MKT 411 Exam 3 mind tap

A company that produces 8 pound bags of cat litter gathered 5 samples of 6 bags each. The weights of each bags' contents are listed below. What would you plot on the x̄ chart for sample 2? Bag Number of each sampleSample12345617.988.348.027.948.447.6828.338.228.088.518.418.2837.897.777.918.048.007.8948.248.187.838.057.908.1657.878.137.927.998.107.81 a. All of the following numbers: 8.33, 8.22, 8.08, 8.51, 8.41, 8.28 b. All of the following numbers: 8.34, 8.22, 7.77, 8.18, 8.13 c. 8.130 d. 8.305

?

Calculate the inventory container size required given the following:Demand rate = 10 parts per hour, Safety stock required = 16%Number of containers = 14, Time to cycle through entire system = 6 hours a. 5 parts b. 4 parts c. 3 parts d. 2 parts

a. 5 parts

Which of the following quality gurus believed that companies should strive for zero defects and that quality was, in a sense, free since quality improvement programs invariably paid for themselves? a. Crosby b. Juran c. Baldrige d. Deming

a. Crosby

Intermodal marketing companies (IMCs) are companies that act as intermediaries between intermodal a. Railroad companies b. Warehouse management companies c. Waste management companies d. Trucking companies

a. Railroad companies

Reverse logistics can have a positive impact on the environment through activities such as? a. Recycling b. Risk pooling c. Reneging d. Data warehousing

a. Recycling

Which person was a key figure in developing the Toyota Production System and also developed the concept of poka-yoke? a. Shingo b. Deming c. Toyoda d. Ohno

a. Shingo

Which of the following marked the end of the initial push by Congress to deregulate the entire U.S. transportation industry? a. The Shipping Act of 1984 b. The Granger Laws c. The Interstate Commerce Act of 2013 d. The Transportation Act of 1920

a. The Shipping Act of 1984

The Malcolm Baldrige National Quality Award recognizes firms for their quality achievements but is only given to U.S. firms. a. True b. False

a. True

The responsibility of transportation is to create both time utility and place utility, which means that products will be delivered at the right time to the desired location. a. True b. False

a. True

When lean firms share their best practices with supply chain members, this is referred to as yokoten. a. True b. False

a. True

Calculate the defects per million opportunities (DPMO) given the following: Blake, owner of Blakester's T-shirt Shoppe, keeps track of customer complaints. For each T-shirt sold, there are four possible complaints: T-shirt shrinks, poor quality, design wears off, and doesn't fit right. Each week, Blake calculates the rate of T-shirt "defects" per total T-shirts sold, and then uses this information to determine his company's DPMO. During the past week, his company sold 1200 T-shirts. His company received 22 customer shrinkage complaints, 16 poor quality complaints, 12 design wears off complaints, 8 doesn't fit right complaints.Calculate his firm's DPMO. a. 0.193 b. 12,083 c. 69,600 d. 5.8 x 10-6

b. 12,083

A current warehouse system has five warehouses with 4,000 units at each warehouse. The company desires to change to three warehouses to become more centralized and keep the same customer service levels. Determine the average warehouse inventory levels, using the square root rule. (Choose the closest answer.) a. 11,619 b. 15,492 c. 25,820 d. 6,667

b. 15,492

Which of the following is a direct benefit from the adoption of NAFTA? a. A reduction in immigrants crossing the border from Mexico b. An increase in trade between U.S., Canada, and Mexico c. An increase in trade between U.S. and China d. An increase in manufacturing job opportunities in the U.S.

b. An increase in trade between U.S., Canada, and Mexico

_______________ carry the majority of the world's water-transported manufactured goods. a. Supertankers b. Containerships c. Barges d. None of these choices are correct.

b. Containerships

For integrated supply chains, logistics is considered: a. Not at all important b. Critically important c. Important d. Somewhat important

b. Critically important

A primary advantage for motor carriers is the weather. a. True b. False

b. False

Lean production, JIT, and Six Sigma quality mean the same thing. a. True b. False

b. False

A ___________________ consolidates large numbers of small shipments to fill entire truck trailers or rail cars to achieve truckload or carload transportation rates. a. Load broker b. Freight forwarder c. Transportation broker d. Consolidation forwarder

b. Freight forwarder

Which of the following is NOT consistent with the lean philosophy? a. Positioning WIP inventories near each processing center b. Increasing batch sizes to take advantage of economies of scale c. Cross-training employees to increase processing flexibility d. Developing a culture of continuous improvement within the organization

b. Increasing batch sizes to take advantage of economies of scale

It is argued that transportation deregulation is good because: a. It ensures adequate transportation service throughout the country b. It encourages competition c. It protects consumers in terms of monopoly pricing d. All of these choices are correct.

b. It encourages competition

A product positioned strategy: a. Places warehouses close to customers b. Places warehouses close to the sources of supply c. Places warehouses midway between the sources of supply and the customers d. None of these choices are correct.

b. Places warehouses close to the sources of supply

Foreign-trade zones are: a. Secure sites in foreign countries where goods wait for clearance by importing country b. Secure sites within the U.S. where goods and materials can be assembled and exported without being levied domestic duties or excise taxes c. Bodies of water where cargo ships are allowed to dock to deliver imported goods d. Markets in the U.S. where foreign countries set up and sell products

b. Secure sites within the U.S. where goods and materials can be assembled and exported without being levied domestic duties or excise taxes

