ORG

which of the following is true of teams?

A team works interdependently over some time period to accomplish common goals related to some task-oriented purpose.

In class, we watched a Brain Game clip where an auctioneer off a $20 bill. Two of the participants ended up biding on the $20 bill for more than $20. This video illustrated which type of decision-making bias?

Faulty attributions

according to research, of the five facets of value-percept theory, which two facets have weakest influences on overall job satisfaction?

pay satisfaction and promotion satisfaction

according to the article on "languishing" that we discussed in class, why is it troublesome to be in a state of languishing for a long period of time?

people may eventually end up having more severe health issues

In class, we discussed an article on "languishing" by Adam Grant. Which of the following descriptions best reflects a state languishing" a. that "meh" feeling you get when you just don't want to do anything b. an inability to focus c. dulled motivation d. an absence of well-being E. All of the above

All of the above

In class, we discussed an article on "Workism Is Making Americans Miserable." What was the main point of this article?

Americans place more value on "work" than any other social role in life

which of the following is an example of a strain? a. dario clocks in late to his retail job after a night of partying. b. Amrita develops insomnia while trying meet the deadline to sequencing a new gene. c. Sylvia leaves her waitressing shift early many days in a row as a result of low customer turnout. D. Vandaya works a second job to save up money for college. E. Ahmed sits alone on his lunch hour and reads a book.

Amrita develops insomnia while trying meet the deadline to sequencing a new gene.

Bob, Director of Human Resources Management, firmly believes that his organization should be screening job applicants for their tendencies to work hard, their organization skills, their ambitiousness, and reliability. Bob's boss, Felicity says, "That sounds like an awful lot of personality traits. I don't know if we can afford to test job applicants on so many things." Bob, having taken organizational behavior as an undergraduate student, replies by stating that it's really only one overarching personality type. What personality type is Bob describing?

Conscientiousness

According to expectancy theory, motivation is always going to be greater than one because expectancy, instrumentality, and valence are added together

False

which of the following organizations has a strong culture? A. healthy heart snacks, whose purchasing department is predominantly vegan and frequently pushes to eliminate animal products from the company's catalog even though they are the best sellers B. Blue Blood Investments, whose youthful sales team clashes with upper management over the best way to implement new product rollouts C. Action Video Cameras, whose product development team is led by Vance, a well-known adventurer and maverick designer who sets up a satellite office for his team three miles from the main campus D. Global Package Delivery Systems, whose drivers dress the same, drive the same types of trucks, follow the most efficient routes, and rarely deviate from established delivery protocols. E. Sandi's Sunglass Shack, whose retail clerks purposefully receive little training and are hired based on their personality and ability to come up with creative ways of selling the company's products.

Global Package Delivery Systems, whose drivers dress the same, drive the same types of trucks, follow the most efficient routes, and rarely deviate from established delivery protocols.

to successfully pass your college classes, professors usually provide syllabi or an outline for the assignments that need to be successfully completed. by using a syllabus, professors are providing ___________, such that students know what they need to do in order to reach the goal of passing the class.

Initiating structure

Teresa works in a chemical factory where her job involves inspecting containers of kerosene as they pass down the assembly line. She goes through a five-step process compliant with safety regulations laid down in the company manual, and she seldom has to think about her work. One day, however, a fire broke out on the line, and Teresa, who saw it before anyone else, grabbed an extinguisher just in time. Had she not acted quickly, the fire would have quickly spread, potentially resulting in widespread injuries and even death. In terms of organizational behavior, what is the best way to describe this situation?

Normally, Teresa's job involves routine task performance, but this situation required adaptability.

Strong cultures are always good cultures as they guide their employees toward the most successful organizational outcomes.

false

which of the following scenarios deals with satisfaction with the work itself

Piotr enjoys his job because he constantly faces new challenges

Selena sells luxury cars for a living, but in recent months her sales have slumped. This is partly due to an economic recession, which has led to a downturn in the market. In addition, Selena has been distracted by the fact that her mother has been in the hospital. As a result of her decline in sales, Selena recently received a bad job performance rating. Why would she have grounds to dispute this rating?

The economic downturn is a factor beyond her control.

In class, we reviewed the case study: "The Amy Crew Team." In the end, the coach had the varsity team stay as is for the semifinal, and the varsity players wrestled each other to relieve frustration.

