B. A Gantt chart C. An entity-relationship diagram D. A hierarchical diagram E. A budget analysis

A hierarchical diagram

In the history of the cell phone case study, the inventor noted that prior to the invention of the cell phone, telephone numbers were generally associated with a place. After the invention of the cellphone, telephone numbers are most commonly associated with what?

A person

In a relational database, what term refers to the collection of individual data values that are all related to a single unique value that commonly serves as the primary key

A record

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key?

A record

In the video case about Dr. Chiu's Smartrek application, which of the following was NOT an incentive used to encourage driver participation? A. Ability to find other people for carpooling B. Possibility of avoiding traffic congestions C. Ability to earn points for charity D. Ability to help the community E. Ability to earn prizes and gifts

Ability to find other people for carpooling

In an Excel expression, a reference to a named cell is similar to what type of addressing?

Absolute addressing

All of the symbols representing tasks and decisions that are shown in single column of a vertical cross- functional diagram are related to the same what?

Actor

All of the symbols representing tasks and decisions that are shown insingle columnof a vertical cross-functional diagram are related to the same what?

Actor

Physical properties (shape, texture, color) of an object that allow someone to use an object correctly without the need for labels or instructions are known as A. Distinctions B. Affordances C. Constraints D. Feedback E. Models

Affordances

What is a business model A. A simplified example that represents a more complex object B. A set of assumptions and relationships that describe the workings of a system C. A simulation that describes how a business process will respond in the real world D. A tool to evaluate whether a proposed solution will have the expected outcome E. All (A, B, C, D) of the above

All of the above

____________ is one form of data integration.

ETL

What type of feasibility analysis would be used to evaluate whether the revenue model for a proposed venture is likely to succeed? A. Operational B. Economic C. Root Cause D. Strategic E. Technical

Economic

Deciding to purchase a more expensive package of 100 baking cups as opposed to a lower cost package of 25 baking cups is an example of what type of purchasing strategy? A. Fixed order quantity B. Economic order quantity C. Lot-for-lot quantity D. Open-order quantity E. Just-in-time quantity

Economic order quantity

In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance

Effectiveness

In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance A. Modeling B. Effectiveness C. Efficiency D. Mapping E. Productivity

Effectiveness

The term used to define the degree to which a goal is achieved is: A. Enhancement B. Expectations C. Effectiveness D. Productivity E. Efficiency

Effectiveness

For companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following?

Efficiency

For companies managing their supply chain business processes using CFAR (Collaborative Forecasting and Replenishment), the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? A. Quantity B. Efficiency C. Agility D. Feasibility E. Effectiveness

Efficiency

The Memorial Sloan-Kettering Cancer Center used EDI to improve the efficiency of its business operations. What is the meaning of the acronym "EDI"? A. External Date Integration B. Electronic Data Interchange C. Exchange of Digital Information D. Electronic Download Interface E. E-Business Digital Interface

Electronic Data Interchange

In the Walmart and Dossia case study, what type of information was stored by employees in the Dossia database

Electronic medical records

The Gainesville police department started using the internet to accomplish all of these objectives except?

Empower businesses to identify high crime areas and determine appropriate levels of security.

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity A. Entity Table B. Entity Attribute C. Entity Key D. Entity Class E. Entity Model

Entity Class

Besides sensors, radios, and chips, what is the value in the Internet of Things?

Establishment of services on top of the connectivity

What analysis technique identified business process metrics outside of tolerance? A. Feedback loops B. Exception reporting C. Revenue models D. Key performance indicators E. Critical success factors

Exception reporting

_______________ is knowledge that has been codified or documented.

Explicit knowledge

In comparison to MRP (Materials Requirements Planning), an MRP-II (Manufacturing Resource Planning) adds what additional aspects of the business in the planning process? A. Inventory requirements B. Facilities and People C. Financial cash requirements D. Competitor's product pricing E. Margins and profitability

Facilities and People

Technical, Economic, and Operational

Feasibility Constraints

Both the knowledge management cycle and the group decision support process could be described as what type of dynamic system A. Cause-and-effect relationships B. Time-delayed responses C. Feedback loops D. Non-linear responses E. Decision rules

Feedback loops

In retail sales, the purchase cost of an item impacts sales price, sales price helps determine number of items the company sells. with increased sales volume, the next purchase cost might be lower, reducing sales prices and driving more volume. This process is an example of which of the following A. Pareto Principle B. Feedback process C. Data mining D. Knowledge management cycle E. Collaboration

Feedback process

What type of guided media uses light for signaling?

Fiber Optics

From an MRP (manufacturing) perspective, independent demand is based on the anticipated customer requirements for what? A. Raw Materials B. Finished (End Item) Goods C. Purchased Items D. Components (Child Items) E. Subassemblies

Finished (End Item) Goods

In a Web 2.0 Application, the collection of user-generated tags (or keywords) to define the meaning or context of a document is known as what? A. Folksonomy B. Taxonomy C. Wiki D. Mashup E. Blog

Folksonomy

From an MRP (manufacturing) perspective, dependent demand is directly related to A. Safety stock B. Forecasted customer orders C. Inventory D. Fixed order quantities E. Raw material shortages

Forecasted customer orders

From an MRP (manufacturing) perspective, dependent demand is directly related to: A. Safety Stock B. Inventory C. Forecasted customer orders D. Fixed order quantities (FOQ) E. Raw material shortages

Forecasted customer orders

which of the following laws covers false claims regarding unauthorized use of credit cards

Fraud and Related Activity in Connection with Access Devices Statute

The SMED(single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what? A. Offer customers cars using new colors B. Have a more agile manufacturing process C. Lay off workers due to automation D. Replace defective parts more quickly E. Eliminate the need for MRP scheduling

Have a more agile manufacturing process

In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made?

