Org Beh Exam 2
Charges of sexual harassment in the workplace began with females accusing makes of harassment, over the years, more charges involved a
males against females
A person with heavy machiavellianism tendcy would likely to
manipulate others for personal gain
A commuication disadvantage of telecommunication is a teleworker
may lose out on being apart of a formal communication network in the office
A recommend technique for overcoming cross cultural communication barriers is to
minimize the use of idioms and analogies specific to your language
The EEOC recommends that employees who believe they have been harassed should have
multiple ways to file a complaint
The motivation principle, What's in it for me? directly supports the
need theory of motivation
Which of the following is a recommended way of dealing with difficult people?
Avoid giving the person recognition or attention
A study of women leaders in the United Kingdom and the US found that women leaders tend to have an individual style of problem solving and decision making that excludes
False
Which of the following would be the least effective approach to minimizing the frequency of organizational politics?
Practicing closed rather than open communication
Which of the following would be the most characteristic of power oriented linguistic style?
Speak with a big picture perspective
A key element of social learning theory is that before engaging in a particular behavior, Workers will evaluate the consequences associated with the behavior
TRue
A study with college kids showed that when their mood is elevated temporarily, they will show an increase in expectancies, instrumentalities and valences
True
Which one of the following behaviors is best described as a political blunder
criticizing the ceo right after he/she delivered a speech
Rudeness and inclusivity have become
a sign efficent source of workplace conflict
The best evidence that a worker is motivated is when the worker
actually puts effort into achieving goals
People with a learning goals orientation
are more likely to improve their performance through goals
Accoding to the equity theory, worker are likely to be motivated when they
believe they are being treated equitably
The recommened starting point for establishing a power base for yourself is to develop power
coercive
A study about the control of organizational politics found that when superiors and employees shared the same goal
commitment and performance were less negatively affected by politics
A method designed specifically for resolving conflict with angry people is called
confront, contain and connect
Which one of the following is the least critical factor for the importance of successful empowerment experience
decrease the structure for the team member
Which of the following set of goal characteristics will probably lead to higher levels of performance
difficult and specific
A gender difference in communication style is that men are more likely to
dominate discussion during a meeting
Removing from the premise people you have wrong has labeled
embrace of demolish
According to 100 year old scientific law, as a task becomes more complex the person performing the task can tolerate more arousal and stress to achieve optimal performance
false
The purpose of metacommunication is to speak clearly, rapidly, and forcefully in order to overcome reistance
false
It is recommended that the international worker makes extensive use of nonverbal communications, non verbal symbols are consistent across cultures
fase
"Management by walking around" bypasses
formal communication channel
A growing approach to reducing and preventing burnouts is to
grant employees paid sabbaticals
The purpose of territorial game is to
hoard some resources that might give you power
An experiment about expectancy theory conducted with college kids showed that being in a good mood
increased expectancy, instrumentalities and valences
Chance encounters between managers and employees will work as a(n)
informal communication channel
Relying exclusively on emails as a way of staying in contact with others
is recommended because electronic communication has replaced the necessity of facetime
A recommended way of projecting enthusiasm and confidence with body language is to
loosen your facial expressions
A key communication disandvantage of presentation technology (Powerpoints) is that the speaker will often
lose eye contact with the audience
The job demand control model explains that workers experience the most stress underneath the conditions of
low control, high job demand
Which of the following is not a recommended way of dealing with a difficult person
lower the person's self confidence to bring out humility
Your boss discusses your job performance with you. He says, " Could you summarize for me what I've told you"?" Your boss is trying to overcome communication barriers through
obtaining feedback
An arguement offered about gender differences in political skills is that because
of barriers hampering their success, women need to develop greater political astuteness
A person experiences job stress when he or she
perceives that the threat cannot be dealt with readily
Maslow's need theory of motivation states that human needs are arranged into the following five run ladder
physiological, safety, social, esteem, self actualization
Political skills are now regarded as
positive force that includes social astuteness
To lead by example, the manager must
serve as a positive role model
A company blog communicates information in a(n)
soft, human touch?
A major reason that line and staff groups enter into conflict is that line manager
staff group is trying to extert too much influence
Many acts of workplace violence stem from
stressed employees who had conflict with their superiors
When communication is effective, the two communicators
take turns being sender and receiver
An effective presentation technique for using Powerpoint or similar programs is to
tell a story and use slides to support the story
After having implemented to win-win approach to conflict resolution
the relationship between the parties improves
A general impact of culture on a worker motivation
the same reward may have different valence in different cultures
Many ambitious and successful corporate executives have strong machiavellian tendencies, such as acquiring companies just to give appearance of true corporate growth
true
The communication barrier of semantics might arise when a manager
uses a word of term that workers are likely to interpret in different ways