True

The Xiamen case study covered in class was about the computer industry.

false

Chloe loves her job, admires her boss, and believes in the goals and vision of the company she works for. She cannot imagine looking for or finding a better job. Chloe most likely is demonstrating:

a high level of organizational commitment

tasks for which the contributions resulting from the abilities of every member are considered in total to determine team performance are _____ tasks.

additive

Cindy is a team leader of a software company. her job is to supervise a team of programmers. cindy's team of programmers are highly experienced in their job and have more knowledge of programming than Cindy. Cindy's boded recently asked Cindy to come up with a new program to be exceptional because of the importance of keeping the client happy, Cindy decided to make decisions regarding the client's new program on her own. she did not seek input from her team of experienced programmers. Cindy is currently using a ______ leadership style, but she'd better be off using a _____ leadership style because ______.

autocratic; facilitative the leader and team should work together because of the high importance of the decision and the higher expertise of the team.

Raul has a plan to completely reorganize the workflow in his department, but before presenting it to Gordon, his supervisor, he recruits the support of his colleagues Natalie and Andre. This is an example of the influence tactic known as

coalition

When one person seeks to satisfy his or her own interests regardless of the impact on the other parties to the conflict, that person demonstrates a _____ form of conflict resolution.

competing

organizations use four specific consequences to modify behavior. these are known as ________.

contingencies of reinforcement

Emily continued to live in Stillwater, Oklahoma longer than what she would have liked because her salary was good, the cost of living was low, and she had good medical and retirement benefits. this is an example of which type of commitment a. affective b. normative c. continuance d. emotional e. embeddness

continuance

Maddie has been working as the creative head at Juno Designs for the past 25 years. Although she likes her job, she has begun to feel like she is in a creative slump and has been considering leaving to start her own company. Maddie will be eligible for retirement in five years. After discussing it with her husband, she decides that leaving now would be a mistake. After she retires, she will reconsider the idea of starting her own company. This is an example of ______________ commitment.

continuance

Daylen and Daven had totally different childhoods. Daylen was raised in a supportive environment, and Daven was raised in an abusive, neglectful environment. Daylen always scored about fifty points higher than Daven on cognitive ability tests when they were in school. After graduation, they both were hired by the same company for the same occupation. Now, five years later, what would be the most likely result if they both took a cognitive ability test?

daven would narrow the scoring gap with Daylen because environmental influences on cognitive ability tend to decrease as people age.

Which of the following decision-making style is characterized by the highest level of employee Involvement?

delegative

In class, we discussed the confusing contrast between women's educational attainments and the persistent pay gap between genders. This can be best explained as a consequence of _________.

distributive injustice and informative justice

which theory suggests that employees create a "mental ledger" of the outcomes they get from their job duties? a. goal-setting theory b. equity theory c. expectancy theory d. psychological empowerment

equity theory

Rachel wakes up every morning and exercises for 30 mins. on the days she exercises she believes she is much more productive on the job. in turn, Rachel starts to encourage her employees to exercise regularly because doing so will improve their productivity. Rachel is providing this recommendation based on:

experience

as a soldier in the U.S. Army, Lexi underwent an extensive course of training as a combat field medic. during that time, she learned from manuals and performed exercises involving dummies and other simulation aids. a few months later, she found herself in a combat situation overseas, treating real soldiers with actual wounds. she would later tell her family that she learned in a day on the battlefield was worth many weeks of training in school. in terms of organizational behavior, this example illustrates the difference between ______ knowledge.

explicit and tacit

Katharine is highly sociable and likes to be in charge. She prefers to spend her free time socializing with friends. When people see her for the first time, she usually impresses them with her passion and boldness. Due to these characteristics, Katharine is often chosen to be the leader of her group. Katharine is most likely high on which personality trait?

extraversion

In the case study "Coach Knight: The Will to Win," Coach Knight exhibits a delegative leadership style.

false

Most people appraise situations with high time pressure as rather stressful, and they also tend to appraise these situations as more hindering than challenging.

false

The time-driven model of leadership suggests that the focus should shift away from autocratic, consultative, facilitative, and delegate situations to autocratic, consultative, facilitative, and delegative leader.s

false

an effective way for organizations to foster affective commitment is through improving salary and benefits packages

false

commission pay is an example of fix-ratio reinforcement

false

distributive bargaining is aimed at accomplishing a win-win scenario.

false

learning refers to the process of generating and choosing from a set of alternatives to solve a problem.

