OB ch 1-6
1.
"Individual differences" is a narrow category only used to describe the "Big Five" personality attributes.
5.
According to Herzberg's motivator-hygiene theory, hygiene factors are more frequently associated with the content of the task being performed
14.
Alicia wants to join THS, the Theatrical Honor Society. She plans to volunteer at the local community theater, take an additional course in stagecraft, and submit her CV—all before December. Alicia creates a schedule for her goals, ensuring that everything will be done in time. Writing goals down increases goal commitment and the likelihood of successfully meeting the goal.
2.
Attitudes have three components: affective, cognitive, and behavioral.
18.
Benny seems to want to control others and often manipulates people for his own gratification. He exhibits the need for
18.
Besides leading to increases in job performance, job satisfaction, and affective commitment, proactive personality is also linked to intentions to be a(an)
19.
Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes high
3.
Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.
16.
Complex, relatively brief responses aimed at a particular target are known as emotions.
3.
Content theories of motivation focus on how internal factors and environmental characteristics influence employee motivation
12.
Core self-evaluations represent a broad personality trait comprised of all of the following except
20.
Dr. Meyers, an accounting professor, is concerned that he was not engaging his students as much as he would like. He asks his boss, the department chair, and two of his colleagues to sit in on one of his classes, to give him comments and suggestions for improvement. He also passes out student evaluation forms. Dr. Meyers is
4.
Effective managers give employees timely and task-specific feedback about what they are doing right, as well as about what they are doing wrong
15.
Ferdinand sets a goal for himself of finishing the first draft of a project report by Friday. This is a performance goal.
1. Our tendency to overlook the unethical behavior of another when it's in our interest to remain ignorant is called "the slippery slope."
Flase
1.
Intelligence cannot be modified or altered.
2.
Intensity pertains to the amount of effort being invested in an activity
18.
Intentions are influenced by the three general motives in Ajzen's model: attitude toward the behavior, subjective norm, and perceived behavioral control.
7.
Intrinsic rewards are psychic and self-granted
8.
Job crafting may involve changing task boundaries, the relational nature of a job, or cognitions about the job
6.
Job enlargement is the process of modifying a job to increase the opportunities to experience achievement, recognition, stimulating work, responsibility, and advancement.
7.
Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.
8.
Job satisfaction has a negative association with OCB and a positive relationship with CWB.
6.
Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.
11.
Most people have the technical skills to succeed at higher-level jobs. However, as you rise through the hierarchy, your job generally will require a more developed set of soft skills.
1.
Motivation explains why we do the things we do.
13.
Noel says, "I can type 70 words per minute with no errors." He is expressin
1.
Performance management is a set of processes and managerial behaviors that involve defining, monitoring, measuring, evaluating, and providing consequences for performance expectations.
11.
Personal attitudes affect ________ via ________.
9.
Punishment decreases undesired behaviors, but extinction increases undesired behaviors
17.
Regarding the relative importance of personal and technical skills, which of the following is true?
3.
Research has shown that despite the assumption many managers make, proactivity is unrelated to work performance
12.
Samantha is ambitious and has taken a position with XYZ Corporation as a management trainee. She is looking forward to going through challenging projects as she rotates through several departments of the company over the next two years. However, she also just became engaged, and wants to spend time with her fiancé. Which of the following would best describe what Samantha is seeking?
9.
Schwartz's model suggests that
8.
Spatial intelligence is likely to be most valuable to a
3.
The "organizing framework" for understanding and applying OB is based on the systems approach.
15.
The ________ model suggests that managers should monitor employees' perceptions of fairnes
16.
The acquired needs identified by McClelland include the need for achievement, the need for affiliation, and the need for esteem.
16.
The perspective that states that behavior is a function of interdependent person and situation factors is called the ______ perspective.
9.
The potential to understand and regulate yourself is ________ intelligence.
18.
To minimize halo perceptual error, a manager should
5.
Unethical behavior erodes trust, and also negatively affects cooperation in organizations.
12.
What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?
16.
When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of
8.
When you are startled by an unexpected loud noise or react to the touch of a hot surface, you are demonstrating operant behavior.
10.
Which of the following fields is not a field from which OB draws?
15.
is the extent to which a job enables an individual to experience freedom, independence, and discretion.
10.
occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well."
9.
refers to how long we focus on an activity.
15.
situations and people are both dynamic—they change.
