MIS FINAL EXAM WARM UP AND QUIZZES

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Another term for a key field is a​ ________. A. null key B. surrogate key C. primary key D. foreign key E. data key

primary key

The field that uniquely identifies a row in a relational database table is called a​ ________. A. column B. primary key C. null value D. data definition language E. foreign key

primary key

Early supply chain management systems were based on​ a(n) ________ in which production master schedules were based on forecasts of demand for products. A. pull​ -based model B. enterprise order system C. CO​ (customer order) trigger system D. push​ -based model E. ​slide-based model

push​ -based model

Another term for a database row is​ a(n) ________. Question content area bottom Part 1 A. attribute B. field C. record D. database E. spreadsheet

record

Microsoft SQL Server is a​ ________ for large mainframes and midrange computers. A. relational DBMS B. distributed database C. NoSQL D. MongoDB E. SimpleDB

relational DBMS

The primary benefit of disintermediation to the consumer is​ ________. A. complicating distribution layers to the customer B. adding retailers for the customer C. adding distribution layers to the customer D. removing layers and reducing costs E. adding distributors for the customer

removing layers and reducing costs

The​ ________ of the web makes it possible to deliver messages with​ text, audio, and video simultaneously to large numbers of people. A. interactivity B. richness C. universal standards D. information density E. global reach

richness

Managers often maintain​ a(n) ________ as a buffer for uncertainty and unforeseen events. A. support chain B. ​just-in-case inventory C. inventory multiplier D. database backup E. safety stock

safety stock

Customer relationship management applications that track Web sales and retail store sales are related to the​ ________ aspect of customer relationships. A. service B. business intelligence C. processing D. sales E. marketing

sales

Question content area top Part 1 In an enterprise​ system, the integrated software modules that focus on quotes and order processing are related to​ ________. A. sales and marketing B. manufacturing and production C. finance and accounting D. human resources E. instructional technology

sales and marketing

A decision where only part of the problem has an obvious answer is an example of​ a(n) ________ decision. A. semistructured B. structured C. unstructured D. poor E. networking

semistructured

Question content area top Part 1 Customer relationship management applications that track social networking data are related to the​ ________ aspect of customer relationships. A. processing B. service C. sales D. business intelligence E. marketing

service

Incorporating applications that allow customers to chat with one another about company products is an example of​ ________. A. operations CRM B. accounting CRM C. instructional CRM D. social CRM E. computer science CRM

social CRM

According to the​ E-Commerce Presence​ Map, activities such as conversation and engagement are considered​ a(n) ________ type of presence. A. offline media B. social media C. email D. database development E. website

social media

In information​ systems, SaaS stands for​ ________. A. security as a service B. systems security as a service C. software as a service D. social as a service E. systems as a service

software as a service

Not allowing credit if an​ individual's credit score is below 600 is an example of​ a(n) ________ decision. A. semistructured B. structured C. unstructured D. networking E. poor

structured

A​ ________ chain is a network of organizations for obtaining raw materials. A. systems process B. supply C. system network D. database E. demand

supply

Enterprise applications introduce​ _________ that describe how once a company adopts an enterprise application from a single​ vendor, it is very costly to change​ vendors, and the firm becomes dependent on the vendor. A. special software B. switching costs C. deactivation fees D. locking software E. proprietary code

switching costs

The most popular type of database today for PCs as well as for larger computers and mainframes is​ ___________ database. A. M204​ (Model 204) B. ​Linux's Apache C. iRelational D. noSQL E. the relational

the relational

Senior executives determining​ five-year goals is an example of​ a(n) ________ decision. A. structured B. poor C. networking D. ​auto-structured E. unstructured

unstructured

A report showing an​ employee's age as a negative number is useless because it lacks​ ________. A. completeness B. scalability C. validity D. consistency E. timeliness

validity

A manager that is considered to be a​ "super user"​ ________. A. receives standard reports B. tends to work for smaller organizations C. prefers unstructured decision making D. wants to create their own reports and use more sophisticated analytics E. is considered super because they are easy to work with

wants to create their own reports and use more sophisticated analytics

What revenue model offers basic services or content for​ free, while charging a premium for advanced or special​ features? A. Subscription revenue model B. Sales revenue model C. ​Free/freemium revenue model D. Affiliate revenue model E. Transaction fee revenue model

