MIS 352 Ch 12 quiz
Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?
All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.
Which of the following BI tools or abilities has been driving the movement toward "smart cities"?
Big data analytics
Which of the following statements best describes the business value of improved decision making?
Improved decision making results in a large monetary value for the firm as numerous small daily decisions affecting efficiency, production, costs, and more add up to large annual values.
Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?
Managers prefer using formal information systems.
Which of the following is not one of the Simon's four stages of decision making?
Prediction
Which type of decision is calculating gross pay for hourly workers?
Structured
When there is no well-understood or agreed-on procedure for making a decision, it is said to be:
unstructured
Which type of decision is deciding whether to introduce a new product line?
Unstructured
Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?
completeness
The dimension of ________ describes whether data elements are consistently defined.
consistency
The role of negotiator falls into which of Mintzberg's managerial classifications?
decisional
The ________ phase of decision making involves identifying and exploring various solutions to a problem.
design
All of the following managerial roles can be supported by information systems except:
entrepreneur
Structured decision making is most prevalent at senior organizational levels.
false
The classical model of management describes what managers do when they plan, decide things, and control the work of others.
false
The design phase of decision making consists of discovering, identifying, and understanding the problems occurring in the organization.
false
The third stage in Simon's description of decision making is implementation.
false
The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.
filters
Which of the following companies is not identified in the text as one of the leading producers of business intelligence and analytics products?
Google's search engine is an example of which of the following types of decision?
high velocity
As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are:
information quality, organizational culture, and management filters.
The role of spokesperson falls into which of Mintzberg's managerial classifications?
informational
The dimension of ________ in information quality describes whether the structure of data is consistent.
integrity
When managers represent their company in the outside world and perform symbolic duties, they are acting in their:
interpersonal role
Mintzberg outlined three categories of managerial roles:
interpersonal, informational, and decisional.
Behavioral models of management see managers as being ________ than does the classical model.
more informal
According to Mintzberg, managers in their informational role act as:
nerve centers of the organization.
Which of the following is not one of the five classical functions of managers?
new product creator
Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.
operational
Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?
organizational culture
A drawback to high-velocity, automated decision-making systems is that they are unable to:
respond to new real-world conditions.
The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.
semistructured
Checking store inventory is an example of a(n) ________ decision.
structured
If you can follow a definite procedure to make a business decision, you are making a(n) ________ decision.
structured
A structured decision can be made by following a well-defined set of procedures.
true
A structured decision is repetitive and routine, for which known procedures provide solutions.
true
Experts from a variety of fields have found that managers are poor at assessing risk.
true
Improving hundreds of thousands of routine "small" decisions can add up to a large annual value for a business firm.
true
Middle management face primarily semistructured decisions.
true
The choice phase of Simon's decision-making model includes choosing among solution alternatives.
true
The first stage in Simon's decision-making process model is the intelligence stage.
true
The decision to approve a capital budget is an example of a(n) ________ decision.
unstructured
Which of the following systems support a manager's role as figurehead of an organization?
Telepresence systems
Which of the following statements best describes the term business intelligence?
The infrastructure for collecting, integrating, and analyzing business data
