OB chapter 14

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________ is not a function of organizational culture: -Collective commitment -Social system stability -Diversity management -Sense-making -Organizational identity

Diversity management

Sizmos Inc. chairman, Alex Granger, commented that "if employees are given a fun, rewarding place to work where they can express their creativity, in return the firm will get innovation, diehard loyalty, and world-class customer service." This is an example of an organization with an adhocracy culture.

False

Which of the following statements about applying organizational socialization research is true? -Effective onboarding programs actually decrease retention because recruits who don't "fit" tend to leave the organization. -Organizations can use socialization tactics to promote ethical behavior. -Employees experience no stress associated with becoming socialized into an organization. -Managers should not use a contingency approach to organizational socialization. -All recruits can be effectively socialized through standardized socialization programs.

Organizations can use socialization tactics to promote ethical behavior.

Fred wants to start his own business one day. In preparation, he is trying to network with a diverse group of people. Which of the following statements does this reflect? -Build a broad developmental network because the number and quality of your contacts influences your career success. (incorrect) -Seek consistency or congruence between your career goals and the type of developmental network at your disposal. -Develop a mentoring plan. -A mentor's willingness to provide career and psychosocial assistance depends on the protégé/protégée's ability and potential and the quality of the interpersonal relationship. Recognize when it is time to move on to a new career.

Seek consistency or congruence between your career goals and the type of developmental network at your disposal.

Wayne has been studying ABC Corp. even before he interviewed for a position there. This is the __________ stage of organizational socialization.

anticipatory

Larry Page, Google's cofounder and former CEO, describes the culture as a "family" environment. He said, "My job ... is to make sure everybody in the company has great opportunities, and that they feel they're having a meaningful impact and are contributing to the good of society. ... It's important that the company be a family, that people feel that they're part of the company, and that the company is like a family to them. When you treat people that way, you get better productivity." This is an example of _____ culture.

clan

Which type of organizational culture has been shown by research to be most strongly related to job satisfaction?

clan

Al starts work at a law firm. For the first three weeks that he's there he is in constant contact with other new hires, all of whom wear lanyards distinguishing them from more tenured employees. Al and the other newcomers are put through a training session that introduces them to the values and policies of the firm, and clarifies the specific tasks that they would be performing. Al's socialization is ________ in nature.

collective

Jill has joined the police academy. During the training process, Jill and the other cadets are made to wear uniforms and maintain an immaculate appearance. The trainers address her as "officer" instead of using her first name. All the cadets are told they are no longer ordinary citizens but representatives of the police force. This is the ______ form of organizational socialization.

divestiture

Amy has recently joined a new research institute. She had initially thought that her job would entail a lot of field work, which would allow her to gain some practical experience, but her manager just gives her a lot of paperwork instead. She is also learning to adjust to the strict dress code that the company enforces on all of its employees. Amy is in the _________ stage of the socialization process.

encounter

t/f Social responsibility is a company's ability to make a profit without sacrificing the resources of its people, the community, and the planet.

false

The levels of organizational culture are: -strategy, mission, and values. -external environment and internal environment. -observable artifacts, espoused values, and basic underlying assumptions. -espoused values and enacted values. -identity, commitment, and stability.

observable artifacts, espoused values, and basic underlying assumptions.

A(n) ________ helps new recruits integrate, assimilate, and transition to new jobs by making them familiar with corporate policies, procedures, culture, and politics and by clarifying work-role expectations and responsibilities.

onboarding program

Peter is a resident surgeon at his local hospital. Before he could start his residency, he had to complete four years of medical school, and then two years of internship. Identify the socialization process that Peter had to undergo. random socialization

sequential socialization

t/f An organization can have the best vision and strategy in the world, but it won't be able to execute them unless its culture is aligned with its strategy.

true


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