​Free/freemium revenue model

Making a decision is a multistep process. Which list below contains the four different stages in decision​ making? A. ​Data, information,​ choice, and implementation B. ​Intelligence, data,​ information, and choice C. ​Intelligence, structure,​ information, and choice D. ​Intelligence, design,​ choice, and implementation E. ​Data, design,​ choice, and implementation

​Intelligence, design,​ choice, and implementation

What is the fastest growing form of​ e-commerce, with some areas expanding at a rate of 20 percent or more per​ year, and which is estimated to grow to​ $500 billion by​ 2022? A. Social commerce B. ​M-commerce C. B2B commerce D. C2C commerce E. ​I-commerce

​M-commerce

Who are the leading enterprise software​ vendors? A. ​NCR, BizzApps,​ SAP, and Microsoft Global Solutions B. ​SAP, Oracle,​ IBM, Infor Global​ Solutions, and Microsoft C. ​Dell, Asus,​ Apple, and Hewitt Packard D. ​Apple, IBM, Infor Global​ Solutions, and Microsoft E. ​SAP, Oracle Global​ Solutions, and Microsoft

​SAP, Oracle,​ IBM, Infor Global​ Solutions, and Microsoft

According to your​ text, Elemica's website for buying and selling chemicals is an example of​ ________ electronic commerce. A. ​consumer-to-consumer (C2C) B. ​government-to-consumer (G2C) C. ​business-to-business (B2B) D. ​government-to-business (G2B) E. ​business-to-consumer (B2C)

​business-to-business (B2B)

BarnesandNoble.com is an example of​ ________ electronic commerce. A. ​business-to-consumer (B2C) B. ​business-to-business (B2B) C. ​government-to-consumer (G2C) D. ​consumer-to-consumer (C2C) E. ​government-to-business (G2B)

​business-to-consumer (B2C)

Buying a silver coin from an individual on eBay is an example of​ ________ electronic commerce. A. ​government-to-business (G2B) B. ​business-to-business (B2B) C. ​business-to-consumer (B2C) D. ​consumer-to-consumer (C2C) E. ​government-to-consumer (G2C)

​consumer-to-consumer (C2C)

An example of​ ________ includes someone taking out a loan and then being sold a checking account as well. A. ​cross-join B. function selling C. production selling D. ​cross-selling E. knowledge selling

​cross-selling

The fastest growing form of retail trade in the United​ States, Europe, and Asia is​ ________. A. product services B. ​e-commerce C. customer relationship churning D. supplier partnerships E. ​consumer-to-business (C2B) commerce

​e-commerce

A(n) ________ is an Internet business model that sells products directly to consumers or to individual businesses. A. community provider B. portal C. market creator D. content provider E. ​e-tailer

​e-tailer

​A(n) ________ is the most popular method to model a database. A. ​entity-relationship (ER) model B. enterprise model C. normalization D. model relationship​ (MR) E. EM model

​entity-relationship (ER) model

A record describes​ a(n) ________ which is a​ person, place,​ thing, or event on which we store and maintain information. Each characteristic or quality describing a particular​ ________ is called​ a(n) ________. A. ​field; field; byte B. ​entity; entity; field C. ​entity; entity; attribute D. ​bit; bit; byte E. ​file; file; field

​entity; entity; attribute

A comprehensive CRM package contains modules for​ ________ and​ _______ relationship management. A. ​partner; employee B. ​distributor; service C. ​service; employee D. ​partner; promotion E. ​partner; distributor

​partner; employee

A supply chain management system using​ a(n) ________ model bases production schedules on actual customer orders. A. ​pull-based B. data C. ​push-based D. analytical E. information

​pull-based

f a company produces a​ custom-made automobile only after a customer has placed an​ order, it is an example of​ a(n) ________ production model. A. ​push-based B. data C. information D. analytical E. ​pull-based

​pull-based

Question content area top Part 1 A supply chain management system using​ a(n) ________ model bases production schedules on forecasts. A. information B. ​push-based C. analytical D. data E. ​pull-based

