MIS FINAL

. Subsystems for the marketing MIS and their outputs help marketing managers and executives to _____. a. accelerate product development b. lower inventory levels and expenses c. develop plans for future products d. make financial data immediately available

A) Accelerate product development or C) Develop plans for future products

As an organization's purchasing systems generate purchase orders and the items ordered are received, information is sent to the _____ system to manage the amounts owed by the organization a. accounts receivable b. accounts payable c. invoicing d. inventory control

Accounts Payable

_____ is a popular and sophisticated software package that can be used to edit photographs and other visual images. a. PowerPoint b. Microsoft Silverlight c. Adobe Photoshop d. Autodesk

Adobe Photoshop

Decision support systems: a. are used for operational, tactical, and strategic decision making. b. are used only when making structured decisions. c. provide reports with fixed and standard formats. d. require user requests for reports developed by systems personnel.

Are used for operational, tactical, and strategic decision making

___ include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that can simulate human intelligence processes, including learning, reasoning, and self-correction. a. Assistive technology systems b. Intelligence agents c. Artificial intelligence systems d. Virtual reality systems

Artificial Intelligence Systems

_____ is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing. a. Assistive technology b. Virtual reality c. Forensics software d. Bioinformatics

Assistive Technology

_____ has the potential to superimpose digital data over real photos so that GPS maps can be combined with real pictures of stores and streets to help people locate their position. a. Immersive virtual reality b. Telepresence c. Augmented reality d. Location reality

Augmented Reality

Payroll transactions and billing are typically done via _____. a. grid processing b. online transaction processing (OLTP) c. online analytical processing (OLAP) d. batch processing

Batch Processing

The essential characteristic of a(n) _____ is that there is delay between an event and the eventual processing of the related transaction to update an organization's records a. online processing system b. order processing system c. transaction processing system d. batch processing system

Batch Processing System

With _____, business transactions are accumulated over a period of time for processing in a single unit a. online transaction processing systems b. real-time transaction processing systems c. on-demand processing systems d. batch processing systems

Batch Processing Systems

In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____. a. current approaches b. streamlined processes c. best practices d. process improvements

Best Practices

The _____ approach forces members of a decision making group to reach a unanimous decision. a. delphi b. brainstorming c. group consensus d. nominal group

Brainstorming

The _____ stage of the problem solving process requires selecting a course of action. a. intelligence b. implementation c. choice d. design

Choice

A _____ is a group of people with common interests who come together to create, store, and share knowledge of a specific topic. a. community of practice (COP) b. social network c. professional learning community (PLC) d. personal network

Community of Practice (COP)

The goal of _____ is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping. a. computer-assisted manufacturing b. computer integrated manufacturing c. flexible manufacturing systems d. computer-assisted design

Computer Integrated Manufacturing

____ is the use of software to assist in the creation, analysis, and modification of the design of a component or product. a. Computer-aided design b. Software-aided design c. Application-aided design d. Program-aided design

Computer-aided Design

_____ involves capturing and gathering all data necessary to complete the processing of transactions a. Data manipulation b. Data editing c. Date input d. Data collection

Data Collection

_____ involves reentering data that was not typed or scanned correctly. a. Data editing b. Data correction c. Data manipulation d. Data encryption

Data Correction

Which of the following can help avoid common causes for failed enterprise system implementations? a. Keeping the scope of a project fluid so changes can be easily incorporated b. Minimizing the time and money spent on training people c. Defining metrics to assess the progress of a project d. Making a fast transition from the old way of doing things to the new system and new processes

Defining metrics to assess the progress of the project

_____ is a structured, interactive, iterative decision-making method that relies on input from a panel of experts. a. Brainstorming b. Group consensus approach c. Delphi approach d. Nominal group technique

Delphi Approach

In a manufacturing enterprise resource planning (ERP) system, _____ refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products. a. sales forecasting b. sales and operations plan c. detailed scheduling d. demand management

Demand Management

The _____ stage is the second stage in the problem solving process during which alternative solutions to the problem are developed and their feasibility is evaluated. a. design b. choice c. implementation d. monitoring

Design

A typical DSS includes many components such as the _____ that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases. a. model base b. dialogue manager c. database d. external database access

Dialogue Managers

A customer relationship management (CRM) system helps a company in managing ______. a. material sourcing and procurement b. product development and manufacturing c. distribution and accounting d. human resources and finance

