OBT Test 1 Review

A business that combines and transforms resources into tangible outcomes that are the sold to others is called: ______________________________

A manufacturing organization

Medical consequences of stress include all of the following except? Ulcers, headaches, heart attacks, accident proneness, or strokes

Accident Proneness

Agreeableness results in some people being: gentle, forgiving, cooperative, or understanding

All of these are correct

An individual coping strategy to deal with workplace stress includes: using relaxation techniques, participating in support groups, engaging in regular exercise, or improving time management skills

All of these are correct

_____________ refers to individual factors that cannot be seen directly, such as goals, values, personalities, decision-making styles, knowledge, skills, abilities, and attitudes.

Deep-level diversity

Managers with a low tolerance for ambiguity tend to be more ____________ with their staff and do not empower them to make their own decisions at work.

Directive

______________ workers do not perform close to their potential capability, lacking the emotional and motivational connections to their employer that drive discretionary effort.

Disengaged

_______________ have a learning style where they tend to organize concrete situations from different perspectives.

Divergers

Karson Photography Studios previously hired and managed its own custodial staff, but the company recently started contracting this work to a cleaning company. This is an example of _____________.

Outsourcing

According to the Myers-Briggs inventory, _____________ people are adaptable, spontaneous, and curious.

Perceiving

A poorly designed office that doesn't allow a worker adequate privacy is an example of ________________ organizational stressor.

Physical demand

A person who tends to see things in a positive light and appears to be in a good mood most of the time has a high level of: ________________________

Positive affectivity

Which of the following is not a type of value?

Primary

_________________ provide both potentially positive and negative information to job candidates.

Realistic job previews

A supervisor who is comfortable taking a gamble on new products has high: ________________

Risk Propensity

__________ diversity occurs when there are differences in position or opinion among group members, especially regarding group goals or processes.

Separation

Title V11 of the Civil Rights Act of 1964, which was further amended in 1991, prohibits employee discrimination based on a variety of characteristics. Which of the following is NOT included?

Sexual orientation

Job satisfaction tends to _____________ over time.

Stay constant

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called:

The "like me" bias

People tend to associate beauty with other positive characteristics. This phenomenon is an example of: ____________________

The halo effect

What percentage of the US workforce reports being aware of abusive conduct in the workplace?

60

Which statement accurately describes a characteristic of information technology? A) It has resulted in additional down time for managers B) It has increased a sense of urgency related to decision making C) it has created inflexible worksites D) it has increased personal communication E) it has decreased ethical decision making for managers

B

After working in a fast food restaurant for three years to pay for college tuition, Amanda vowed to never work in a restaurant again. But after graduation, the only job offer offer she received was as a manager at a local restaurant. If Amanda accepts the job, it may result _______________ dissonance.

Cognitive

In which stage of the GAS do people typically experience feelings of no longer being able to cope with the stressor?

Exhaustion

Which of the "Big Five" personality dimensions refers to being talkative and energetic?

Extroversion

Which of Gardner's multiple intelligences refers to self-awareness?

Intrapersonal

_____________ are techniques that can help organizations manage diversity.

Training and mentoring

Which of the following is a dimension of diversity? Sexual orientation, age, gender, mental abilities

All of these are correct

The ______________ indicator is among the most popular personality selection instruments used today in business.

Myers-Briggs

Another term for power distance is: _________________________

Orientation to Authority