​push-based

E-commerce has become more​ ________. A. ​stable, mobile, and less expensive B. ​secure, private, and less expensive C. ​mobile, private, and global D. ​individual, static, and global E. ​social, mobile, and local

​social, mobile, and local

Which list below contains the correct four kinds of​ e-commerce presence? A. ​websites, email,​ texting, and offline media B. ​B2B, C2C,​ B2G, and B2C C. ​websites, email, social​ media, and offline media D. ​websites, email, social​ media, and texting E. ​Texting, email, social​ media, and print media

​websites, email, social​ media, and offline media

________ targeting techniques increase the effectiveness of​ banners, rich​ media, and video ads. A. Operations B. Production worker C. Behavioral D. Business function E. Data worker

Behavioral

The form of​ e-commerce whose platform enables people to sell goods and services directly to each other is called​ ________. A. B2B B. G2G C. M2M D. C2C

C2C

​________ enables the​ computer-to-computer exchange between two organizations of standard transactions such as​ invoices, shipment​ schedules, or purchase orders. A. XBRL B. Social media C. EDI D. Cloud computing E. XML

EDI

What type of service can tell you the price of a house you are looking at or about special exhibits at a museum you are​ passing? A. Data2info services B. ​Info-rama C. ​E-info D. Geoinformation services E. 411

Geoinformation services

The SQL​ ________ statement allows you to combine two different tables. A. GROUP BY B. SELECT C. JOIN D. COMBINE E. ORDER BY

JOIN

What type of analytics uses statistical​ analysis, data mining​ techniques, historical​ data, and assumptions about future conditions to predict future trends and behavior​ patterns? A. Predictive B. AI C. Long tail D. ​Pre-transactional E. ​Post-transactional

Predictive

What tools enable a business to connect customer conversations and relationships from certain types of Web sites to CRM​ processes? A. Customer connect tools B. Coupler CRM C. Linking tools D. Social CRM E. Pairing tools

Social CRM

Question content area top Part 1 When demand for a product mistakenly gets distorted as it passes across the supply​ chain, it is called a​ ________. A. process distortion B. bull distortion C. bulltrap effect D. bullwhip effect E. process error

bullwhip effect

Some ERP vendors include​ in-memory-computing technology that provides​ ________ tools for ad hoc​ analysis, what-if scenario​ analysis, and machine learning that analyzes very large data sets. A. database security B. metadata storage C. database triggering D. Internet of Things​ (IoT) E. business intelligence

business intelligence

A strong foundation in database technology is required for​ ________. A. business process management B. business intelligence and analytics C. information systems development D. tangible asset procurement E. secure financial planning

business intelligence and analytics

Studies of actual managerial performance indicate that managers perform work at a pace of​ _______ different activities each day. A. 60 B. 16 C. 600 D. 1600 E. 160

600

What is a social​ graph? A. A mapping of all significant online social relationships B. A mapping of online​ social/retail relationships C. A mapping of all significant online retail relationships D. an online graph that shows which persons have multiple accounts on more than one social media site E. An online graph of online social media as the relationships intermingle.

A mapping of all significant online social relationships

What is a touch​ point? A. Software used for sales training enabling sales​ people's knowledge of products B. A position on web page where the user clicks C. A method of interaction with a customer D. A position on a screen​ (app) where the user touches​ (interacts) E. The time when a sales person meets a customer

A method of interaction with a customer

Microsoft's DBMS that includes​ built-in report generation and reporting is called​ ________. A. Spreadsheets B. DB2 C. MySQL D. SQL Server E. Access

Access

Which of the following is a distributed database technology that enables firms and organizations to create and verify transactions on a network nearly instantaneously without a central​ authority? A. DB2 B. MySQL C. Cloud Spinner D. Blockchain E. NoSQL

Blockchain

How do information systems support the activities in a supply​ chain? A. By promoting ownership B. By increasing sales C. By differentiating the products or services D. By improving security E. By reducing inventory levels

By reducing inventory levels

What are the two most important management challenges in building a successful​ e-commerce presence? A. Developing a social media presence and a news feed B. Deciding which technology to employ and developing a social media presence C. Deciding which technology to employ and integrated security and training D. Developing a clear understanding of your business objectives and knowing how to choose the right technology to achieve those objectives E. Developing a clear understanding of your​ competitor's strategy and knowing how to choose the right OS