Instead of calling a place, calls to cellular telephones were associated with a person

In the History of the Cell Phone video case, how did the use of cellular phones change the way in which calls were made?

Instead of calling a place, calls to cellular telephones were associated with a person

In which stage of the IDC do you examine the problem?

Intelligence

A fishbone process analysis diagram would most commonly be used during what phase of the decision support process A. Intelligence Phase B. Design Phase C. Choice Phase D. Functional Phase E. Operational Phase

Intelligence phase

A(n) ____________________ is a software program that assists you in performing repetitive computer-related tasks.

Intelligent agent

Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem?

Interference

In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following?

Local Tier-3 ISPs

In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following?

Local Tier-3 ISPs

As defined by Friedman in "The Lexus and The Olive Tree", an example of an olive tree issue would be one related to: A. Agriculture B. Local culture C. Labor D. Productivity E. Capital

Local culture

Based on Google's tracking of incoming links, in what video case was the influence of four bloggers seen as comparable to mainstream media outlets such as Forbes magazine? A. Long Tail B. Ford Motor Company C. Web Evolution D. Root Cause Analysis E. Business and Technology Alignment

Long Tail

Which of the following projects is considered the first instance of a educational institution adopting a MOOC approach to the delivery of content (i.e., massive, open, online, and course-related)?

MIT's OpenCourseware Project

The Gainesville Police Department P2C (Police-to-Citizen) website uses visualization tools that allow citizens to help themselves in what way?

Map crime incidents

Starting with Google Maps, a web site that takes content from a number of of other web sites and mixed them together to create a new type of content is known as a A. Mashup B. Blog C. Podcast D. RSS Feed E. Wiki

Mashup

What term is used to describe the information collected describing the action (i.e., location, time, place, etc.) as opposed to the data itself?

Metadata

Which of the following "laws" described the "network effect," which is how the network is a function of the number of connected users? A. Gilder's Law B. Metcalf's Law C. Moore's Law D. Ohm's Law E. Amdahl's Law

Metcalf's Law

An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies?

Microwave

What % of people like to purchase products from companies that protect the environment?

More than 50%

The online game Twenty Questions uses what type of data mining technique? A. Case-based reasoning B. Neural computing C. Nearest neighbor D. Rule induction E. Visualization

Neural computing

_______________ are "trained" by being fed large amounts of data and rules about data relationships.

Neural networks

Marketing expenditures below a certain level might have a negligible effect; and additional marketing above a certain level can reach saturation or diminishing returns. this kind of relationship is best characterized by which of the following aspects of system dynamics? A. Time-delay responses B. Non-linear responses C. Feedback loops D. Cause-effect relationships E. Decision rules

Non-linear responses

Multidimensional analysis is also called ________.

OLAP

In the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way

Offering bundled same day breast cancer analysis

In the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way

Offering bundled, same-day assessment in the diagnosis of breast cancer

in the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way?

Offering bundled, same-day assessment in the diagnosis of breast cancer

Managerial decisions that focus on the execution of commonly occurring tasks are part of what category of decision? A. Strategic B. Fuzzy C. Operational D. Management E. Validated

Operational

What type of feasibility analysis would evaluate the skills and training of our employees when evaluating a proposed project? A. Economic B. Operational C. Root Cause D. Strategic E. Technical

Operational

Sales force automation, customer service management, and call centers are all examples of A. Porter's Forces B. Globalization C. Reintermediation D. Disintermediation E. Operational CRM

Operational CRM

When considering the different types of business decisions that are made by an organization, which is correct? A. Strategic decisions are made much more frequently than operational decisions B. Strategic decisions are made much more frequently than tactical decisions C. Operation decisions are typically made only by senior management D. Tactical decisions are made independently of strategic decisions E. Operational decisions are made much more frequently than strategic decisions

Operational decisions are made much more frequently than strategic decisions

What is NOT a factor contributing to the Bullwhip Effect? A. Price Promotions B. Shortage C. Outsourcing D. Batch Purchasing E. Forecasting/Trend Analysis

Outsourcing

In a packet-switched data communication network, which of the following is true:

Packets can be lost or become corrupted between the sender and receiver

The one major issue with packet switching

Packets can be lost or become corrupted between the sender and receiver

The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature?

Parallel Discussions

Which doesn't use a hierarchical model to represent the information? A. Bill of materials B. Work breakdown structure C. Organization chart D. Pareto Chart E. Functional decomposition

Pareto chart

in the Chris Anderson Long Tail Video Case, he showed a curve reflecting the 80/20 rule, which he also called a power law and what?

Pareto curve

In the video case on technology alignment, what were the 3 factors discussed with respect to aligning business and technology? A. Technical, Economic and Operational B. People, Processes and Best Practices C. Time, Resources, and Scope D. Intelligence, Design, and Choice E. Strategic, Managerial, and Operational

People, processes and best practices

Hampton Virginia is stimulating Citizen Engagement in government in many ways. According to a study, Hampton citizens quality information included all of the following characteristics except?

Personal

What project management document was originally developed by the US Navy to provide a high-level overview of the progress of a project's major milestones A. Gantt Chart B. Pert Chart C. Work breakdown structure D. Timeline E. Variance Report

Pert Chart

The command shown in class, to 'touch' another computer over the internet using its address and the command line, was what?

Ping

In the "Democracy Online" framework, what group should take responsibility for providing information about positions, candidates, and advocacy efforts, and work to involve supporters through online interactive spaces?

Political organizations

Cyber risk consists of people, _______, leadership, and management.

Processes

Which of the following is NOT a KPI (Key Performance Indicatior)?

Product quality

in the Charter Communications case, what type of information system was used to win new customers and retain their existing customers? A. Reality Mining B. Project Management C. Enterprise Systems D. Social Networking E. Digital Dashboards

Project Management

Reducing the number of dimensions of a multi-dimensional data cube to consolidate one or more factors (dimensions) into the remaining dimensions is also known as a __________? A. Simplification B. Projection C. Variable D. Context E. Function

Projection

What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)?

