MNGT 104 Chapter 1

All of the following were among the original platforms for C2C e-commerce except: A. Amazon B. Etsy C. eBay D. Craigslist

A. Amazon

Which of the following best defines e-commerce? A. Digitally enabled commercial transactions between and among organizations and individuals B. The digital enablement of transactions and processes with an organization C. Any digital activity involving information systems under a firm's control D. The use of digital technologies in a firm's daily activities

A. Digitally enabled commercial transactions between and among organizations and individuals

Which of the following is not true regarding e-commerce today? A. Intermediaries have disappeared B. Economists' visions of a friction-free market have not been realized C. Price dispersion remains pervasive in many markets D. Consumers are less price-sensitive than expected

A. Intermediaries have disappeared

Which of the following describes the basic web policy of large firms during the Invention period? A. Maintain a basic, static website depicting the firm's brand B. Integrate social networks and the mobile platform with website marketing C. Emphasize the necessity for the Web to generate profits D. Use the Web to sell complex goods and services online

A. Maintain a basic, static website depicting the firm's brand

All of the following types of e-commerce are distinguished by the nature of the market relationship rather than the type of technology used except: A. Mobile e-commerce B. Consumer-to-consumer (C2C) C. Business-to-business e-commerce D. Business-to-business (B2B)

A. Mobile e-commerce

____________ represents the total number of users or customers an e-commerce business can obtain A. Reach B. Interactivity C. Ubiquity D. Information density

A. Reach

Above all, e-commerce is a _________ phenomenon A. Technology driven B. Government driven C. Finance driven D. Sociological

A. Technology driven

Which of the following statements about the Internet is not true? A. The internet was created in the early 1990s B. The internet is a worldwide network of computer networks built on common standards C. The internet has shown extraordinary growth patterns when compared to other electronic technologies of the past D. It is impossible to day with certainty exactly how many competitors and other mobile devices are connected to the internet worldwide at any time.

A. The internet was created in the 1990s.

E-commerce and e-business systems blur together at the business firm boundary, where internal business systems link up with suppliers or customers. A. True B. False

A. True

It is Likely that e-commerce will eventually impact nearly all commere. A. True B. False

A. True

E-commerce is available just about everywhere and any time. This is known as: A. Ubiquity B. Reach C. Richness D. Information density

A. Ubiquity

The term e-commerce refers to the digital enabling of business processes both inside and outside the firm. A. True B. False

B. False

All of the following are examples of Web 2.0 except: A. Wikis B. Online social networks C. Blogs D. Photo-sharing websites

B. Online social networks

Interactivity in the context of e-commerce provides which of the following functionalities? A. The complexity and content of the message B. The enabling of two-way communication between consumer and merchant C. The ability to physically touch and manipulate a product D. The ability of consumers to create and distribute content

B. The enabling of two-way communication between consumer and merchant

Which of the following is a characteristic of the Reinvention phase of e-commerce? A. Widespread adoption of broadband networks B. The rapid growth of Web 2.0 C. Rapid growth of search engine advertising D. Massive proliferation of dot-com start-ups

B. The rapid growth of Web 2.0

Which of the following refers to the displacement of market middlemen and the creation of a new direct relationship between producers and consumers? A. Friction-free commerce B. Network effect C. Disintermediation D. First mover advantage

C. Disintermediation

Which of the following is not an example of an on-demand service company? A. DoorDash B. Lyft C. Facebook D. Instacart

C. Facebook

Which of the following is an important societal issue related to e-commerce? A. Cloud computing B. Value webs C. Preservation of privacy D. Consumer behavior

C. Preservation of privacy

Which of the following features of e-commerce technology allows users to participate in the creation of online content? A. Ubiquity B. Global Reach C. Social Technology D. Information Density

C. Social Technology

Which of the following is not a unique feature of e-commerce technology? A. Interactivity B. Richness C. Social Technology D. Information Asymmetry

D. Information Asymmetry

Which of the following is not a characteristic of a nearly perfect competitive market? A. A nearly infinite amount of suppliers compete against one another B. Customers have access to all relevant information worldwide C. Price, cost, and quality information are equally distributed D. It is highly regulated

D. It's is highly regulated