organizational management final exam

Which of the following is an example of a functional structure?

At Carla's Powersports, all the welders are in one group, and all the electricians are in another.

Which of the following is a "veiled purpose" test item in an integrity test?

Do you agree with the statement, "I don't feel I've had control over my life"?

Which of the following is true regarding prediction of leadership effectiveness using traits?

High conscientiousness is a trait that has been found to be correlated to leader emergence.

One of the taxonomies used to describe cultural values is the

Hofstede Dimensions.

Which of the following is true regarding an organization's "span of control"?

If the span of control becomes too narrow, employees become resentful of their close supervision.

Which of the following is true with regard to emotional intelligence?

In many circumstances, high emotional intelligence can compensate somewhat for low cognitive intelligence.

Which of the following is a characteristic of an organic organization?

Lateral communication is encouraged.

The National Football League (NFL) makes players entering the draft take a popular cognitive ability test known as the

Wonderlic.

Lena took a test and found out she has an investigative personality type. According to the RIASEC model, Lena will probably enjoy ______ and tend to be ______.

abstract, analytical, theory-oriented tasks; analytical, intellectual, reserved, and scholarly

The type of power most likely to result in negative feelings toward those who wield it is

coercive

What are the three factors that account for a team's ability to make accurate and effective decisions?

decision informity, staff validity, and hierarchical sensitivity

According to the time-driven model of leadership, ________ styles work best in situations where employee expertise and teamwork skills are high.

delegative

With a(n) ________ style, the leader presents the problem to a group of employees and seeks consensus on a solution. In this case, the leader's own opinion receives no more weight than anyone else's.

facilitative

An organizational structure

formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company.

The spatial ability of visualization is the ability to

imagine how separate things will look if they were put together in a particular way.

During a restructuring, managers can best help the company recover by managing

layoff survivors.

The use of power and influence to direct the activities of followers toward goal achievement is known as

leadership

The ASA framework holds that potential employees will be attracted to organizations whose cultures

match their personalities.

Which leader behavior is most appropriate for a group of employees who have learned to work together well, but still need support and collaboration from the leader?

participating

Which team type is formed to take on "one-time" tasks that are often complex and require input from members with different types of training and expertise?

project

Enza is a firefighter who works 24-hour shifts in a busy urban area. Enza's job requires a high degree of

psychomotor abilities.

The type of power that exists when others have a desire to identify and be associated with a person is ________ power.

referent

According to the substitutes for leadership model, which of the following answer options is a situational characteristic of a substitute?

staff support

Which of the following represents the correlation between cognitive ability and job performance?

strong, positive

Teamwork processes have a moderate positive effect on ________ and a strong positive effect on ________.

team performance; team commitment

Ability refers to

the relatively stable capabilities people have to perform a particular range of different but related activities.

What is work specialization?

the way in which tasks in an organization are divided into separate jobs—sometimes referred to as division of labor

Which of the following describes the purpose and activities of a parallel team?

to provide recommendations and resolve issues not specifically connected to production

Menchie started a new job and was trained by the supervisor. However, the supervisor was not an adequate trainer and left Menchie with more questions than answers. Most of what the supervisor told Menchie was unclear or incomplete. What does Menchie's supervisor lack?

communication competence

Which of the Big Five personality traits has the greatest effect on typical performance?

conscientiousness

Resistance is most likely to occur when the target

considers the request inappropriate or unreasonable.

Jorge is new to his company. One of his colleagues, Darius, who has been with the company for years, takes Jorge under his wing and helps him navigate the company's culture and adapt to its norms. Darius's behavior is an example of

mentoring

Which type of culture exists in a company where employees are continually undermining each other and playing politics for their own gain at the expense of others?

mercenary

The correlation between power and influence on the one hand, and organizational commitment on the other, is

moderate and positive.

Which of the following best describes the correlation between restructuring and organizational commitment?

moderate, negative

The personality dimension of neuroticism is associated with the traits of being

moody and emotional.

Hina joined a team that was responsible for boosting sales on last year's digital models. The team was scheduled to run for five months, meeting once a week. The team consisted of four members, all with marketing and sales backgrounds. When the group first met, they learned they had much in common outside of work. Eventually, most of each meeting was spent talking about topics unrelated to work. At one meeting Hina said, "You know, we have to have a presentation ready in less than two months." That seemed to set everyone in motion. The group quickly divided responsibilities and got to work. The presentation was a success. What does this scenario describe?

punctuated equilibrium.

