OB Chapter 3
Properties of Deliberate practice
1. Designed to improve performance 2. Can be repeated a lot 3. Provides feedback on a regular basis 4. Is highly demanding mentally 5.Isn't much fun
Core self-evaluations
A broad personality trait comprised of four narrow and positive individual traits: Generalized self-efficacy Self esteem Locus of control Emotional stability
Self-Efficacy
A person's belief about his or her chances of successfully accomplishing a specific task Self-efficacy can be developed
Emotional Intelligence (EI)
Ability to monitor one's own emotions and those of others, to discriminate among them, and to use this information to guide one's thinking and actions
Individual differences (ID)
Attributes that describe a person
Personality
Combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities Product of interacting genetic and environmental influences
What are emotions
Complex, relatively brief responses aimed at a particular target: Person Information Experience Event Nonevent
Conscientiousness:
Dependable, responsible, achievement oriented, persistent
Big Five Personality Dimensions
Extraverted (Introverted) Agreeableness Conscientiousness Emotional Stability Openness to Experience
Self-esteem
General belief about self-worth Fairly Stable Over the Course of a Person's Life (takes a long time to increase someones self worth) Men and Women are similar
Relationship Management
Guiding and motivating with a compelling vision, inspirational leadership, influence, developing others, change catalyst, conflict management, building bonds, teamwork and collaboration
Proactive Manager + Proactive Employee
Increased Level of Job Performance, Satisfaction, and Commitment
Openness to Experience
Intellectual, imaginative, curious, broad-minded
Self-Management
Keeping disruptive emotions and impulses under control; Displaying honesty and integrity; trustworthiness; Flexibility in adapting to changing situations or overcoming obstacles
Multiple Intelligences
Linguistic Logical-Mathematical Musical Bodily-Kinesthetic Spatial Interpersonal Intrapersonal Naturalist
Standards of Behavior
Organizations have emotion display norms, or rules that dictate which types of emotions are expected and appropriate for their members to show
Extraversion
Outgoing, talkative, sociable, assertive
Prospective emotion (forward-looking)
People are afraid of things that might happen in the future ex. fear
Retrospective emotion (backward)
People are angry about what happened or did not happen in the past ex. anger
Self-Awareness
Reading one's own emotions and recognizing their impact; using "gut sense" to guide decisions; knowing one's strengths and limits; a sound sense of one's self worth and capabilities
Locus of control
Relatively stable personality characteristic that describes how much personal responsibility someone takes for their behavior and its consequences can change by reflecting
Emotional Stability
Relaxed, secure, unworried
Personal Competence (EI)
Self-Awareness Self-Management
4 Components of Emotional Intelligence
Self-Awareness Self-Management Social Awareness Relationship Management
Social Awareness
Sensing others' emotions, understanding their perspective, and taking active interest in their concerns
Social Competence (EI)
Social Awareness Relationship Management
Proactive Personality
Someone who is relatively unconstrained by situational forces and who affects environmental change......(highly valued in work place)
Emotional stability
Tend to be Relaxed, Secure, Unworried, Less Likely to Experience Negative Emotions Under Pressure Have Higher Job Performance, More OCB, Fewer CWBs
External Locus of Control
Things Happen To You (they control my destiny, luck/environment) ex. failed because teacher sucked
Agreeableness
Trusting, good-natured, cooperative, softhearted
Internal Locus of Control
You Make Things Happen (I control my destiny) Ex. failed because I didn't study enough
Deliberate practice
a demanding, repetitive, and assisted program to improve one's performance
State like
differences are relatively flexible (ex. attitudes, emotions, self esteem) Managers can help manage and have more influence on state like
Conscientiousness effect
has the strongest effect on job performance and job satisfaction
Intelligence
intelligence represents an individual's capacity for constructive thinking, reasoning, and problem solving
Extraversion predictor
is a stronger predictor of job performance than agreeableness
Practical intelligence
is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments
Higher you go on Emotional Stability, the ______________on OCB
lower
Logical-Mathematical
potential for deductive reasoning, problem analysis, and mathematical calculation
Musical
potential to appreciate, compose, and perform music
Linguistic
potential to learn and use spoken and written languages
Naturalist
potential to live in harmony with one's environment
Spatial
potential to recognize and use patterns
Intrapersonal
potential to understand and regulate oneself
Interpersonal
potential to understand, connect with, and effectively work with others
Bodily-Kinesthetic
potential to use mind and body to coordinate physical movement
Emotions change ____________ and /or ____________ states
psychological and /or physiological (positive, negative, mixed)
Trait like
stable over time and across situations and difficult to change (ex. intelligence and personality) Managers have little or no impact on trait IDs
