MOD 5 values and attitudes

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2. Define the concept of attitudes and list/describe the three main components of an attitude.

Attitudes represent our feelings or opinions about people, places, and objects and range from positive to negative

1. Define the concept of values.

Values are abstract ideals that guide our thinking and behavior across all situations

a. organizational commitment

a force that binds an individual to a course of action of relevance to one or more targets

Describe the concept of cognitive dissonance and how it can be reduced.

a. Is a psychological discomfort a person experiences when simultaneously holding 2 or more conflicting cognitions (ideals, beliefs, values, emotions). b. It can be reduced by: Changing your attitude or behavior or both, belittle the importance if the inconsistent behavior, find consonant elements that outweigh dissonant ones

Describe Ajzen's Theory of Planned Behavior.

a. Is a theory about INTENTIONS being the key link between attitudes and planned behavior

List the main causes of job satisfaction.

a. Need fulfillment b. Met expectations c. Value attainment d. Equity e. Dispositional/ genetic components

Describe the relationships between job satisfaction and motivation

i. A psychological process that arouses our interest in doing something, and it directs and guides our behavior

the three main components of an attitude

i. Affective component - contains our feelings or emotions about a given object or situation ii. Cognitive component- reflects our beliefs or ideas about an object or situation iii. Behavioral component - refers to the way we intent or expect to act toward someone or something

Describe the relationships between job satisfaction and Counterproductive work behavior

i. Harms other employees, the organization as a whole, and/or organizational stakeholders such as customers and shareholders

Describe the relationships between job satisfaction and Organizational citizenship behavior

i. Individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization

Describe the relationships between job satisfaction and Turnover

i. Job satisfaction has a moderately strong negative relationship with turnover

Describe the relationships between job satisfaction and Job performance

i. Managers can foster satisfying work environments to fuel employees job involvement

job satisfaction

is an effective or emotional response toward various facets of your job

perceived organizational support

reflects the extent to which employees believe their organization values their contributions and genuinely cares about their well-being

employee engagement

the harnessing or organization members selves to their work roles; in engagement, people employ and express themselves


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