Projection

Which of the following is NOT an advantage of Group Decision Support Systems? A. Promotes fairness by requiring each person to take a turn B. Allows anonymity C. Allows full disclosure of information D. Promoted high rates of idea generation E. Promotes constructive improvements

Promotes fairness by requiring each person to take a turn

Parking garage passes and access control on employee ID badges are examples of:

RFID

What is used to prevent counterfeit tickets, tracking pets, and toll payments

RFID

What technology has been used for such diverse applications as healthcare, tracking lost pets, and toll collecting on highways?

RFID

What technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways?

RFID

What IOT technology discussed in class could be used to identify shoppers and allow products to "introduce" (recommend) themselves to a shopper?

RFID Tags

Which of the following models would be most effective in simultaneously comparing the relative strengths of two products with respect to multiple characteristics of the product? A. Relationship Maps B. Structure Charts C. Radar or Spiderweb Maps D. Fishbone Diagrams E. Cross-functional Diagrams

Radar of Spiderweb Maps

How did cell Phones change calling?

Rather then calling a place you called a guy

In the Twitter case, Dell and Starbucks used Twitter to track what

Reactions of customers to products

Which of the following statements is true about a strategic business decision?

Regulated by senior executives

The "infinite shelf space" available for companies to sell products using an online business-to-consumer (B2C) strategy resulted in which one of the following responses to help consumers manage the complexity of having multiple options for purchasing products? A. Porter's Forces B. Globalization C. Reintermediation D. Disintermediation E. Analytical CRM

Reintermediation

Internet-enable globalization does the following

Removed geography as a barrier to relationships

Internet-enabled globalization does the following:

Removes geography as a barrier to relationships

Which of the following actions would be considered a biometric authentication?

Requiring a user to scan their fingerprint

The employee's wages paid and capital investments for equipment made during a project would be related to which of the triple constraints? A. Feasibility B. Resources C. Scope D. Stakeholder E. Time

Resources

The aspect of a business model that described how the company plans to make money by offering a product or service that fulfills the needs of a customer is known as A. Critical Path B. Revenue Model C. Variance Report D. Planning Horizon E. Key Performance Indicator

Revenue Model

According to the Yale Center for Globalization, in the early stages of history, common agents of globalization included all of the following except ________

Royalty

which of these organizations offer guidelines on developing security policies

SANS

As discussed in class, w hat company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base?

Sears, Roebuck & Co.

As discussed in class, what company was founded in the Globalization 2.0 era based on thebusiness model of selling discontinued product lines directly to consumers by using anew transportation infrastructure to reach a geographically distributed customer base?

Sears, roebuck, and co

Which of the following is a problem with BYOD?

Security

Big Data primarily deals with ______________ data.

Semi-structured, Structured, Unstructured

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref,what analogy in the real world did he use to describe TCP?

Sending information taped to post cards

What method of Data Mining Analysis relates to identifying a pattern of two events that commonly occur in pairs but at different times (i.e., have an ordered temporal relationship)?

Sequencing

Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements? A. Outsourcing B. Shortage Gaming C. Batch Purchasing D. Price Promotions E. Forecasting/Trend Analysis

Shortage Gaming

Fish bone doesn't

Show cost of fixing a problem

Value proposition

Show how a service fulfills a customers need

In the Jack Welch Video Case, he discussed how to be a customer centric company by implementing what throughout a company?

Six Sigma

Jack welch customer centric company is created by implementing

Six Sigma

What quality control and improvement method includes the steps of "define, measure, analyze, improve and control"? A. CFAR B. SCOR C. Lean Manufacturing D. Six Sigma E. MRP

Six Sigma

A statistical distribution where the median value is NOT the same as the value as the average (or mean) value is considered as being what? A. Asymmetric B. Skewed C. Multi-Dimensional D. Irregular E. Asynchronous

Skewed

What UA decision support system did we discuss in class that helps students evaluate options for their schedule of classes and assist them in selecting a major? A. Smart Planner B. Blackboard C. UAccess D. UAlert E. ThinkTank

Smart Planner

What is an example of something in the Integrated Application layer of the 4 Layer Model?

Smart transport

Sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what A. Defense in Depth B. Social Engineering C. Industrial Sabotage D. Advanced Persistent Threats E. Open Source Hacking

Social Engineering

Sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what?

Social Engineering

The lack of what issue in online learning communities leads to a lack of commitment to a course, distrust and poor engagement in the class by students?

Social presence

LEED refers to the efficiency of?

Buildings

What term described the method of doing business by a which a company sustains itself A. Value proposition B. Business Model C. Revenue Model D. Production Model E. Organizational Model

Business Model

What term describes the method of doing business by which a company sustains itself?

Business Model

What project management activity occurs concurrently (at the same time) with the execution stage of a project? A. Planning B. Controlling C. Closing D. Developing E. Initiating

Controlling

An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: A. Converting tacit knowledge into explicit knowledge B. Converting explicit knowledge into tacit knowledge C. Creating a community of practice D. A time-delayed response E. Dependent demand

Converting tacit knowledge into explicit knowledge

Technologies such as Blackboard, Desire-to-Learn (D2L), Moodle, and Sakai represent what category of E-Learning technology?

Course Management Systems

Which category of learner-instructor interaction focuses on course navigation and administrative requirements?

Creating structure

Selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect?

Creation, Use and Disposal of a product

In a project plan, the set of tasks that define the minimum amount of time required to complete the project is known as the A. Work-breakdown structure B. Milestone C. Project plan D. Work product E. Critical Path

Critical path

Process of solving problems and connecting people that otherwise would not be connected

Crowdsourcing

What common approach resulted in the development of the marine chronometer, the Oxford English dictionary, and most recently Wikipeodia?