Developing a clear understanding of your business objectives and knowing how to choose the right technology to achieve those objectives

Which of the following is NOT a challenge to the implementation of an​ ERP? A. Required business process management and organizational learning B. Dramatic reductions in inventory costs and order to delivery time C. Estimated costs of implementation D. Estimated amount of time needed for implementation E. Changes in the project scope and customization

Dramatic reductions in inventory costs and order to delivery time

What is​ GDSS? A. Group​ decision-support system B. Global​ digital-support system C. Global digital satellite system D. Global digital services system E. Global​ decision-support system

Group​ decision-support system

For handling unstructured and​ semi-structured data in vast​ quantities, as well as structured​ data, organizations are using​ _____________. A. Access B. Datapalooza C. MySQL D. DataNet E. Hadoop

Hadoop

​________ is the most popular NoSQL DBMS. A. MySQL B. SQL Server C. Hadoop D. Paradox E. ID2

Hadoop

What makes a Blockchain system possible and attractive to business​ firms? A. Blockchain is easily implemented across larger enterprises. B. It is free open source software​ (OSS), which means that the copyright holder grants users rights and privileges. C. Blockchain systems always include remote maintenance and support capabilities. D. Blockchain makes it easier for competitors to​ collude, ultimately to the detriment of consumers. E. Its encryption and authentication processes make it highly secure for storing many kinds of data.

Its encryption and authentication processes make it highly secure for storing many kinds of data.

Identifying​ ________ is a way for managers to determine how to measure the effectiveness of an organization. A. ISRs B. KPIs C. PIKs D. ROs E. MISQs

KPIs

Which statement below best describes an enterprise​ system? A. A software system developed by your company for another company for profit. B. Large scale software that encompasses a whole department in a company and business functions and keeps information separate throughout the company. C. A software system developed by another company for your company for profit. D. Large scale software that encompasses many companies to process credit approval. E. Large scale software that encompasses a whole company across many departments and business functions.

Large scale software that encompasses a whole company across many departments and business functions.

​________ is another name for​ e-hubs. A. EDI B. Net marketplaces C. Digital goods D. XMAL E. Central processing

Net marketplaces

An emerging​ non-relational database management system is called​ ________. A. an​ information-base B. a relational database C. XBRL D. NoSQL E. Oracle

NoSQL

Which of the following options is NOT a unique feature of​ e-commerce technology? A. Marketing messages are more​ personalized, and products are customized. B. There is one set of technical standards across the globe. C. The information density has increased. D. Our geographic boundaries now determine our network experience. E. The consumer is a participant in the process of delivering products or services.

Our geographic boundaries now determine our network experience.

Which list below contains the analytic functionalities that BI systems​ deliver? Question content area bottom Part 1 A. Push​ reporting, data​ loading, online analytical​ processing, and​ dashboards/scorecards. B. BI systems do not contain any analytic​ functions, they are purely static database manipulation tools. C. Production​ reports, parameterized​ reports, dashboards/scorecards, ad hoc​ query/search/report creation, and drill down. D. Sales and SQL​ reports, dashboards/scorecards, report​ creation, and drill down. E. Competitor production​ reports, parameterized​ reports, scorecards, and ad hoc​ query/search/report creation.

Production​ reports, parameterized​ reports, dashboards/scorecards, ad hoc​ query/search/report creation, and drill down.

Which item below would be considered direct​ goods? A. Paper for office use B. Items bought directly from the manufacturer C. Maintenance supplies D. Sheet steel used for auto body construction E. Items bought directly from the supplier

Sheet steel used for auto body construction

SQL stands for​ ________. A. Structured Questioning Language B. Special Question Language C. Structured Query Language D. Structured Question Language E. Streamlined Question Language

Structured Query Language

What types of decisions are​ repetitive, routine, and involve a definite procedure for​ handling? A. Unstructured decisions B. Structured decisions C. Repetitive decisions D. Informal decisions E. Semistructured decisions

Structured decisions

One recurring problem in supply chain management is when information about the demand for a product gets distorted as it passes from one entity to the next across the supply chain. What is this​ called? A. Supply distortion B. Value chain distortion C. The bullwhip effect D. Demand distortion E. PSCM​ (product supply chain​ management) distortion