Distribution and Accounting

The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems. a. accuracy b. processes c. effectiveness d. tools

Effectiveness

A(n) _____ is central to individuals and organizations of all sizes and ensures that information can be shared across all business functions and all levels of management to support the running and managing of a business. a. transaction processing system b. enterprise system c. procurement system d. batch processing system

Enterprise Systems

_____ reports are management reports that are automatically produced when a situation is unusual or requires management action. a. Exception b. Drill-down c. Scheduled d. Demand

Exception

Which of these is an advantage of the hosted software model? a. Consistent reliability b. Data security c. Faster system start-up ​ d. Increased total cost of ownership ​

Faster System Start-up

_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints. a. Parrondo's paradox b. Bioinformatics c. Game theory d. Chainstore paradox

Game Theory

Developers of _____ try to build on the advantages of individual support systems while adding new approaches unique to group decision making. a. decision support systems b. management information systems c. group support systems d. geographic information systems

Group Support Systems

Many business application software vendors are pushing the use of _____ for small and medium-sized enterprise (SME) to help customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs. a. hosted software model b. an enterprise resource planning (ERP) system c. open source code d. a customer relationship management (CRM) system

Hosted Software Model

An effective _____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals. a. financial b. manufacturing c. human resource d. sales forecasting

Human Resources

In an expert system, the _____ is the component that delivers the expert advice. a. inference engine b. knowledge acquisition facility c. user interface d. explanation facility

Inference Engine

The _____ is NOT a component of the typical DSS. a. database b. user interface c. model base d. inference engine

Inference Engine

_____ is the combination of information technology with traditional disciplines such as medicine or science while considering the impact on individuals, organizations, and society. a. Informatics b. Heuristics c. Assistive technology d. Informetrics

Informatics

In the context of purchasing systems involved in the traditional transaction processing systems, when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving report, and a check is generated if all data is complete and consistent. a. order b. pick list c. invoice d. request for quotation

Invoice

A key feature of an enterprise system is that: a. it helps a business function isolate information other functions and other levels of management. b. it is exclusive to small and medium-sized enterprises (SMEs). c. it employs a database of key operational and planning data that can be shared by all. d. it is only used by large organizations.

It employs a database of Key Operational and planning data that can be shared by all

An advantage of using the nominal group technique is that: a. it relies on input from a panel of experts. b. it is anonymous. c. it seeks the consent of all participants. d. it encourages participation from everyone.

It encourages participation from everyone

Which of the following statements is true of product lifecycle management (PLM) software? a. It distributes data only to the employees of an organization. b. It provides documents required for FDA and environmental compliance. c. It secures data so that changes cannot be made early in the product design process. d. It is frequently employed by non-manufacturing organizations.

It provides documents required for FDA and environmental compliance

Graphic images can be stored in a variety of formats including _____. a. JPEG and GIF b. MP3 and MPEG c. ISDB and DVB d. WAV and MIDI

JPEG and GIF

A(n) _____ report is the management report that summarizes the previous day's critical activities and is typically available at the start of each workday. a. exception b. drill-down c. key-indicator d. demand

Key-Indicators

_____ is the awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision. a. Cognition b. Knowledge c. Intuition d. Intelligence quotient

Knowledge

The _____ stores all relevant information, data, rules, cases, and relationships that an expert system uses. a. inference engine b. knowledge base c. user interface d. data warehouse

Knowledge Base

A(n) _____ is a person who has training or experience in the design, development, implementation, and maintenance of an expert system, including training or experience with expert system shells. a. domain expert b. knowledge user c. knowledge engineer d. intelligent agent

Knowledge Engineer

_____ do not need any previous training in computers or expert systems. a. Domain experts b. Knowledge users c. Knowledge engineers d. Intelligent agents

Knowledge Users

The _____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization. a. human resources b. marketing c. financial d. manufacturing

Manufacturing

A _____ MIS uses data gathered from both internal and external sources to provide reporting and aid decision making in areas of product development, distribution, pricing, and promotions. a. human resources b. financial c. marketing d. manufacturing

Marketing

Purchasing uses information from the _____ to place purchase orders for raw materials with qualified suppliers. a. sales and operations plan b. materials requirement plan c. detailed scheduling plan d. sales ordering plan