Crowdsourcing

What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?

Crowdsourcing

What other approach used incentives to motivate people to share their influence and intellectual property?

Crowdsourcing

What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products?

Crowdsourcing

What technique has been used by companies such as Starbucks and Netflix used to engagelarge numbers of non-employees to innovate, manage, design and market new products?

Crowdsourcing

What technique has been used by companies such as Starbucks, Netflix, and the restaurant Elements discussed in one of the case studies to engage large numbers of community members to innovate, manage, design and market new products and business concepts A. Six Sigma B. Capacity planning C. Click-stream analysis D. Executive dashboards E. Crowdsourcing

Crowdsourcing

In the "Thoughtful Design" video case, what dimension of HCI design did Don Norman described as it related to the example using a salt and pepper shaker A. Visibility B. Crucial distinction C. Causality D. Consistency E. Metaphors

Crucial distinction

In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales?

Customers organized into status level and market class

In the real-time data mining video case, why were some of the responses entered rejected by the data mining software and even described as being "weird" by the narrator? a) Values were impossible large for the field b) Pairs of values (e.g. education and age) were seen as uncommon c) Expected data fields were left blank or unanswered d) Both A & B e) A,B and C are correct

D) A and B

Which of the following is true about folksonomies, taxonomies, tags and hash tags (such as would be used by Twitter users when posting a comment)? a) Tags are words selected by users to describe a user's view of the concepts in a posting b) Hash tags are terms used to create groupings of unstructured user postings c) Users are allowed to define and select the categories used for classification in a taxonomy d) Both a & b e) All (a,b and c)

D) A and B

Which of the following types of information systems were used by the World Bank to makes its operations more effective A. Enterprise resource planning B. Knowledge management C. Social Networking D. Only A & B E. ALL (A, B, and C)

D. Only A & B

What type of data analysis uses data projections to transform the information in an OLAP (Online Analytical Processing) data cube? A. Residual risk assessment B. Business continuity plan C. Data abstraction D. Decision tree E. Exception report

Data Abstraction

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)?

Data cube

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? A. Neural network B. Data cube C. Click stream D. Executive dashboard E. Decision support system

Data cube

__________________________ is an approach to managing information across an entire organization.

Data governance

___________ support local control, whereas ____________ support central control.

Data marts; data warehouses

Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discusses in relation to what topic? A. Telemedicine B. Data mining C. Crowdsourcing D. Click-stream analysis E. Project Management

Data mining

What type of data mining presents information graphically so that users are able to identify patterns in the underlying data? A. Cross-functional diagrams B. Mashups C. Telepresence D. Visualization E. Data visualization

Data visualization

In the case study from the textbook, we learned that airlines are better able to analyze their customer data from their legacy systems through the use of what data-mining tool? A. Mashups B. Cross-functional diagrams C. Telepresence D. Visualization E. Data-warehousing

Data-warehousing

In the VAN (Voter Activation Network) case study, if you were supporting a Democratic candidate, which group of voters could be most efficiently reached using only a get-out-the-vote (GOTV) activity?

Democratic voters who sometimes vote

Building on its initial success of the Voter Activation Network, the Democratic National Committee moved beyond simply classing voters by whether they are likely to cast a vote and their party affiliation to also include what additional aspect of Web2.0?

Democratic voters who sometimes vote, and support Democratic candidates

Validation of the model occurs in the _______ phase of the IDC.

Design

A business model would be formulated during what phase of the decision support process to help search for alternatives? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase

Design Phase

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? A. Choice Phase B. Design Phase C. Functional Phase D. Intelligence Phase E. Operational Phase

Design Phase

in the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process?

Design Phase

A business intelligence tool that uses abstractions such as color and graphical images like instrumental gauges to allow executives to grasp business situations quickly is known as a A. Expert system B. Planning horizon C. Digital dashboard D. Geographic information system E. Neural network

Digital dashboard

In the Eastern Mountain Sports case, what decision support tool was used to allow decision makers to access a unified, high-level view of key performance indicators? A. Project management system B. Sales force automation system C. Digital Dashboard D. Group decision support system E. Vendor managed inventory system

Digital dashboard

Removing the middle man and selling directly to customers

Disintermediation

When major airlines (American, Delta, United, etc.) bypass travel agents and directly market tickets to customers from the airline's corporate website, this is an example of using what type of business sales strategy?

Disintermediation

Which of the following is an informational role?

Disseminator

In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define?

Domain

What is the term used to described the process of assessing the supporting data for a KPI or for accessing the detailed scheduling information for a milestone on a PERT chart? A. Drill down B. Substitution C. Exception processing D. Value chain E. Work Breakdown structure

Drill down

Someone who violates computer or Internet security maliciously or for illegal personal gain is known as a(n) _______.

black hat hacker

to create or identify a new process

brainstorm

In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?

changing the time the lights were turned on

Once new software has been selected, implementation will include all of these tasks EXCEPT _________.

consulting with stakeholders to establish future needs

___ determines whether the expected benefits associated with a project outweigh the expected costs sufficiently to make the project financially attractive

economic feasibility

Parallel start up involves running a complete new system for one group of users while the rest of the users still run an old system

false

unit testing is often done by independent testers who are not involved in developing program code

false

when an organization buys off-the-shelf software package, it will assign the package implementation task to the vendor

false

VPN are not

faster then normal internet

flattening the world

globalization

A hacktivist is someone who _______.

hacks computers or Web sites in an attempt to promote a political ideology

Telepresence systems seamlessly integrate _____ and _____.

contextual awareness; content management

The task of brainstormingin a group decision support system is similar to what step in the knowledge management cycle?

create

___ requires unbiased and careful questioning of whether system elements are related in the most effective ways, considering new or different relationships among system elements, and possibly introducing new elements into the system

critical analysis

An advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what?

crowdsourcing

What common approach resulted in the development of the marine chronometer, the Oxford English dictionary, and most recently Wikipeodia?

crowdsourcing

What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?

crowdsourcing

The process of switching from an old information system to a replacement system is called _____.

cutover

Your username (UANetID) is your claim of identify to a computer system. When the computer system verifies your identify by requiring you to enter a password is an example of what type of authentication?