The bullwhip effect

What is information​ density? A. Substitute information B. The conversion rate from data to information C. The difficulty in discerning accurate information from inaccurate information D. Market saturation with pricing information E. The total amount and quality of information available to all market​ participants, consumers, and merchants alike

The total amount and quality of information available to all market​ participants, consumers, and merchants alike

Regarding business intelligence and analytics​ capabilities, a(n)​ ________ allows users to generate their own reports based on searches. A. production report B. ad hoc query C. ​dashboards/scorecard D. parameterized report E. drill down

ad hoc query

Analytical CRM includes applications that​ ________. A. analyze customer data for improving business performance B. analyze operations data for ordering decisions C. analyze accounting procedures D. analyze cloud computing procedures E. analyze social media procedures

analyze customer data for improving business performance

Enterprise applications have drawbacks mainly because they​ ________. A. require an Intranet B. use databases C. use both DDL and DML database statements D. require the Internet E. are very expensive to purchase and implement

are very expensive to purchase and implement

Another name for a database field is​ a(n) ________. A. tuple B. database C. record D. attribute E. row

attribute

To describe datasets with volumes so huge that they are beyond the ability of typical DBMS to​ capture, store, and​ analyze, the term​ __________ is used. A. relational data B. terra data C. big data D. cloud data E. large data

big data

A​ ________ is the smallest component in the computer system data hierarchy. A. field B. record C. file D. byte E. bit

bit

From an information technology​ perspective, ________ includes the infrastructure for​ warehousing, integrating,​ reporting, and analyzing data from the business environment. A. business intelligence​ (BI) B. information systems​ (IS) C. data​ (D) D. management information systems​ (MIS) E. information technology​ (IT)

business intelligence​ (BI)

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include accident ratios and equipment downtown. A. customer B. learning and growth C. instructional technology D. financial E. business process

business process

A​ ________ is a component in the computer system data hierarchy that represents an ASCII character like a​ letter, a​ number, or another symbol. A. record B. bit C. file D. field E. byte

byte

Question content area top Part 1 Customer relationship management primarily includes​ ________. A. manufacturing data B. operations data C. human resources data D. capturing and integrating customer data E. capturing and integrating systems data

capturing and integrating customer data

The​ ________ model of management describes the five traditional functions of managers as​ planning, organizing,​ coordinating, deciding, and controlling. A. economic B. trickle down C. distributed D. classical E. behavioral

classical

A social commerce feature that provides consumers the ability to share their shopping experiences with others is called​ _________. A. crowdshopping B. social search C. collaborative shopping D. crownsourcing E. timelines

collaborative shopping

A(n) ________ is an Internet business model that provides an online meeting place where people with similar interests can communicate and share information. A. portal B. community provider C. content provider D. market creator E. ​e-tailer

community provider

A(n) ________ is an Internet business model in which information content is sold and distributed. A. content provider B. community provider C. market creator D. ​e-tailer E. portal

content provider

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include customer loyalty and customer retention. A. financial B. instructional technology C. customer D. business process E. learning and growth

customer

Determining the revenue produced by a customer and comparing the revenue to the expenses of acquiring and taking care of the customer is called​ ________. A. Internet value B. customer lifetime value C. enterprise system value D. sales value E. intranet value

customer lifetime value

Some say that a​ firm's most valuable asset is its​ ________. A. customer relationships B. enterprise employee networks C. supply chain D. operations and manufacturing E. enterprise resource planning information system

customer relationships

The​ sales, manufacturing, and inventory systems at a bicycle manufacturer use different codes to represent bicycle frame sizes. For​ example, in the sales​ system, a large bike frame is coded with​ "L", while the inventory system codes a large bike frame with​ "LG". This situation illustrates​ ________. A. coarse data B. ​re-indexed data C. duplicate data D. ​non-indexed data E. data inconsistency

data inconsistency

Data​ cleansing, also known as​ _________, consists of activities for detecting and correcting data in a database that are​ incorrect, incomplete, improperly​ formatted, or redundant. A. compiling B. datalizing C. data scrubbing D. normalizing E. first normal form

data scrubbing

Data​ cleansing, working to identify and fix incorrect​ data, is also called​ ________. A. data vacuum B. data scrubbing C. data chop D. normalization E. ER diagramming

data scrubbing

A(n) ________ is a collection of data organized to serve many applications efficiently. A. information system B. database C. word processor D. email server E. hard drive

database

A​ ________ is software that enables an organization to centralize​ data, manage them​ efficiently, and provide access to the stored data by application programs. A. system network B. spreadsheet C. word processor D. systems process E. database management system​ (DBMS)

database management system​ (DBMS)

