Org Beh Exam 2

Charges of sexual harassment in the workplace began with females accusing makes of harassment, over the years, more charges involved a

males against females

A person with heavy machiavellianism tendcy would likely to

manipulate others for personal gain

A commuication disadvantage of telecommunication is a teleworker

may lose out on being apart of a formal communication network in the office

A recommend technique for overcoming cross cultural communication barriers is to

minimize the use of idioms and analogies specific to your language

The EEOC recommends that employees who believe they have been harassed should have

multiple ways to file a complaint

The motivation principle, What's in it for me? directly supports the

need theory of motivation

Which of the following is a recommended way of dealing with difficult people?

Avoid giving the person recognition or attention

A study of women leaders in the United Kingdom and the US found that women leaders tend to have an individual style of problem solving and decision making that excludes

False

Which of the following would be the least effective approach to minimizing the frequency of organizational politics?

Practicing closed rather than open communication

Which of the following would be the most characteristic of power oriented linguistic style?

Speak with a big picture perspective

A key element of social learning theory is that before engaging in a particular behavior, Workers will evaluate the consequences associated with the behavior

TRue

A study with college kids showed that when their mood is elevated temporarily, they will show an increase in expectancies, instrumentalities and valences

True

Which one of the following behaviors is best described as a political blunder

criticizing the ceo right after he/she delivered a speech

Rudeness and inclusivity have become

a sign efficent source of workplace conflict

The best evidence that a worker is motivated is when the worker

actually puts effort into achieving goals

People with a learning goals orientation

are more likely to improve their performance through goals

Accoding to the equity theory, worker are likely to be motivated when they

believe they are being treated equitably

The recommened starting point for establishing a power base for yourself is to develop power

coercive

A study about the control of organizational politics found that when superiors and employees shared the same goal

commitment and performance were less negatively affected by politics

A method designed specifically for resolving conflict with angry people is called

confront, contain and connect

Which one of the following is the least critical factor for the importance of successful empowerment experience

decrease the structure for the team member

Which of the following set of goal characteristics will probably lead to higher levels of performance

difficult and specific

A gender difference in communication style is that men are more likely to

dominate discussion during a meeting

Removing from the premise people you have wrong has labeled

embrace of demolish

According to 100 year old scientific law, as a task becomes more complex the person performing the task can tolerate more arousal and stress to achieve optimal performance

false

The purpose of metacommunication is to speak clearly, rapidly, and forcefully in order to overcome reistance

false

It is recommended that the international worker makes extensive use of nonverbal communications, non verbal symbols are consistent across cultures

fase

"Management by walking around" bypasses

formal communication channel

A growing approach to reducing and preventing burnouts is to

grant employees paid sabbaticals

The purpose of territorial game is to

hoard some resources that might give you power

An experiment about expectancy theory conducted with college kids showed that being in a good mood

increased expectancy, instrumentalities and valences

Chance encounters between managers and employees will work as a(n)

informal communication channel

Relying exclusively on emails as a way of staying in contact with others

is recommended because electronic communication has replaced the necessity of facetime

A recommended way of projecting enthusiasm and confidence with body language is to

loosen your facial expressions

A key communication disandvantage of presentation technology (Powerpoints) is that the speaker will often

lose eye contact with the audience

The job demand control model explains that workers experience the most stress underneath the conditions of

low control, high job demand

Which of the following is not a recommended way of dealing with a difficult person

lower the person's self confidence to bring out humility

Your boss discusses your job performance with you. He says, " Could you summarize for me what I've told you"?" Your boss is trying to overcome communication barriers through

obtaining feedback

An arguement offered about gender differences in political skills is that because

of barriers hampering their success, women need to develop greater political astuteness

A person experiences job stress when he or she

perceives that the threat cannot be dealt with readily

Maslow's need theory of motivation states that human needs are arranged into the following five run ladder

physiological, safety, social, esteem, self actualization

Political skills are now regarded as

positive force that includes social astuteness

To lead by example, the manager must

serve as a positive role model

A company blog communicates information in a(n)

soft, human touch?

A major reason that line and staff groups enter into conflict is that line manager

staff group is trying to extert too much influence

Many acts of workplace violence stem from

stressed employees who had conflict with their superiors

When communication is effective, the two communicators

take turns being sender and receiver

An effective presentation technique for using Powerpoint or similar programs is to

tell a story and use slides to support the story

After having implemented to win-win approach to conflict resolution

the relationship between the parties improves

A general impact of culture on a worker motivation

the same reward may have different valence in different cultures

Many ambitious and successful corporate executives have strong machiavellian tendencies, such as acquiring companies just to give appearance of true corporate growth

true

The communication barrier of semantics might arise when a manager

uses a word of term that workers are likely to interpret in different ways