Material Requirement Plan

_____ can process many pieces of data at the same time and learn to recognize patterns. a. Voice recognition systems b. Natural language processing systems c. Learning systems d. Neural networks

Neutral Networks

Which of the following types of processing is essential for businesses that require access to current data such as airlines, ticket agencies, and stock investment firms a. Batch processing b. Multiple unit processing c. Business intelligence processing d. Online transaction processing

Online Transaction Processing

With _____, each transaction is processed immediately without the delay of accumulating transactions into a batch a. unit batch processing b. online transaction processing c. data editing d. data mining

Online Transaction Processing

Sophisticated computer systems require an extension of understanding visual images. This is called a _____ system. a. robotic b. perceptive c. learning d. virtual reality

Perceptive

The performance of decision support systems is typically a function of decision quality, decision-making speed, and _____. a. hardware b. cost c. problem complexity d. software

Problem Complexity

A _____ is an independent business unit that is treated as a distinct entity enabling its revenues and expenses to be determined and its profitability to be measured. a. cost center b. revenue center c. profit center d. sales center

Profit Center

The ability to _____ is a function of a financial MIS. a. perform market research to determine the needs and wants of consumers b. provide easy access to financial data through use of a corporate intranet to access corporate Web pages c. design a product or service that will appeal to consumers d. determine the various media to be used to inform potential customers about your product or service

Provide easy access to financial data through use of a corporate intranet to access corporate Web pages

. The ability to _____ is a characteristic of an MIS system. a. provide reports with varying formats b. allow users to develop reports based on a fixed format. c. produce only soft-copy reports d. use internal data stored in the computer system.

Provide reports with varying formats

A _____ is a conditional statement that links conditions to actions or outcomes. a. simulation b. case c. rule d. genetic algorithm

Rule

Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand. a. cash flow forecasting b. demand planning c. inventory control d. sales forecasting

Sales Forecasting

_____ are ones where the variables that comprise the decision are known and can be measured quantitatively. a. Structured decisions b. Semistructed decisions c. Unstructured decisions d. Nonprogrammed decisions

Semistructured Decision

When video files are played while being downloaded from the Internet, it is called _____. a. video compression b. virtual reality c. streaming video d. file conversion

Streaming Video

_____includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivering finished product to customers. a. Maintenance, repair and operations (MRO) b. Materials requirement planning (MRP) c. Customer relationship management (CRM) d. Supply chain management (SCM)

Supply Chain Management (SCM)

Knowing the best way to negotiate with a foreign government about a volatile hostage situation is an example of _____ knowledge. a. implied b. tacit c. explicit d. definitive

Tacit

_____ is used when the decision frequency is low and the location of group members is distant. a. Multivoting b. Local area network c. Teleconferencing d. A wide area decision network

Teleconferencing

An expert system's knowledge acquisition facility serves as an interface between _____. a. the end users and the inference engine b. the experts and the knowledge base c. the inference engine and the knowledge base d. the inference engine and the explanation facility

The experts and the knowledge base

A genetic algorithm is an approach to solving problems based on the _____. a. theory of evolution b. theory of relativity c. Compton Effect d. Complementarity Principle

Theory of Evolution

According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations. a. Tier III b. Tier II c. Tier IV d. Tier I

Tier II

The haptic interface relays the sense of _____ in the virtual world. a. sight b. sound c. touch d. smell

Touch

Accounts payable is an example of a(n) _____. a. enterprise resource planning system b. supply chain system c. transaction processing system d. value chain system

Transaction Processing Systems

A small and medium-sized enterprise (SME) is legally independent enterprise with _____ employees. a. up to 500 b. more than 500 but less than 1000 c. more than 1000 d. up to 700

Up to 500

The most significant internal data sources for an MIS are the organization's _____. a. data from customers, suppliers, competitors, and stockholders b. various TPS and ERP systems and related databases c. Internet Web sites d. various DSS and GSS systems and users

Various TPS and ERP systems and related databases

_____ involves converting sound waves into words. a. Natural language processing b. Robotics c. Voice recognition d. Virtual reality

Voice Recognition

_____ is a file conversion program that can be used to compress multimedia files to make them easier to download from the Internet or send as an e-mail attachment. a. Apple Quick Time b. WinZip c. Grass Valley d. CorelDraw

WinZip