A​ manager's ________ role includes handling disputes. A. service B. functional C. informational D. data worker E. decisional

decisional

iTunes has dramatically​ ________ illegal music downloads. A. processed B. increased C. decreased D. complicated E. encouraged

decreased

A DBMS has a​ data________ capability that is used to specify the structure of the content of the database. A. manipulation language B. index C. definition D. dictionary E. projection

definition

Regarding the​ decision-making process,​ ________ includes examining alternatives to solve the problem. A. intelligence B. choice C. networking D. design E. implementation

design

Downloading a movie from the Internet is an example of​ ________. A. information asymmetry B. market segmentation C. digital goods D. the traditional marketplace E. delayed gratification

digital goods

​A(n) ________ database makes it possible to store information across millions of machines in hundreds of data centers around the​ globe, with special​ time-keeping tools to synchronize the data and ensure the data are always consistent. A. SQL B. distributed C. simple D. NoSQL E. relational

distributed

Regarding business intelligence and analytics​ capabilities, a(n)​ ________ allows moving from a​ high-level summary to a​ micro-level view. A. production report B. ad hoc query C. parameterized report D. ​dashboards/scorecard E. drill down

drill down

If a website changes its prices based on the demand characteristics​ (e.g., concert​ tickets), this would be an example of​ ________. A. digital pricing B. dynamic pricing C. organizational pricing D. webpricing E. bit pricing

dynamic pricing

About 80 percent of online B2B​ e-commerce is still based on proprietary systems for​ ____________. A. electronic information interchange​ (EII) B. digital data interchange​ (DDI) C. digital information interchange​ (DII) D. electronic data interchange​ (EDI) E. binary data interchange​ (BDI)

electronic data interchange​ (EDI)

According to the​ E-Commerce Presence​ Map, activities including newsletters are​ a(n) ________ type of presence. A. database development B. email C. offline media D. website E. social media

email

Question content area top Part 1 ​A(n) ________ makes values from a central database available for applications that support all an​ organization's internal business activities. A. customer service application​ (CSA) B. human resource system​ (HRS) C. data display system​ (DDS) D. enterprise resource planning​ (ERP) system E. quality control application​ (QCA)

enterprise resource planning​ (ERP) system

SAP is an important vendor of​ ________. A. database software B. spreadsheet software C. data mining software D. word processing software E. enterprise software

enterprise software

The acronym ESS stands for​ ________. A. ​e-commerce security system B. earth system standard C. ​e-commerce sales system D. electronic systems server E. executive support system

executive support system

A​ ________ is a component in the computer system data hierarchy that includes content such as Student ID​ 100, Course IS​ 101, and Grade A. A. file B. bit C. field D. record E. byte

field

A​ ________ is a component in the computer system data hierarchy that consists of multiple records of the same type. A. byte B. file C. field D. bit E. record

file

In an enterprise​ system, the integrated software modules that focus on cash management and forecasting are related to​ ________. A. human resources B. finance and accounting C. sales and marketing D. manufacturing and production E. instructional technology

finance and accounting

According to the balanced scorecard​ framework, a​ firm's ________ strategic objectives include cash flow and return on equity. A. financial B. customer C. instructional technology D. business process E. learning and growth

financial

A​ ________ provides the link from one table to another​ table's primary key. A. data key B. surrogate key C. foreign key D. primary key E. referential key

foreign key

Mapping areas of a state with higher diabetes rates is an example of a​ ________. A. worldwide information systems​ (WWIS) B. database DDL statement C. mapping information systems​ (MIS) D. production information systems​ (PIS) E. geographic information systems​ (GIS)

geographic information systems​ (GIS)