14.
A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person
9.
A problem is a gap between an actual and a desired situation.
17.
Kara is a very likable employee. Recently, her boss rated her at the highest level in all areas of performance, even though in some areas her performance did not warrant this judgment. This is an example of a ________ perceptual error.
4.
Organizational commitment exists to the degree that the person is satisfied with his or her job.
17.
Organizations should use selection based on attitudes and emotions to choose which employees to hire.
5.
People program themselves for success or failure by enacting their self-efficacy expectations
14.
People with __________ often see the causes of events in their lives as due to luck or other environmental factors
6.
People with an external locus of control generally earn lower salaries than those with an internal locus of control
4.
Self-esteem is a broad personality trait composed of self-efficacy, locus of control, and emotional stability.
13.
Skinner labeled unlearned reflexes or stimulus-response connections as ________ behavior.
2.
Step 1 of the performance management process is monitoring and evaluating performance
13.
Which of the following is Step 1 in the three steps of the applied approach to problem solving?
11.
Which of the following is not a content theory of motivation?
4.
Which of the following is not a soft skill?
15.
Which of the following is not an element of emotional intelligence?
13.
Which of the following is not an example of a hygiene factor in Herzberg's motivator-hygiene model?
3.
A learning goal involves enhancing knowledge or skil
19.
A low valence means that the person
1.
A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.
11.
A person who ___________ is relatively unconstrained by situational forces and effects environmental change
5.
In 360-degree feedback, individuals compare perceptions of their own performance with information from their manager, subordinates, and peers
6.
In 360-degree feedback, individuals compare perceptions of their own performance with information from their manager, subordinates, and peers
7.
OB is important in all facets of school and work because
6.
The contingency approach suggests that
12.
the need for belonging is part of the need for
10.
Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values
4.
In Maslow's need hierarchy, the most basic need (and the one that must be met first) is physiological
11.
In the recency perceptual error, a person
19.
In your job search you have narrowed it down to two companies. One job offer is from a company that is offering great benefits in a town you'd like to live in and the other job offer is from a company that is offering a salary one and a half times as much as the other company along with a sign-on bonus. You decide to take the second job offer based on the financial rewards. What type of reward system do you value?
20.
Lindsey is a new college graduate and has taken a position with an engineering company in its newly formed "rotational program." She will be able to work in different functional areas (manufacturing, finance, quality assurance, and environmental health) for short periods of time and learn many different parts of the business along the way. The company is utilizing a ________ approach
2.
Linguistic intelligence is the potential to learn and use spoken and written languages
10.
Marcos set himself a goal of being able to hold plank for 5 minutes by the end of 4 weeks. This is a(n) ________ goal
19.
Southwest Airlines mechanics created widespread slowdowns in flights to pressure their company in negotiations with their union. This was illegal.
14.
The commonsense approach is about knowing which OB tools to use and under what circumstances
7.
The goal of the job characteristics model is to promote low extrinsic motivation
8.
Larry, a new lawyer at Dewey, Dewey, and Dewey, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Larry starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of
16.
Maria is a successful attorney specializing in corporate law. While it has nothing to do with her field of employment, Maria has always been interested in the history of religion. Using what little free time she has, she decided to take a course in comparative religion at the local university. She thinks that the course would be interesting and enjoyable. Maria is not pursuing a degree in the subject, nor is she taking the class for a grade. What can you say about Maria's motivation for taking the class?
14.
Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)
17.
Melissa has been out of work for eight months and is worried about providing for her family. She takes a job at a fast-food restaurant, even though the position is a step down from her previous job. According to Maslow's theory, Melissa is motivated by ________ needs.
20.
The final step of the 3-Step Approach of the Organizing Framework is
10.
Which of the following is not one of the basic dimensions of the Big Five personality dimensions?
7.
Which of the following is the most fixed of a person's individual differences?
12.
You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.
18.
_______ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.
20.
________ are relatively stable and can stem from our parents' beliefs, our experiences in childhood and throughout our life, and from our religious or spiritual beliefs
19.
________ can be developed because it involves a person's belief about his or her chances of successfully accomplishing a specific task
13.
________ is the extent to which an individual identifies with an organization and commits to its goals.
17.
________ programs help employees to integrate, assimilate, and transition to new jobs.
5.
An employee who values tradition and conformity over achievement will be more than happy to work on a holiday or to miss a child's soccer game.
