OB Chapter 3

Ace your homework & exams now with Quizwiz!

Properties of Deliberate practice

1. Designed to improve performance 2. Can be repeated a lot 3. Provides feedback on a regular basis 4. Is highly demanding mentally 5.Isn't much fun

Core self-evaluations

A broad personality trait comprised of four narrow and positive individual traits: Generalized self-efficacy Self esteem Locus of control Emotional stability

Self-Efficacy

A person's belief about his or her chances of successfully accomplishing a specific task Self-efficacy can be developed

Emotional Intelligence (EI)

Ability to monitor one's own emotions and those of others, to discriminate among them, and to use this information to guide one's thinking and actions

Individual differences (ID)

Attributes that describe a person

Personality

Combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities Product of interacting genetic and environmental influences

What are emotions

Complex, relatively brief responses aimed at a particular target: Person Information Experience Event Nonevent

Conscientiousness:

Dependable, responsible, achievement oriented, persistent

Big Five Personality Dimensions

Extraverted (Introverted) Agreeableness Conscientiousness Emotional Stability Openness to Experience

Self-esteem

General belief about self-worth Fairly Stable Over the Course of a Person's Life (takes a long time to increase someones self worth) Men and Women are similar

Relationship Management

Guiding and motivating with a compelling vision, inspirational leadership, influence, developing others, change catalyst, conflict management, building bonds, teamwork and collaboration

Proactive Manager + Proactive Employee

Increased Level of Job Performance, Satisfaction, and Commitment

Openness to Experience

Intellectual, imaginative, curious, broad-minded

Self-Management

Keeping disruptive emotions and impulses under control; Displaying honesty and integrity; trustworthiness; Flexibility in adapting to changing situations or overcoming obstacles

Multiple Intelligences

Linguistic Logical-Mathematical Musical Bodily-Kinesthetic Spatial Interpersonal Intrapersonal Naturalist

Standards of Behavior

Organizations have emotion display norms, or rules that dictate which types of emotions are expected and appropriate for their members to show

Extraversion

Outgoing, talkative, sociable, assertive

Prospective emotion (forward-looking)

People are afraid of things that might happen in the future ex. fear

Retrospective emotion (backward)

People are angry about what happened or did not happen in the past ex. anger

Self-Awareness

Reading one's own emotions and recognizing their impact; using "gut sense" to guide decisions; knowing one's strengths and limits; a sound sense of one's self worth and capabilities

Locus of control

Relatively stable personality characteristic that describes how much personal responsibility someone takes for their behavior and its consequences can change by reflecting

Emotional Stability

Relaxed, secure, unworried

Personal Competence (EI)

Self-Awareness Self-Management

4 Components of Emotional Intelligence

Self-Awareness Self-Management Social Awareness Relationship Management

Social Awareness

Sensing others' emotions, understanding their perspective, and taking active interest in their concerns

Social Competence (EI)

Social Awareness Relationship Management

Proactive Personality

Someone who is relatively unconstrained by situational forces and who affects environmental change......(highly valued in work place)

Emotional stability

Tend to be Relaxed, Secure, Unworried, Less Likely to Experience Negative Emotions Under Pressure Have Higher Job Performance, More OCB, Fewer CWBs

External Locus of Control

Things Happen To You (they control my destiny, luck/environment) ex. failed because teacher sucked

Agreeableness

Trusting, good-natured, cooperative, softhearted

Internal Locus of Control

You Make Things Happen (I control my destiny) Ex. failed because I didn't study enough

Deliberate practice

a demanding, repetitive, and assisted program to improve one's performance

State like

differences are relatively flexible (ex. attitudes, emotions, self esteem) Managers can help manage and have more influence on state like

Conscientiousness effect

has the strongest effect on job performance and job satisfaction

Intelligence

intelligence represents an individual's capacity for constructive thinking, reasoning, and problem solving

Extraversion predictor

is a stronger predictor of job performance than agreeableness

Practical intelligence

is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments

Higher you go on Emotional Stability, the ______________on OCB

lower

Logical-Mathematical

potential for deductive reasoning, problem analysis, and mathematical calculation

Musical

potential to appreciate, compose, and perform music

Linguistic

potential to learn and use spoken and written languages

Naturalist

potential to live in harmony with one's environment

Spatial

potential to recognize and use patterns

Intrapersonal

potential to understand and regulate oneself

Interpersonal

potential to understand, connect with, and effectively work with others

Bodily-Kinesthetic

potential to use mind and body to coordinate physical movement

Emotions change ____________ and /or ____________ states

psychological and /or physiological (positive, negative, mixed)

Trait like

stable over time and across situations and difficult to change (ex. intelligence and personality) Managers have little or no impact on trait IDs


Related study sets

Without Their Permission: The Story of Reddit and a Blueprint For How To Change the World

View Set

NCLEX-PN Series: Strategies for Positioning Questions

View Set

Nutrition ch9: Water and Electrolyte Balance

View Set