The term data​ ________ is used to describe the​ organization's rules for​ sharing, disseminating,​ acquiring, standardizing,​ classifying, and inventorying information. A. oversight B. governance C. dumping D. wrangling E. cleansing

governance

The​ ________ role is NOT one of the activities that managers are expected to perform in an organization. A. informational B. counseling support C. high velocity D. decisional E. interpersonal

high velocity

In an enterprise​ system, the integrated software modules that focus on payroll and benefits accounting are related to​ ________. A. manufacturing and production B. finance and accounting C. instructional technology D. sales and marketing E. human resources

human resources

Regarding the​ decision-making process,​ ________ includes making the chosen solution work. A. design B. implementation C. networking D. choice E. intelligence

implementation

A(n) ________ is an important resource for an organization to​ create, illustrating rules on how data is organized and who has access to what data. A. database B. information policy C. database approach D. data model E. data requirements

information policy

A​ manager's ________ role includes obtaining the most​ up-to-date information. A. functional B. decisional C. informational D. service E. data worker

informational

Regarding the​ decision-making process,​ ________ includes discovering and understanding problems occurring in the organization. A. intelligence B. implementation C. design D. choice E. networking

intelligence

Information systems tools such as telepresence​ systems, social​ networks, and Twitter can be used to support a​ manager's __________ role. A. judgmental B. informational C. nerve center D. interpersonal E. decisional

interpersonal

The global positioning system​ (GPS) enables​ ________-based services for consumers via their smartphones. A. location B. financial C. procurement D. manufacturing E. sales

location

In an enterprise​ system, the integrated software modules that focus on procurement and inventory management are related to​ ________. A. manufacturing and production B. instructional technology C. sales and marketing D. finance and accounting E. human resources

manufacturing and production

The fact that universal technical standards for the Internet and electronic commerce exist lowers​ ________ costs, making it cheaper for merchants to sell their goods. A. product information B. market entry C. supplier identification D. customer search E. product development

market entry

Customer relationship management applications that track campaign data are related to the​ ________ aspect of customer relationships. A. sales B. marketing C. business intelligence D. processing E. service

marketing

A broad term to describe extending a marketplace beyond traditional boundaries is called​ ________. A. market basket B. marketspace C. market watch D. business processes E. business intelligences

marketspace

The fastest growing type of B2C​ e-commerce is​ ________. A. intranet B. brick and mortar C. mobile D. auctions E. ​client/server

mobile

Behavioral models suggest that the actual actions of managers are​ ________ than previously believed. A. better organized B. more informal C. more reflective D. less reactive E. more systematic

more informal

The formal process to remove data problems such as repeating groups is called​ ________. A. primary key B. DBMS C. data network D. ER Diagramming E. normalization

normalization

According to the​ E-Commerce Presence​ Map, activities such as education and branding are considered​ a(n) ________ type of presence. A. offline media B. database development C. email D. social media E. website

offline media

Question content area top Part 1 Regarding business intelligence and analytics​ capabilities, a(n)​ ________ could enable users to filter data and isolate impacts of variable changes. A. ad hoc query B. parameterized report C. production report D. drill down E. ​dashboards/scorecard

parameterized report

Although​ "Big Data" does not refer to a specific amount of​ data, it usually does involve​ ________. A. bytes B. megabytes C. petabytes D. bits E. gigabytes

petabytes

A(n) ________ is an Internet business model that provides an initial point of entry to the web along with specialized content and other services. A. ​e-tailer B. content provider C. community provider D. market creator E. portal

portal

Business intelligence users can be grouped into two​ types: _______ who comprise​ _______ of​ employees, and​ _______ who comprise​ ________ of employees. A. advanced​ users; 80%; normal​ users; 20% B. power​ users; 50%; casual​ users; 50% C. power​ users; 20%; casual​ users; 80% D. power​ users; 80%; casual​ users; 20% E. advanced​ users; 20%; normal​ users; 80%

power​ users; 20%; casual​ users; 80%

FedEx has been using​ ________ to develop models of how customers will respond to price changes and new services. A. predictive analytics B. production reports C. random numbers D. unstructured analytics E. parameterized reports

predictive analytics


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