false

political deviance refers to behaviors that intentionally harm the organization's assets and possessions

false

the belief that a person has the capabilities needed to execute the behaviors required for task success is known as self-actualization

false

in organizations with networked cultures, we tend to find ____ sociability and _____ solidarity

high; low

When job performance evaluation time rolls around, Michael always comes out ahead of his coworkers, but his success comes at a price. He has been known to give his supervisors negative (and sometimes untrue) information about his coworkers, and when it looks as though someone else may be about to get a better job performance evaluation, bad things tend to happen to that person, such as lost paperwork and missed meetings due to deleted calendar appointments. In terms of organizational behavior and the principles of job performance evaluations, it is clear that

his supervisors' emphasis on results has created an environment in which an employee might use unethical behavior to get ahead.

Which of the following statements about resource-based view of organization is accurate?

it describes what makes resources capable of creating long-term profits for the firm

in class, I showed you a clip from the movie "office space." in this movie, Milton is considered an outgroup member. he does not have a strong relationship with his boss. in describing the employee-boss relationship, Milton and his boss are _________.

low in the leader-member exchange

Which of the following is the best example of a distributive bargaining situation? a. negotiating when buying a car from a car dealership b. negotiating employment terms with a talented individual c. negotiating with an architect to design a new building at Rutgers d. negotiating with the dean who should win the "best undergrad" award e. none of the above are examples

negotiating when buying a car from a car dealership

Alex and his colleagues frequently go out for happy hours. they enjoy hanging out with each other. however, at work, each colleague pushes for very different goals and projecTs. this best describes what kind of culture?

networked

Hector works as an assistant coach for the Boise Geysers in the US Basketball Association. Recently, he was offered the position of head coaching duties with the Boulder Mountain Goats. Though their offer was very attractive, and it would have been a huge career move for Hector, he declined the offer. He felt it was with Geysers that he had learned and developed as a coach and that staying with the team was the right thing to do. This is an example of _____________ commitment.

normative

which of the following is one of the three types of organizational commitment a. normative b. distributive c. associative d. proactive e. reactive

normative commitment

the physical layout of the workspace, dress codes, and the level of technology used are all examples of _____ that are represented by the organization's culture.

observable artifacts

Jan, the manager at Direct, is a favorite with her employees because she has the ability to recognize and understand the emotions of her peers and subordinates. She interacts with all employees in a warm manner and is very approachable when her employees encounter problems. Which of the following characteristics does Jan possess?

other awareness

Although Jeffery thinks he would be good in the business profession, he declared an English major instead of management. when asked why, he said that the management major required him to take accounting, finance, and statistics courses, and he is afraid of not doing well in these courses. if he doesn't do well in these courses, he believes that others will judge him as not being cut out for the business profession. which type of goal orientation does Jeffery have?

performance-avoid

what are the first two stages of the negotiation process?

preparation and exchanging information

Jill is graduating from college in three months. Her parents made it clear that they will not be able to offer her financial assistance once she graduates. Thus, Jill has been spending a lot of time at career fairs and speaking with her career advisor. Jill's roommate asked, "are you stressed about finding a job?" Jill responded by stating: "yes." JIll went on to say: "but I am figuring out how to deal with the stress. I attend career fairs, apply for jobs, and discuss my career potential with my advisor. I am doing everything I can to handle the situation." from this illustration, Jill experienced which two stress responses?

primary appraisal; secondary appraisal

Gary is working on a marketing team to develop a marketing plan for their new product launch. the team consists of 6 individuals and each of them received different tasks. there are weekly meetings to evaluate the progress of the team. the second team member, David, is supposed to have the market analysis report done by the third meeting but he is waiting on data from the first team member, Jessica. David cannot start on his part until Jessica gives him her data. this is a perfect example of _______.

production blocking

______ is the use of logical arguments and hard facts to show the target that a request is a worthwhile one.

rational persuasion

For years, Beyonce has used her incredible voice to empower millions of people all across the globe and her platform to champion positive change. Most of Beyonce's power comes directly from her fans, as she currently has 219 million followers on Instagram, and this number is continuously rising. In 2018, she have her fans the option to donate funds to a charity based in Flint, Michigan, to support those affected by the city's water crisis when purchasing tickets for the tour. She ultimately raised more than $80,0000, which she donated ahead of her performance in Detroit (Global Citizen, 2018). Which of the following best described Beyonce's power to influence others?

referent power

according to the article we discussed in class, the ability to recover from difficult experiences and setbacks, to adapt, move forward and sometimes even experience growth is _____.

resilience

which of the following scenarios best illustrates role conflict?

rose as the manager of the accounting department, must reprimand her best friend, a subordinate, for returning late from lunch.

