MIS 111 Exam 3 PAR Quiz Answers

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________ is an unauthorized access point into a wireless network.

A rogue access point

________ refers to efforts by unauthorized users to access data that are traveling over wireless networks.

Eavesdropping

According to IT's About Business 6.1, ________ is the world's most isolated country when it comes to telecommunications access.

Eritrea

________ offer limited accessibility to the ________ of participating companies.

Extranets; intranets

Which of the project management documents includes all three of the triple constraints that are in the Scope Triangle?

Gantt Chart

The ________ functions as a transport mechanism; the ________ is an application.

Internet; World Wide Web

According to IT's About Business 6.2, Google Fiber was first deployed in ________.

Kansas City

Ethernet is a technology associated with ________s.

LAN

Wi-Fi is a ______________.

LAN

Which of the following is the technology that enables most mobile wallet applications?

NFC

________s allow devices to physically connect to the LAN's communication's medium.

NIC

________ is an analytical CRM technology.

OLAP

________ is a broadcast medium.

Radio

________ transmission systems have signals that pass through walls but they are susceptible to snooping unless encrypted.

Radio

According to IT's About Business 9.3, ________ is writing repurposed for a mobile society in which readers' attention is fleeting.

Serialized fiction

Which of the following is used to conduct market research?

Social intelligence

According to IT's About Business 9.4, many GM owners used ________ to share tips and put pressure on GM to provide better customer service.

Twitter

Which of the following is a short-range wireless network?

UWB

________ is a high-bandwidth wireless technology with transmission speeds in excess of 100 Mbps. It is a ______-range wireless network technology.

UWB; short

________ is a medium-range wireless network.

Wi-Fi

Many experts believe ________ is the solution to the challenge of making money from social networking sites and social commerce sites.

advertising

It is really important that your customers are able to contact you anytime, anywhere, from any device. This suggests you should implement a(n) ________ CRM system.

mobile

According to IT's About Business 11.3, Sentient Technologies' bot __________.

provides a list of recommendations and enables customers to have a real-time dialogue with the bot

An advantage of a radio transmission system is ____________.

signals pass through walls

Your school's main campus network is a ___________.

LAN

________ advertising is a sales pitch that fits into the flow of information being shown.

Native

________________ enables secure communication over the Internet using VPNs.

None of these options

________ is a customer-facing CRM application.

SFA

What is the importance of the triple constraints / the Scope Triangle?

Any changes to one constraint will likely affect another constraint

An example of a(n) ________________ protocol is SMTP.

Application

Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of _________.

CRM

________ modem services share bandwidth among subscribers in a locality, so speeds can decrease significantly when large numbers of neighbors access the Internet at the same time.

Cable

What term did Don Norman define as story that puts the operation of the system into context, weaving together all of the essential components, providing a framework, a context, and reasons for understanding?

Conceptual model

________ is the marketing of additional related products to customers based on a previous purchase.

Cross-selling

According to IT's About Business 9.4, GM used ________ to promote jobs and feature new cars.

Facebook

________ is a cable medium.

Fiber-optic

___________ was implemented to address smartphones, since they are basically hand-held computers.

IPv6

A(n) ________ is a company that provides Internet connections for a fee.

ISP

________ CRM systems are purchased from a vendor and then installed on site.

On-premise

Which of the following is NOT a basic function of TCP/IP?

Responsible for disassembling, delivering, and reassembling data during transmission

What is the purpose of a PERT chart?

Schedule and organize tasks

In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?

Scope

Which of the following is an example of using LinkedIn for market research?

Solicit advice regarding a topic or issue by going to specific groups.

_______ is the protocol of the Internet.

TCP/IP

Which of the following is an example of using Twitter for market research?

Take advantage of the tools that enable you to find people in the industries in which they operate.

Which of the following is an example of using Facebook for market research?

Test-market your messages, giving people 2-3 options and asking fans which one they prefer and why.

From Don Norman's perspective, what fatal flaw does the BMW iDrive (which he described as a well thought out, very logical, and sensible device) have with respect its human interface?

The iDrive destroyed spatiality

Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project?

The project milestones and the order they are scheduled to be completed

Which of these is NOT enumerated as a Motivation to Create Accessible Web Content?

To improve the reliability of technical functionality (technology centered motivations)

The Internet is a ______________.

WAN

Social computing increases _________.

buyer power

A ________ system tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.

contact management

You purchase the raw metal, glass, and leather to manufacture your new car from various suppliers. You are conducting business ________.

upstream

LTE is ________ cellular technology.

4G

________________ is access to the internet through your TV connection.

Cable modem

________ is the number of shares of the company's stock outstanding multiplied by the price per share of the stock.

Market capitalization

________ are exchange points for Internet traffic.

NAPs

What is an affordance?

Physical property of an object that shows functionality

The Internet backbone is a ________ network.

fiber-optic

The web __________ the same thing as the internet.

is not

In the ________ component of SCM, supply chain managers schedule the activities necessary for production, testing, packaging, and preparation for delivery.

make

________ consists of 32 bits and is the most commonly used IP addressing scheme.

IPv4

According to IT's About Business 8.3, under Belgian law, Bobbejaanland Family Park is considered a(n) ________ because

ISP; it offers free Wi-Fi to patrons

The four guiding principles of accessibility (perceivable, operable, understandable, and robust) are included in what document?

Web Content Accessibility Guide, Version 2.0

Amazon uses a _________-end CRM system because it ________.

low; recommends products to returning customers


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