MIS Chapter 1 Quiz
Which of the following may lead to competitive advantage? 1. New products, services, and business models; 2. Charging less for superior products; 3. Responding to customers in real time
1, 2, and 3
How much did American businesses spend on information systems hardware, software, and telecommunications equipment in 2015?
About $1 trillion
Which of the following is an example of a business using information systems to create a new product?
Apple's creation of the iPod
Which of the following would not be used as an input for an information system?
Digital dashboard
All business processes are formally documented by an organization.
False
Computers and programs are the only things required to produce the information an organization needs.
False
Data is information that has been shaped into a form that is meaningful to human beings.
False
In order to be considered a digital firm, all of the firm's significant business relationships and core business processes must be digitally enabled.
False
Middle managers make long-range strategic decisions about the firm's products and services.
False
There are four major business functions: human resources; manufacturing and production; finance and accounting; and information technology.
False
Maintaining the organization's financial records is a central purpose of which main business function?
Finance and accounting
Which main business function is responsible for maintaining employee records?
Human resources
Which of the following is not one of the six strategic business objectives of information systems?
Improved employee morale
Which of the following statements best describes organizational culture?
It is a fundamental set of assumptions, values, and ways of doing things that has been accepted by most members of the organization.
Verizon's use of a web-based digital dashboard to provide managers with precise real-time information enabled it to improve which of the following?
Managerial decision making
Which of the following is an example of raw data from an automobile manufacturer?
One Subaru Outback sold July 27, 2016 in Mohegan Lake, New York for $24,000
Walmart exemplifies the power of information systems coupled with state-of-the-art business practices and supportive management to achieve which of the following?
Operational efficiency
To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?
Operational excellence
A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?
Survival
Which of the following is a global network that uses universal standards to connect millions of different networks around the world?
The Internet
Which of the following best describes the primary reason for implementing a new information system, from a business perspective?
The system will create new value for the firm, beyond its costs.
A business model describes how a company produces, delivers, and sells a product or service to create wealth.
True
A firm that invests in a strong IS development team is making an investment in organizational complementary assets.
True
Creative work driven by new knowledge and information is a significant part of management responsibility.
True
Information technology (IT) consists of all hardware and software that a firm needs to use in order to achieve its business objectives.
True
The key elements of an organization are its structure, business processes, politics, culture, and people.
True
UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites is an information systems solution used to achieve customer intimacy.
True
All of the following are new technology-related trends in MIS except:
co-creation of business value
Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's:
information technology (IT) infrastructure
Converting raw data into a more meaningful form is called:
processing.
RFID sensor-generated data on stored food items such as storage location is an example of:
raw input.
The three principal levels within a business organization hierarchy are:
senior management, middle management, and operational management.
In a hierarchical organization, the upper level consists of:
senior management.
Thomas Friedman's description of the world as "flat" refers to:
the flattening of economic and cultural advantages of developed countries.
Output:
transfers processed information to the people who will use it or to the activities for which it will be used.