Something a user knows

Data warehouses store _________ data, used primarily by _______ companies.

historical; large

You had used an online service to apply for a credit card. As part of the process, you submitted your personal information such as SSN, date of birth, employer information, etc. Soon after you started receiving bills for items you did not purchase. You have become a victim of ________.

identity theft

The goal of OLPC's experiment with solar-powered tablets in Ethiopia was to ____.

improve literacy in children

What normative theory of ethics focuses on the belief that managers' actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who are impacted by the action and financial results of the firm A. Stockholder B. Stakeholder C. Social Contract D. Organizational E. Loyalty

Stakeholder

Includes project sponsors, managers, and opponents

Stakeholders

Referring to data, what is drilling down? A. Starting with broad information then looking at specific parts B. Using specifically tailored data or a relational database C. Using data organized into tables D. Exploiting data warehouses E. Loading information into a data warehouse from a transactional system

Starting with broad information then looking at specific parts

Considering the business decisions that are made by the leadership team of an organization, members of senior management are most commonly responsible for what type of decision A. Validated decisions B. Strategic decisions C. Operational decisions D. Tactical decisions E. Technical decisions

Strategic decisions

What type of problem has an optimal solution can be reached through single set of steps based on an algorithm?

Structured

What type of problem has an optimal solution that can be reached through single set of steps typically expressed as an algorithm A. Operational B. Strategic C. Management D. Structured E. Unstructured

Structured

When analyzing data using Online Analytical Processing (OLAP)Multidimensional Analysis, the value of an item created by a projection would be the same as what Excel function?

Sum

When analyzing a set of click-stream data, what term is used describe the percentage of rows containing an item relative to the total number of rows?

Support

In the VAN (Voter Activation Network) Relationship-Based Political Organizing video case study, the VAN able to identify the relationships of possible supporters using data from what source?

Supporter's Facebook contacts

In a cross functional diagram, what element of the CFD organized the activities into separate visual categories in order to illustrate the actor's distinct functional responsibilities? A. Dynamic connector B. Terminator (oval) C. Swimlane D. Decision (diamond) E. Task (Rectangle

Swimlane

Subjective knowledge that is based on an individual's experiences is known as:

Tacit knowledge

Subjective knowledge that is based an individual's experiences is known as what?

Tactic knowledge

Simple one word descriptions used to create folksonomies are known as A. Relationships B. Tags C. Metadata D. Signals E. Links

Tags

Which of the following statements describe how folksonomy-based information structures use tags and hash tags to organize information, such as linking postings by Twitter users?

Tags describe a user's view of the concepts in a posting. Twitter hash tags organize user posted into related groupings

In a cross functional, the rectangle symbol represents what action? A. Terminator B. Connector C. Decision D. Task E. If statement

Task

"According to Phil Darg, the largest category of online students that are primarily motivated by due dates and major assignments is known as:"

Taskers

How does telemedicine make the delivery of medical care more efficient

Telemedicine reduced need for patients to travel to physicians' offices

How does telemedicine improve the delivery of medical care in rural communities?

Telemedicine reduces the need for patients to travel to physician's offices

What collaboration tool was discussed in class that enhances the participant's contextual awareness by sharing non-verbal information during meetings? A. Teleportation B. Twitter C. Crowdsourcing D. Telepresence E. Six Sigma

Telepresence

What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?

Telepresence

Which of the following tasks would not be a step in the SCOR (supply chain operations reference) model? a. Make b. Source c. Deliver d. Plan e. Test

Test

When displaying a webpage, such as http://www.u.arizona.edu/~wilbur , what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website?

The "public_html" directory

An advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what?

The Long Tail

Which of the following concepts, connecting identity, metadata, and relationships, was discussed as being most closely associated with the emerging field of mobile commerce A. The Metaweb B. The Sematic Web C. Syndication D. Web services E. The Taxonomy Web

The Sematic Web

The term "Efficiency" is a metric used to define A. Worker productivity required to achieve a goal B. The relationship between resources expended and benefits gained in achieving a goal C. The total time required to complete a task D. The cost of completing a task relative to the cost of good used to produce the product E. The percentage of goal that is achieved within the scheduled project plan

The relationship between resources expended and benefits gained in achieving a goal

The indentation used on an indented Bill of Materials (BOM) is used to describe A. The relative cost of the items B. The relative importance of the items C. The relationships of items within the BOM D. The lead time required to purchase the item E. The data when the item was added to the BOM

The relationships of items within the BOM

As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur?

The signal strength is lost due to attenuation

As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur?

The signal strength is lost due to attenuation

With respect to a product's design, who forms (determines) the "mental model" of a system's user interface?

The users of the product

with respect to a product's design, who forms (determines) the "mental model" of a design's system user interface? A. The users of the product B. The designers of the product C. The company's senior management D. The writers of the product's instructional manual E. The government regulators overseeing the industry

The users of the product

When evaluating a vendor's "on- time delivery" performance using the SCOR (Supply Chain Operations Reference) model, what are we assessing about the vendor?

The vendor's effectiveness

What common function do "HTTP", "TCP" and "IP" share?

They all define internet-based protocols

Which of the following statements is true about a strategic business decision?

They are generally made by senior business managers

What is considered to be the center of the Internet structure?

Tier 1 ISP

What connection effects your internet speed the most?

Tier 3 local

In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?

Time

In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?

