MIS 350 Module 9 Use It

Team member 2: I understand it's our company buying theirs. Does that mean all the important decisions will be made by people here at our location? How does that work? You: Essentially what we're working out here is a globalization strategy where we have to determine what kind of balance we want along two dimensions: control, where decision-making is centralized here at headquarters, and __________ , where there's more flexibility for decision-making responsibilities to be spread throughout our combined workforce.

Coordination

Caitlin's team is migrating her company's HR functions to the cloud, and she's working on developing an integrated employee database that will cover employees at all of her company's various branches. However, her team has run into a few snags due to the fact her company maintains operational facilities in five different countries, which means her employee database includes information about citizens in all of those countries. __________ among the various countries requires that she thoroughly research laws and policies on data privacy for employee information in each geopolitical area.

Diverse Regulatory Practices

Caitlin is also troubleshooting issues surrounding __________ where some countries use different currencies, email formats, and postal codes.

Lack of Standardization

Marketing director: What kinds of changes do you think we'll need to make so the app will be well received in other countries? You: Well, there are some obvious factors to consider: currency variations and __________ However, some of the more subtle variations will affect interface design, possible bandwidth limitations, and the overall feel of the user experience.

Language Diversity

Marketing director: I didn't realize different countries had different versions of the same mobile app. That thought just never occurred to me. You: Yes, we do this ___________ process with Web sites, too. It's more than just translating the text to another language. It takes into account the entire cultural context of a particular market and customizing the content to maximize the app's or Web site's appeal within that market.

Localization

Team member 3: I was thinking about how different our cultures are and even our laws. How is that going to affect this acquisition process, especially on a technical level? You: That's a good point. Because of __________ limitations, we can't just take a copy of our existing systems and plop them into the other facility. We've got to think about privacy protection and data security. Also, they might have different electrical standards, or our vendors might not support some of our software in another country.

TDF

The functions of a GIS can be classified according to the different kinds of managerial support each provides. Identify which type of support is represented in each scenario.

Tactical Support: Matt researches options for a new billing system that will natively support various currencies Operational Support: Claire sets up a backup copy of her department's customer database and configures an automatic fallover in case something happens to the active database. Strategic Support: Laura examines data analytics results for one of her company's subsidiaries and discovers they're not converting nearly as many free trials of free software to paid subscribers as similarly sized subsidiaries in other countries

Organizations that do business across national borders can be loosely categorized according to how centralized management is among the various subsidiaries, which affects the architecture of their information systems. Identify the type of organizational structure that would most likely use the IS described in each scenario.

Transnational: Rachele works to blend the product catalog for her employer... Multinational: A web site development agency approaches Jared's company... Global: Val trains her coworkers on a new point-of-sale system being implemented by the home office... International: Lief transfers employee records for a sales rep who is transferring from another of their parent company's subsidiaries...

Your textile manufacturing company is in the process of acquiring a small company in another country that has served as a reliable supplier for years. The acquisition process requires that company information be integrated from both organizations into a global information system. As this is the first foray into international business for your company, the process is moving along slowly and carefully. You're in a meeting with the transition team to hash out some of the initial details. Team member 1: I've never really been part of an acquisition before. I guess the "higher-ups" have met the folks over at the other company, but how will the rest of us get to know our counterparts? I guess we'll be doing a lot of traveling? You: These days there are much more efficient options for developing these relationships and encouraging regular communication. I've already researched some __________ software that will give us some face time with employees at our new facility.

Video Conferencing

You work at the headquarters of an international restaurant chain. The launch of your mobile ordering app has been well received in your home country, increasing sales and customer satisfaction while decreasing order wait time and operating expenses. Your team is now ready to expand the mobile app into a handful of international markets. However, you first need to strategize what kinds of adjustments and adaptations will be needed to help ensure the app's success in these various cultural environments. Marketing director: Frankly, I'm a little surprised at the success we've seen with this app here at home. But it makes sense to keep building on that momentum. You: Yes, I think today's customers are indigenously comfortable with Internet-based technologies, and __________ is a natural extension of that phenomenon. The challenge is to figure out how easily the app can be adapted to markets in other countries.

e-business