ORG BEHAVIOR QUIZ 4

Which of the following tips should be used by employees having a personality conflict with another employee?

Emphasize problem solving and common objectives.

Social Power is .

The ability to get things done using human and material resources

_____ is the conflict handling style that is passive withdrawal from the problem and active suppression of the issue.

avoiding

If in the course of a conflict you feel that your core values are at stake, you will probably choose to

compete

Which of the following is not a situation that commonly produces conflict?

individual decision making

One disadvantage to collaborating is

it usually takes up a lot of time

Which of the following is a "soft" influence tactic?

rational-persuasion

One's reputation is an example of ________ power.

referent

______ is the sense that you have control over your work and its outcomes

self-determination