Time

In a vertical cross-functional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items?

Timing

Which of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data?

Transmission Layer

____________ is the short-, medium-, and long-term trends of metrics, which is projected using forecasting methods.

Trend analysis

The __________________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human.

Turing

which of the following statements is true of user acceptance testing?

UAT must be completed successfully before newly developed software can be rolled out to the market

What free service delivers emergency information to registered UA students, faculty and staff -as well as their friends and family-via their cell phones, mobile devices and/or email accounts during a campus emergency?

UAler

Activities such as approving a loan application, contract negotiation, recruiting for a new position, and developing new technology can all be described as what type of decision? A. Independent B. Unstructured C. Fuzzy D. Structured E. Independent

Unstructured

__________________ problems are fuzzy and complex.

Unstructured

Universal or assessable design should be viewed as a subset of what larger design issue A. Affordances B. Usability C. Constraints D. Metaphors E. Distinctions

Usability

In the video case, "Get Shorty", COPLINK assisted the law enforcement officers in solving the crime by allowing the officers to:

Use partial information about several factors to narrow the list of possible suspects

If your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser such as Firefox or Safari, what other technique is commonly used?

VPN

If your laptop runs an application that needs to securely talk to a server, but isn't executed within a browser, such as Firef ox or Safari, what other technique is commonly used?

VPN

The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)?

Value Generation

The benefits of using RFID from what category (driver) include offering new services, new and enhanced product features, and improved customer relationship management (CRM)?

Value Generation

What term is used to describe how a product or service offered by a business fulfills the needs of its customers?

Value proposition

What is the term used to described when a retailer allows a supplier to manage the entire inventory process for a group of products? A. Just-in-time inventory management B. Vendor-managed inventory C. Vertical integration D. Executive dashboard E. Sales Force Automation

Vendor-managed inventory

Businesses like to use Virtual Private Networks for every reason except?

Virtual networks are faster than ordinary internet connections

Businesses like to use Virtual Private Networks for every reason except?

Virtual networks are not faster then normal ones

Similar to trends in computing hardware, what is the trend for wireless network hardware?

Virtualization and merging with the cloud

What technique does the CyberWell system use to help Halliburton's employees design, test, and integrate system before physically installing oil wells in the field? A. Virtual Private Network B. Visualization C. Sensitivity analysis D. Goal seeking E. Digital dashboard

Visualization

According to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner?

VoIP and web conferencing

As shown in Table 14-2, the MPS (Master Production Schedule) releases products in weeks, 4, 7, and 10. Assume the FOQ (fixed order quantity) used by the MPS system was changed from 100 to 150 units. based on this new FOQ quantity, during what week would the second MPS quantity now need to be scheduled?

Week 9

Steven Clift has practical online steps for government to support democracy. What was the suggested open standard data format to "Provide access to raw data from decision-making information systems."?

XML

Phil has been working on a new version of his company's best-selling sales management software and now he'd like to ask several co-workers and a handful of the existing version's top users to perform an acceptance test. Phil is preparing for _________.

alpha testing

Signals used to send messages can be _______ or digital.

analog

you work for a company that is growing. originally, all the users in all departments had access to all of the data in the database. it is considered a security risk. what is an appropriate action to reduce the risk?

assign roles and privileges to users so that only job-relevant data is accessible to the user

Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?

data inconsistency

Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic?

data mining

in the context of data-flow diagrams, the ___ includes arrows that show the direction of data movement

data-flow line

knowledge

decision

which of the following security incidents is least costly to fix

defacing of web pages

AI is NOT concerned with _______________.

recreating the thought processes of humans via machines

which of the following is not a popular vendor of firewall software

red hat

telemedicine

reduces the need for patients to visit doctors office

After the software is implemented, some modification is done on the software during maintenance. Suppose the customer data analysis software used by ABC Bank was significantly changed, but no new features were added. This type of maintenance is called a _______.

release

Internet enabled globalization

removes geography as a barrier to relationship

Assume your organization is experiencing an intruder attack. You have an intrusion detection system (IDS) set up. Which of the following events occurs first?

the network router sends traffic to the firewall as well to the IDS

In a vertical cross-functional business process diagram, the orderof items in one column (from top to bottom) shows what relationship among these items?

time

An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of

turning tactic knowledge into explicit knowledge

when an organization makes a decision to buy a package, which type of testing is not performed by the organization

unit testing

which type of testing determines whether the system meets its intended business needs

user acceptance testing

The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic?

variety

on the back of a credit card the three digit number above the signature panel is used to ___

verify that the card is legitimate and not a stolen card number

a new ___ is a major program change, typically encompassing many new features

version

The goals of _____ are to determine the work load at which systems performance begins to degrade and to identify and eliminate any issues that prevent the system from reaching its required system-level performance.

volume testing

you are part of a testing team at a software business. your job is to see how many concurrent users the system can host and how many database transactions the system can handle without a noticeable drop in performance. you are doing ___ testing

volume testing

organizations elect to build proprietary systems because

organization's information requirements are unique

capture- identify new value

organize

These days, the biggest threats to IT security are from ________.

organized groups that have ample resources, including money and sophisticated tools, to support their efforts

you are part of the team to implement new software at XYZ Inc. The employees at XYZ Inc. trust the results of the old software program, but are cautious about accepting the outcomes of the proposed new software programs. whats software implementation strategy would you recommend in this situation?

parallel start-up

___ involves running a complete new system for one group of users rather than all users

pilot start-up

refine- create an actionable context

prioritize

Palantir is NOT primarily used for ____________.

privacy protection

Cyber risk consist of people, ..., leadership, and managment

processes

Selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what?

$7.00

In the video case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation?

Ability to find other people for carpooling

All of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what?

Actor

Single column of a cross functional diagram share the same

Actor

Why does wifi get weaker the farther away you go

Because of attenuation

Which of the following is FALSE?

