Om Test 2
Which of the following is NOT a way to increase service efficiency? A. Expand the options B. Automation C. Modularization D. Delay customization
A. Expand the options
What is the time of the slowest workstation in a production system? A. bottleneck time B. effective capacity C. utilization D. throughput time
A. bottleneck time
The choice of producing the component internally or purchasing the component externally is known as the A. make-or-buy decision. B. engineering decision. C. product life decision. D. work order decision.
A. make-or-buy decision
What is a design that can be produced to requirements even with unfavorable conditions in the production process? A. robust design B. DFMA C. CAD D. modular design
A. robust design
In many applications, human quality inspectors can be replaced effectively by A. vision systems. B. RFID tags. C. FMS. D. automated storage and retrieval systems.
A. vision systems
What is the primary objective for a service or retail organization when making a location decision? A. Maximize size of the labor pool B. Maximize revenue C. Minimize customer-drawing area D. Minimize cost
B. Maximize revenue
Which of the following is NOT a tool for process analysis and design? A. process chart B. Pareto chart C. flowchart D. process mapping
B. Pareto chart
What is the objective of the product decision? A. To develop and implement a product strategy that minimizes the product life cycle. B. To develop and implement a product strategy that meets the demands of the marketplace with a competitive advantage. C. To develop and implement a product strategy that positions the firm as an industry leader. D. To develop and implement a product strategy that exceeds the demands of the supply chain with a competitive advantage.
B. To develop and implement a product strategy that meets the demands of the marketplace with a competitive advantage.
Efficiency is given by A. actual output divided by design capacity. B. actual output divided by effective capacity. C. design capacity divided by utilization. D. effective capacity divided by actual output.
B. actual output divided by effective capacity
Simultaneous performance of the various stages of product development is known as A. advanced engineering. B. concurrent engineering. C. manufacturability and value engineering. D. business engineering.
B. concurrent engineering
Which of the following phases of the product life cycle has negative cash flow and increasing spending on development and production? A. growth phase B. introductory phase C. decline phase D. maturity phase
B. introductory phase
Which of the following technologies is particularly useful for prototype development and small lot production? A. CAD B. 3-D printing C. STEP D. CAM
B. 3-D printing
In which phase of the life cycle has the product design begun to stabilize? A. Maturity phase B. Introductory phase C. Growth phase D. Decline phase
C. Growth phase
What is the major difference in focus between a location decision in the service sector vs. the manufacturing sector? A. There is no difference in focus. B. The focus in manufacturing is on revenue maximization, while the focus in service is on cost minimization. C. The focus in service is on revenue maximization, while the focus in manufacturing is on cost minimization. D. The focus in manufacturing is on labor, while the focus in service is on raw materials.
C. The focus in service is on revenue maximization, while the focus in manufacturing is on cost minimization.
An assembly chart is A. an exploded view of the product. B. an instruction to make a given quantity of a particular item. C. a schematic showing how the product is assembled. D. a listing of the operations necessary to produce the component.
C. a schematic showing how the product is assembled
What term refers to the location of competing companies near each other? A. neighboring B. battling C. clustering D. centralizing
C. clustering
Which of the following is a characteristic of the maturity phase of the product life cycle? A. Product designs begin to stabilize. B. Products are "fine-tuned." C. Products are considered for termination. D. Competitors are well established
D. Competitors are well established.
Which of the following statements is NOT true regarding location decisions? A. Location decisions to support a low-cost strategy require particularly careful consideration. B. Location often has the power to make or break a company's business strategy. C. Location decisions are important because location has a major impact on the overall risk and profit of the company. D. Once management is committed to a specific location, many costs become relatively easy to reduce.
D. Once management is committed to a specific location, many costs become relatively easy to reduce.
A process focused facility is A.based on the classical assembly line. B. a production facility organized around products. C. a rapid, low-cost production facility that caters to constantly changing unique customer desires. D. a production facility organized around specific activities.
D. a production facility organized around specific activities
What is the theoretical maximum output of a system in a given period under ideal conditions? A. efficiency B. utilization C. effective capacity D. design capacity
D. design capacity
When ordering a new zagflatz, customers must choose the style of three major components, each of which has about ten variations. This is an example of A. environmentally friendly design. B. CAD. C. robust design. D. modular design.
D. modular design
High-volume, low-variety production is best suited for which of the following process strategies? A. mass customization B. process focus C. repetitive focus D. product focus
D. product focus
Which of the following is NOT an example of tangible costs? A. labor B. utilities C. depreciation D. public transportation facilities
D. public transportation facilities
A goods-producing location decision would likely emphasize the importance of which of the following? A. appearance and image B. security and lighting C. parking and access D. utility and labor costs
D. utility and labor costs
