MIST Test 1 Chapter 1:

three activities in an information system produce

1) input 2) processing 3) output

steps to the system model

1) input 2) processing 3) output 4) feedback

six important business objectives

1) operational excellence 2) new products, services, and business models 3) customer and supplier intimacy 4) improved decision making 5) competitive advantage 6) survival

the three dimensions of information systems

1) organizations 2) technology 3) people

four-step method for business problem solving

1) problem identification 2) solution design 3) solution evaluation and choice 4) implementation

computer software

Detailed, preprogrammed instructions that control and coordinate the work of computer hardware components in an information system.

Management

Social networks, business intelligence, virtual meetings

employee morale

The six important business objectives of information system investment include all of the following except: A. survival B. improved decision making C. competitive advantage D. employee morale E. new products

Cloud and mobile digital platform

What's new in MIS?

information

data that have been shaped into a form that is meaningful and useful to human beings

information technology (IT) infrastructure

foundation, or platform, on which the firm can build specific information systems

Intranet

internal corporate networks based on internet technology

extranet

intranets extended to authorize users outside the organization

organizations

social business, telework gains momentum, collaboration across firms

data

streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use

information technology (IT)

the hardware and software a business uses to achieve objectives

computer hardware

the physical equipment used for input, processing, and output activities in an information system

business processes in place governing the manual input of the data

A database into which employees manually, input customer names and addresses is riddled with errors and you have been charged with rectifying the situation. In considering the organizational dimensions of this problem, you should consider the:

Organization dimensions, people dimensions, technology dimensions

Which are the three major dimensions of business problem solving?

The impact of domestics IT outsourcing has been very disruptive to some reginal areas of U.S

Which of the following statements is not true: A. Inflation in Indian and Chinese wages for technology work is leading to a counter movement of some IT jobs back to the United States. B. The impact of domestic IT outsourcing has been very disruptive to some regional areas of the United States. C. Outsourcing has actually accelerated the development of new systems in the United States by reducing the cost of building and maintaining them. D. Management and organizational tasks required in systems development usually are not outsourced. E. The most common and successful offshore outsourcing projects involve production programming and system maintenance programming work, along with call center work.

Software

____ Consists of detailed preprogrammed instructions that control and coordinate the computer hardware components in an information system

information system (IS)

interrelated components that manage information to support decision making and control and help with analysis, visualization, and product creation