Big Data is valuable because it is structured.

The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle? A. Disseminate B. Capture C. Publish D. Refine E. Store

Capture

Which of the following is a type of societal/political/legal pressure?

Carbon management

What type of data mining recommends an approach to solve a problem by identifying a similar problem that has a known and effective solution? A. Neural Networks B. Case-based Reasoning C. Rule Induction D. Data Visualization E. Nearest-neighbor Techniques

Case-based reasoning

What company used statistical analysis software to analyze its database to find patterns that predict the future actions of its customer? A. Memorial Sloan-Kettering Cancer Center B. Center Parcs Europe C. Norfolk Southern Railroad D. COPLink E. GroupSystems ThinkTank

Center Parcs Europe

The "Porter's Forces" model deals with what aspect of globalized business?

Competition

In a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term?

Constraint

Information ______________ utilize information created by others.

Consumers

Occurs in parallel with the project's "execution" phase

Control

Thomas freeman

Countrys, companies, individuals

Language and values are aspects related to what type of Globalization? A. Economic B. Cultural C. Historical D. Political E. Envrionmental

Cultural

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? A. Ad hoc B. Batch C. Drill-down D. Exception E. Annual

D. Exception

Intelligence, Design, and Choice

Decision Phase

Requiring students to use a combination of a numeric passcode and their CatCard to enter a locked door on a UA dorm is an example of approach for security control?

Defense in depth

When the DNC was targeting voters using their data-driven approach, which of these voting groups were the most appropriate to target? (This question is from the online lecture)

Democratic and swing voters who sometimes vote

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics?

Exception

___________ are the most widely applied and commercially successful intelligent systems.

Expert systems

Contains all three elements of the "Tripe Constraint"

Gantt Chart

What is NOT a benefit of telemedicine?

It requires traveling so doctors can see their patients in person

Business metrics that describe the performance of critical business activities are known as

Key performance indicators

An ubiquitous learner is someone who:

Learns in everyday life

What is the purpose of a PERT chart?

Schedule and organize tasks

In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?

Scope

Tacit, or "sticky" knowledge, is based on information that is

Subjective and Cognitive

Root cause graph on Abraham Lincoln statue found?

The time in which the lights came on needed to be changed

HTTP TCP IP all define?

They all define internet-based protocols

Time, Resources, Scope

Triple Constraints

What term is used to describe how a product or service offered by a business fulfills the needs of its customers?

Value Proposition

which of the following subject areas does the USA patriot act cover

cyberterrorism

Porter forces model

deals with compeition

evolution

is when something evolves slowly

What short-range wireless technology is commonly to connect smartphones with hands-free headsets for telephone calls and listening to music?

Bluetooth

Harald Blaatand, who was the King of Demark from 940-981, is associated with what wireless technology?

Bluetooth Technology

In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?

Changing the time the lights illuminating the monument were turned on

In the root cause video case, the marble of national monument was wearing prematurely. What was the change identified by the in-depth root cause analysis of the problem?

Changing the time the lights illuminating the monument were turned on

Tracking the sequence or order of individual web pages (e.g. news, weather, sports, etc.) visited by a customer on a website allows businesses to perform what type of data analysis? A. Click stream B. Financial C. Drill down D. Transactional E. Demographic

Click stream

Identifying patterns in data based on common temporal (time) or spatial (geographic) traits is based on what type of data mining analysis? A. Sequencing B. Clustering C. Association D. Forecasting E. Classification

Clustering

What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity?

Clustering

Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab?

Community of practice

Which of the following management concepts includes an organizational culture focuses on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? A. Community of practice B. Best practices community C. Knowledge Management Cycle D. Intellectual capital community E. Click-stream analysis

Community of practice

As discussed in the reading on business modeling, a spiderweb (or radar) diagram would commonly by used for which of the following tasks? A. Understanding a revenue potential of a customer B. Comparing the relative strengths of multiple strengths of a leader C. Identifying the root cause of a challenging problem D. Rapidly testing business model designs E. Generating ideas for new product innovation

Comparing the relative strengths of multiple strengths of a leader

Which of the project management documents includes all three of the triple constraints that are in the Scope Triangle?

Gantt Chart

Which project management document provides a view of all 3 of the triple constraints for a project manager? A. Timeline B. Pert Chart C. Gantt Chart D. Variance Report E. Work breakdown structure

Gantt Chart

Satellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit?

Geosynchronous orbit

The author Thomas Friedman is most closely associated with which of the following topics that have been discussed in class? A. Toyota SMED B. Globalization C. Social Engineering D. Visualization E. Security

Globalization

_____________ is use to plan and control Business Intelligence activities.

Governance

In the Online Democracy model, the "Voter Activation Network" uses voter registration rolls to categorize voters as always/sometimes/never voting by using information obtained from:

Government records

Allowing individuals to file tax returns, renew driver's licenses, and obtain various permits online is an example of what type of eGovernment?

Government-to-citizen (G2C)

What technology was developed toaddress problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others?

Group Decision support systems

What is NOT an advantage of digital transmission?

Harder to encrypt

The SMED (single minute exchange of die) technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what?

Have a more agile manufacturing process

With respect to a business model, the value proposition describes what

How the business' products or services fulfill the needs of a customer

In the McGinn model of design, the most common category of design elements would be related to what factor in the McGinn model? A. Context B. Human Sensory C. Culture D. Group E. Individual

Human Sensory

If your sales team shows a customer's name is "Johnny Smith" but your shipping department says it is "John A. Smith", this is a data __________ issue.

Inconsistency

Digitization, network, connectivness

Increase pace of change

In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through action that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by:

Individuals

Rivalry between the same companies selling the same product.