A company sells eggs in boxes with 12 cartons and 12 eggs in each carton, thus there are 144 eggs in each box. The organization wants to construct a P-chart to track the proportion of broken eggs in each sample (shown below). If the company used one box of eggs in each sample in the dataset below, what would be the centerline, upper control limit (UCL), and lower control limit (LCL) for the appropriate P-chart? (Use z = 3.) Choose the closest answer.SampleEggsSampleEggsSampleEggs138615525941603310917244112186521261926413520172141TOTAL72 a. Centerline = 0.083, UCL = 0.152, LCL = 0.014 b. Centerline = 0.30, UCL = 0.70, LCL = 0 c. Centerline = 0.025, UCL = 0.64, LCL = 0 d. Centerline = 0.50, UCL = 0.625, LCL = 0.375

c. Centerline = 0.025, UCL = 0.64, LCL = 0

The acts of receiving shipments, breaking down shipments, repackaging shipments, and distributing components to a manufacturing location or finished products to customers by a distribution center is referred to as: a. Customs Brokering b. Piggy backing c. Crossdocking d. Risk pooling

c. Crossdocking

The Five-Ss refer to: a. Robust evaluation techniques b. Keiretsu relationships c. Industrial housekeeping d. Overspending habits

c. Industrial housekeeping

The Quick Response program, developed in the 1980's, was an offshoot of the following supply chain concept: a. Kaisen b. Six Sigma c. Just-in-Time d. Efficient Consumer Response

c. Just-in-Time

In the text, Table 9.1 shows that for-hire logistics expenditures in the U.S., have _____________ in the past thirty-one years. a. Remained the same b. Decreased for the first 10 years, then increased c. More than quadrupled d. Slowly declined

c. More than quadrupled

________________ are the most flexible mode of transportation and account for 70 percent of all the freight tonnage moved in the U.S. a. Water Carriers b. Air Carriers c. Motor Carriers d. Rail Carriers

c. Motor Carriers

The following is a term that refers to error or mistake proofing: a. Kanban b. Muda c. Poka-yoke d. Kaizen

c. Poka-yoke

A company produces 8-pound bags of cat litter; as shown below, it gathered 5 samples with 6 bags in each sample for quality control purposes. The weights of each of the bags are listed below.x̄̄Bag Number of each sampleSample12345617.988.348.027.948.447.6828.338.228.088.518.418.2837.897.777.918.048.007.8948.248.187.838.057.908.1657.878.137.927.998.107.81 a. 7.92 b. 7.97 c. 8.26 d. 8.06

d. 8.06

When mistakes occur in the supply chain, which of the following things might happen? a. Customer service levels drop b. Cost may increase due to expedited deliveries c. More safety stock must be held d. All of these choices are correct.

d. All of these choices are correct.

Which of the following is an example of how lean programs can help to protect the environment? a. Parts made from recycled materials b. Batch size reduction to reduce plastics c. Using rubber from used tires in auto parts d. All of these choices are correct.

d. All of these choices are correct.

An important outcome of statistical process control is: a. Firms can minimize total inventory cost b. Firms can visually monitor process performance c. Firms can take corrective actions before process variabilities get out of control d. Both "Firms can take corrective actions before process variabilities get out of control" & "Firms can visually monitor process performance" e. None of these choices are correct.

d. Both "Firms can take corrective actions before process variabilities get out of control" & "Firms can visually monitor process performance"

Which company probably played the largest role in the development of the Toyota Production System? a. Boeing b. General Motors c. Chrysler d. Ford

d. Ford

Lean production systems are sometimes referred to as pull systems because demand from customers activates the production actions of the manufacturing facilities. In order for this demand to be communicated to everyone in the supply chain/manufacturing facility a signal must be passed from downstream processing centers to the upstream processing centers. This system of relaying signals is referred to as a: a. TQM Network b. Keiretsu Network c. Semaphore System d. Kanban System

d. Kanban System

Japanese manufacturing firms sometimes create cooperative coalitions with their suppliers in order to provide the suppliers with a certain degree of financial support. What are these cooperative coalitions called? a. Kanban Networks b. Kaizen Networks c. Jidoka Networks d. Keiretsu Networks

d. Keiretsu Networks

______________ creates the efficient flow of goods between supply chain partners, allowing profits and competitive advantage to be maximized. a. Transportation planning b. Procurement c. Operations d. Logistics

d. Logistics

Which tool is useful for presenting data in an organized fashion, indicating process problems from most to least severe: a. Fishbone Diagrams b. Check Sheets c. Cause-and-Effect Diagrams d. Pareto Charts

d. Pareto Charts

Returns management is also known as _______. a. Backward logistics b. Inverted logistics c. Waste reduction d. Reverse logistics

d. Reverse logistics

What type of firm would be most interested in using a third-party logistics service? a. A for-hire transportation company b. Large integrated global manufacturing company c. A freight forwarder d. Small firm with no logistics expertise

d. Small firm with no logistics expertise