MSM6610: Theories of Organizational Behavior - Quiz 3

a cross-functional team

A team that is comprised of members from different departments or functional areas is

goal difficulty

Expansions on goal-setting theory argue that goal-directed effort is a function of four goal attributes: goal acceptance, goal commitment, goal specificity and _____.

group performance and feedback

In a highly collectivist culture, performance appraisals should be focused on _____.

virtual team

It can be difficult to develop a sense of community with a team that never actually meets together in the same room, which is called a

job-related criteria.

The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on

Synchronous

Videoconferencing, instant messaging, electric meetings, and even conference calls are considered _____ technology.

Facilitator

What is a relatively new role for managers in teams?

Profit-sharing program

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?

One-on-one conferencing

Which of the following is NOT a recommended strategy for dealing with the challenges of multicultural teams?

a. It gives managers a much wider range of feedback than traditional performance appraisals do.

Which of the following statements explains why 360-degree feedback is highly beneficial to managers?

Employees value flexible reward systems and may develop strong loyalty and attachment to an employer who provides them.

Why are flexible reward systems becoming an increasingly popular form of compensation systems?

Teams give them freedom to grow and manage themselves.

Why do younger workers seem to benefit from team environments?

Teams pool individual efforts in new ways and strive for continuous improvement.

Why does working in teams result in enhanced performance?

Highly

__________ cohesive groups will not necessarily be more productive in an organizational sense than groups with low cohesiveness.

social facilitation

__________ happens when people are motivated to look good to others and want to maintain a positive self-image.

Overall organizational goals

A successful MBO program starts with top managers establishing which of the following?

helps to set the goals.

Goal setting can be motivating, especially if the individual employee

Symbolic

Goal setting can motivate employees, especially if the employee is involved in setting the goals.

incentive systems

Plans in which employees can earn additional compensation in return for certain types of performance are called

Informational or "awareness" training

The start-up phase of team implementation includes which of the following?