Industry Rivalry

What dimension of Porter's Forces focuses on the decision that a buyer makes when choosing among direct, existing competitors when all of the competitors offer the same identical name-brand product (e.g., an iPhone 6)?

Industry Rivalry

Business metrics that describe the performance of critical business activities are known as A. Decision trees B. Key performance indicators C. Residual risk assessments D. Business intelligence analyses E. Business continuity plans

Key performance indicators

Intellectual capital is also called __________.

Knowledge

The terms "contextual", "relevant", "actionable", "understanding" are commonly related to what term A. Information B. Knowledge C. Repository D. Alignment E. Relationship

Knowledge

The terms "contextual," "relevant," and "actionable" are commonly related to what term?

Knowledge

COPLINK, developed at the University of Arizona in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based?

Knowledge management

The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process A. Operational CRM B. Transaction processing system C. Knowledge management cycle D. Economic globalization E. Just-in-time Inventory Management

Knowledge management cycle

The term used to described the time required to replenish an item in inventory is its: A. Economic Order Quantity B. Lead Time C. Fixed Order Quantity D. Lot Size E. Net requirements

Lead time

Which of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system?

Line-of-sight

Which of the following does a Fishbone Diagram typically notinform you about a problem?

The cost of correcting a problem

Which of the following does a Fishbone Diagram typical NOT inform you about a problem?

The cost of correcting a problem with a process

Which of the following does a Fishbone Diagram typically not inform you about a problem?

The cost of correcting a problem with a process

Applications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what?

The location of the requester

Applications such as "find a friend" (FourSquare, driving directions (Smartrek), roadside assistance (OnStar) and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what

The location of the requester

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets?

The message might get lost and not delivered

In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cerf, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets?

The message might get lost and not delivered.

Although globalization has been underway for many centuries, digitization, networking, and connectiveness have dramatically increased what?

The pace of Change

Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project?

The project milestones and the order they are scheduled to be completed

Developed by the US Navy, a PERT(Program evaluation Review Technique) chart would help a project manager understand what aspect of a project A. The project milestones and the order they are scheduled to be completed B. Whether the major project milestones are being completed on budget C. Individual work assignments for persons assigned to the prokect D. Whether project tasks have been organized in the most efficient order E. The quantity of the work performed during each major project milestone

The project milestones and the order they are scheduled to be completed

What is an example of a social trend in e-learning?

You're expected to be connected to others in the online space

Your business has a web server that has suddenly become unresponsive. When you study the server's logs there are a huge number of requests from what appear to be legitimate computers. The problem is likely because of _____.

a denial-of-service attack

there has been a data breach at your business and the business has lost some customer data. it has led to angry customers who have filed charges. what is a recommended course of action to prepare for future events

activate the forensics analysis team and prepare documentation

Your new software project manager is OK with requirements that are not fully specified up front. He recommends a team-based approach to development. He is very likely to be a proponent of the _______ approach to software development.

agile

___ is an iterative system development process that develops a system in "sprint" increments lasting from two weeks to two months

agile development

micheal porter discussed as being sexy but low margin/profit

airline industry

the US-CERT incident reporting system is used to ___

alert the Department of Homeland Security about information security incidents

A company's risk assessment process can include numerous threats to the computers and networks. Which of the following can be considered an adverse event?

all of the above

With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity?

entity class

in the context of data-flow diagrams, an ___ shows either the source or destination of the data

entity symbol

the second phase of an Advanced Persistent Threat attack is ___

incursion

Data ___________ means all applications are able to access the same data, which is ___________ by databases.

independence; maximized

in a denial-of-service attack, the perpetrator ___

instructs the zombie computers to send simple access requests to target computers

The three security challenges of wireless communication are confidentiality, accessibility, and _____.

integrity

Wifi, bluetooth, microwaves can?

interfere with each other

Adding the middle man selling through

intermediation

which of the following is the correct description of a firewall

it is a software and hardware combination that limits the incoming and outgoing internet traffic

In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess?

it is actionable

Tara and Zach are leading a systems development project and they want the investigation phase to go smoothly and quickly. They decide to use _____ because it will also help with the analysis and design phases.

joint application development

The sequence of activities performed by users of GroupSystems' ThinkTank product directly parallel the steps in what other business process?

knowledge management system

you have been hired as the new information security consultant at XYZ Inc. Which of these employee behaviors would be a top security concern

leaving laptop computers unattended in public spaces

a scrum team usually consists of ___

less than a dozen people

This harmful malware is triggered by a specific event, such as Friday the 13th.

logic bomb

a botnet is a ___

network of computers that send out access requests to servers repeatedly

The smartrek app did not

offer carpooling options

Once a _____ is installed, the attacker can gain full access to the computer.

rootkit

Laura is carefully estimating the time required for each phase of a proposed system development project to see if her company can meet the client's desired time for completion. Laura is checking on ___________.

schedule feasibility

a ___ is a description of the logical and physical structure of data and the relationships among the data for each user

schema

Order from top to bottom, in a cross functional diagram

shows timing

the purpose of advanced persistent threat usually is to

steal data

R&D tasks are ________________.

strategic and unstructured

which of the following is a vendor of popular anti-virus software

symantic

___ is the process of analyzing systems to make sure they are operating as intended

system review

___ involves testing the complete, integrated system to validate that an information system meets all specified requirements

system testing

___ creates a complete set of technical specifications that can be used to construct an information system

systems design

___ involves using a new or modified system under all kinds of operating conditions

systems operation

___ explains the purpose of every major piece of computer code and also identifies and describes key variables

technical documentation

What collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?

telepresence

revoultion

when it jumps quickly

which of the following shortcomings may be revealed during an IT audit?

whether only a limited number of people have access to critical data or not

You wish to use your personal laptop computer at work. However, the IT department folks are unwilling to allow you. The likely reason is ______.

your non-work related use of the laptop could increase vulnerability


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