MNGT CH 3
For a public university, the pool of new PhD graduates seeking jobs as professors (general/task/or internal)
Task environment (The PhD graduates represent the university's labor market. The labor market directly affects the university, making it part of the task environment.)
task environment? BP providing funding and data to companies developing new technologies for deepwater drilling
Strategic Partners (BP is gaining access to new technologies by collaborating with companies with those systems and tools, rather than BP developing them internally)
two types of external environment
general and task
Increased regulation of banks and mortgage lenders regarding the loans they issue (general/task/or internal)
general environment (Government regulation of lenders affects the entire banking industry, all companies that borrow money to operate, and all individuals who borrow money to make purchases. The effect on the business environment is widespread.)
A worldwide recession // The increasing number of elderly people in the United States, Japan, Italy, and Germany // (general/task/or internal environ)
general environment-- A worldwide recession affects entire industries, not just individual companies / Demographic shifts, such as an increase in people of a certain age, affect entire industries, not just one company.
A manager's policy of letting employees have Friday afternoons off during the summer (general/task/or internal environ)
internal environement
environment that relates to conditions, events, and factors affecting the organization from within.
internal environment
The task environment consists of elements that influence a given organization. Which of the following would be part of the task environment of a media company that makes videos? Check all that apply. Competitors Consumers of video content Trade agreements governing export of videos Social values around family-friendly content
Competitors Consumers of video content
task environment? Advertising that highlights BP's commitment to sustainable energy sources, such as biofuels
Customers
General Environment Dimensions
Economic, technological, sociocultural, political-legal (The technological dimension consists of methods available for converting resources into products or services.The political-legal environment consists of the government regulation of business and the relationship between businesses and the government, whereas the economic dimension relates to the overall health of the economic system in which an organization operates. The internal environment consists of the conditions and forces within an organization.)
One employee telling another, "It's just the way we do things around here—it's our organizational culture." (general/task/or internal environ)
Internal environment--- because the internal environment of an organization consists of that organization's culture, employees, and managers.
general environment : Political/Legal, or economic, or technological -President Obama's placement of a 6-month moratorium on offshore drilling -Harm to industries throughout the Gulf Coast region, including commercial fishing, seafood processing, and tourism -Development of new methods to measure oil pressure in deep-sea wells after existing mechanisms had failed
Political/Legal, economic, technological
task environment? An environmental group's staging of protests outside BP service stations to call attention to the oil spill's effects on wildlife
Regulators
environment that consists of everything affecting an organization from the outside, which includes the general environment (broad forces affecting the overall context for conducting business) and the task environment (factors of specific interest to an organization).
The external environment
When a company expands internationally, it may lack knowledge of the other country's laws and customs; therefore, it may enter into a joint venture with _________ who can provide this information.
a strategic partner
A manager who is considering entry to a new market must carefully consider all aspects of the environment as it relates to that market, including any obstacles posed by ___________ who already have established relationships with suppliers and customers
competitors
The resources over which a company and its __________ vie include raw materials, access to capital, or real estate for a store location.
competitors
Task Environment Dimensions
competitors, customers, suppliers, regulators, strategic partners
The degree to which a government regulates business relates to the ____________ dimension of the general environment.
political-legal
why do companies enter into formal contractual relationships, known as joint ventures, with strategic partners?
to gain access to needed resources. (In one case, the needed resource is information about the foreign country's environment. Strategic partners are part of the organization's task environment.)
FamHealth, a nonprofit organization that provides family counseling, contracts with another nonprofit with expertise in the treatment of substance abuse to make videos for its clients. The nonprofit that is making the videos is a ___________ to FamHealth.
supplier
which dimension of the general environment consists of methods available for converting resources into products or services.
technological
Top Dog Academy is a dog day care provider. Which issues are part of its general environment? Check all that apply. Five other dog day care centers operate within 30 miles of Top Dog Academy. PetCube is a technological innovation that provides dogs with a safe environment for play at home even when owners are away. People increasingly acknowledge the role of pets as part of the family. As consumer confidence improves, people feel they have more discretionary income.
PetCube is a technological innovation that provides dogs with a safe environment for play at home even when owners are away. People increasingly acknowledge the role of pets as part of the family. As consumer confidence improves, people feel they have more discretionary income. The general environment is a set of broad dimensions that are not necessarily associated with specific organizations. These are broadly classified as economic, technological, sociocultural, political-legal, and international dimensions. Consumer confidence relates to the economic dimension. How people view their pets is part of the sociocultural dimension. The invention of PetCube is part of the technological dimension. The nearby dog care providers are competitors of Top Dog Academy (but not competitors of dog care companies that are further away) and are thus part of Top Dog's task environment, not its general environment.
task environment? A BP contractor changing its practices to satisfy the environmental and ethical requirements set by BP
Suppliers (To support its refining operations, BP only uses suppliers that meet BP's qualification criteria, which include environmental and ethical standards.)
All organizations operate within an environmental context. Which dimensions are associated with the general environment? Check all that apply. Customers Technological Economic Regulatory
Technological Economic Regulatory
task environment? Reluctance of other energy companies to pursue deep-water oil drilling due to public outrage about environmental risks
competitors