MQM 227 exam 1 Chapt 10

Which of the following queue disciplines is discussed in the textbook? Emergencies first Garner-Whitten formula Newest customer first Patient customers last None of these

A- Emergencies First

Getting an autograph from a famous person might involve standing in which type of queuing line structure? Single channel, single phase Single channel, multiphase Multichannel, single phase Multichannel, multiphase None of these

A- Single Channel, Single Phase

Which of the following is an example of a finite population in a queuing system? People waiting to place their order at a fast-food restaurant The departmental faculty in line at the copier People waiting in line at an ATM Patients seeking help in a hospital emergency room Taxpayers calling for assistance from the IRS

B- The department faculty in line at the copier

For an infinite queuing situation, if the arrival rate for loading trucks is 5 trucks per hour, what is the mean time between arrivals? 5 hours 2.5 hours 0.2 hour 0.1 hour None of these

C- 0.2 Hrs. (1/5= 0.2)

Buying a ticket for a college football game where there are multiple windows at which to buy the ticket features which type of queuing system line structure? Single channel, single phase Single channel, multiphase Multichannel, single phase Multichannel, multiphase None of these

C- MultiChannel, Single Phase

tanding in line to buy a ticket for a movie where there are multiple windows at which to buy tickets is which type of queuing system line structure? Single channel, single phase Single channel, multiphase Multichannel, single phase Multichannel, multiphase None of these

C- MultiChannel, Single Phase