Well-known responses to normal job demands that occur in a predictable way are a part of a. Adaptive task performance b. citizenship behavior c. job performance d. routine task performance e. knowledge work

routine task performance

a hospital that tries to prevent infections by encouraging handwashing may emphasize a _____ culture.

safety

Individuals engage in ________ because it is impossible for them to assimilate everything they see and can take in only certain stimuli. A) selective perception B) cognitive dissonance C) self-serving bias D) emotional labor E) self-fulfilling prophecy

selective perception

After his annual performance appraisal, Joe was disappointed with his 5 percent increase in pay, compared to the 10 percent increase his colleagues received. When Joe spoke to his manager, he was told his colleagues were able to perform well over the minimum standard. Joe had not been aware of the minimum he was expected to achieve or the levels generally achieved by his colleagues. What would best help Joe improve his performance?

setting specific goals

the ______ model suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave

social influence

Andrew is very good at puzzles. In fact, he signs up for puzzle competitions around the country where he competes with other individuals in terms of putting together puzzles the quickest. when asked why he is so successful, Andrew replied: "it's very easy for me to look at the puzzle pieces and to quickly visualize which pieces go together." Andrew is probably high on which type of intelligence?

spatial

a former employee of Progressive Insurance said that when she worked there, it was regularly discussed that the founder and CEO liked to commune marijuana. in terms of observable artifacts, this example represents _______, which is one way of demonstrating culture.

stories

Dr. F often receives revise-and-resubmits on her research projects. she first submits her research papers to a journal. dr. f is usually quite good at the revise-and-resubmit process, b which her case her papers usually get into the journals that provide her with this opportunity. dr. f's new doctoral student, herb, asks Dr. F how she's so successful at the revise-and-resubmit process. she responds by saying: "it's hard to explain. you'll just have to go through the experience with me to learn for yourself." this description demonstrates that dr. f has ________ knowledge about the revise-and-resubmit process.

tacit

In class, I showed you a video of the Challenger explosion. this video illustrates two concepts. first, sometimes work groups become too high in _______, such that they exhibit high emotional bonds between members. unfortunately, this can be dysfunctional if it results in ________, which contributed to the Challenger explosion.

team cohesion; groupthink

Abilities are a function of both genes and the environment.

true

According to the attraction-selection-attrition framework, employees will leave the organization if they discover that their values do not align with the organization's values.

true

In class, we reviewed the case study: "Tony Hseih at Zappos" In 2013, Zappos adopted a new organizational form known as Holacracy, which represents a flexible self-governing structure.

true

Lou chose the new product team very carefully, recruiting only the best performers from marketing, operations, finance, and HR. She expected this group to design and develop a stellar new product in record time. She doesn't understand why this team composed only of superstars has not lived up to her expectations. Lou's group has not demonstrated process gain.

true

Theory is defined as a collection of assertions—both verbal and symbolic—that specify how and why variables are related, as well as the conditions in which they should (and should not) be related.

true

Traits are more predictive of leader emergence than they are of leader effectiveness.

true

compromise is the most common form of conflict resolution, whereby each party's losses are offset by gains and vice versa.

true

continuance commitment tends to create more of a passive form of loyalty than affective commitment

true

in one scientific study, leaders who used the "time-driven model" for decision making made effective decisions 68% of time time. conversely, those who did not use the model only made effective decisions 22% of the time.

true

some employees do not want frequent promotions because promotions bring more responsibility and increased work hours

true

Alice grew up in a home that was very stable. she could count on her parents to fulfill her needs. as a result, she usually trusted people. when Alice first met her boss, she assumed he would look out for her best interests. however, over time, Alice started to trust her boss for different reasons. she realized that her boss really knew her stuff. when challenged about an engineering decision, her boss always responded competently and was well respected for her knowledge. please identify the two types of trust that are described in this scenario.

trust propensity and ability trust

Manuela, a writer of advertising copy, has been an overachiever throughout her career. She enjoys the intellectual stimulation she has at work. She feels her work allows her to use her creativity and artistic skills to their full potential. Which of the following work value categories is important to Manuela?

work itself