Ted's company recently named a new Chief Financial Officer, Tonya Mays. It is likely that Tonya scores high on which type of cognitive ability?

quantitative

The ability to sense that there is a problem right now or that there is likely to be one in the near future describes which of the following?

reasoning

Which of the following factors of organizational design refers to the method by which a company transforms inputs into outputs?

technology

Which of the following characterizes pooled interdependence?

Group members complete their work assignments independently, and then this work is simply "piled up" to represent the group's output.

Which of the following scenarios is an example of deep-level diversity?

Trixie's team of six managers includes two members who see the glass as half-empty while the other four see the glass as half-full, and two members who clash on whether a company should be managed top-down or bottom-up.

At his research laboratory, Ismail tends to have a negative attitude and deflates his group members by being hostile toward their ideas and accomplishments. Which individualistic role does Ismail fulfill?

aggressor

What is systems monitoring?

an action process that involves keeping track of things that the team needs to accomplish its work

Andy has to create a compensation plan for team members at his mining equipment repair facility. Which of the following approaches would give him the best plan?

combine high task interdependence with high outcome interdependence

Avigail urges her team to be better, always motivating them to improve. Which team task role does Avigail fill?

energizer

Von works for a company that produces plant-based meat substitutes. The company's marketing makes clear that one of its core principles is "improving the health of our planet and its people." This statement represents a(n)

espoused value.

Active listening, asking questions, and making one's case are all part of the step in the negotiation process known as

exchanging information.

Dominique is at a leadership conference and has just met Brian for the first time. In this new situation, Dominique will most easily be able to judge if Brian has the personality trait of

extraversion.

Functional structures are extremely efficient when the organization

has a relatively narrow focus, few product lines or services, and a stable environment.

What is centrality?

how important a person's job is and how many people depend on that person to accomplish their tasks

Yan works in a company where she is part of a programming team, but she is also part of a team dedicated to working on a new type of security system. She is stressed because she has to report to a manager for the security project, as well as the head programming engineer, who is always telling her she needs to deal with programming before "playing with the burglar alarm." However, Yan knows the company is depending on the security system to help add important clients. Which type of organizational structure does Yan's company use?

matrix

Skipper just got hired as a media liaison for RPA Mines. He will be communicating the mission of the company, as well as giving progress reports on the company's operations and environmental impact. Skipper will need to rely most heavily on his ________ abilities.

verbal

Which of the following describes the correlation between person-organization fit and job performance?

weak positive

Which of the following communication network structures has the highest centralization?

wheel

When does apprising occur?

when the requestor clearly explains why performing the request will benefit the target personally

Which of the following statements is true of person-organization fit?

The company can expect a committed worker when there is good person-organization fit.

________ is an interpersonal process that involves activities that foster a sense of emotional balance and unity.

Affect management

________ is a transition process that involves an analysis of the team's tasks, the challenges that face the team, and the resources available for completing the team's work.

Mission analysis

Which of the following statements concerning personality and cultural values is not true?

Employees are the same anywhere in the world—responsible, easygoing employees from the United States act the same as responsible, easygoing employees in China.

Suresh and Michelle both volunteered for a company project that involved cleaning and organizing their printing company's warehouse. Fifty people signed up in total, but when Suresh and Michelle arrived, there were few other volunteers in sight, and Gary, the supervisor in charge of directing volunteer assignments, was nowhere to be found. However, they did find two large brooms leaning against the wall. Michelle took a seat to wait for Gary and her assignment. Suresh grabbed one of the brooms and began sweeping. While he was sweeping, it occurred to Suresh that this was a good example of why his desk was so organized while Michelle's always looked like a disaster. Which of the following statements is likely true of this scenario?

In this weak situation, Michelle's laziness trait is activated.

________ involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

Intellectual stimulation

Which of the following accurately describes the correlation between task interdependence and team performance?

It is moderate and positive.

Which of the following is accurate with regard to team process training?

It occurs in the context of a team experience, which facilitates effective functioning and performance of a team as an intact unit.

Which of the following is true about "agreeableness"?

It reflects a strong desire to obtain acceptance in personal relationships as a means of expressing personality.

Which of the following is accurate with regard to the Myers-Briggs Type Indicator (MBTI) method of personality measurement?

Research on this model suggests that managers are more likely than the general population to be "thinking-judging" personality types.

Which of the following is typical of the role-making phase, according to LMX theory?

The employee's own expectations get mixed in with those of the leader.

With ________, the leader arranges to monitor mistakes and errors actively and takes corrective action when required. This is a form of ________ leadership.

active management-by-exception; transactional

Which of the following answer options is a disadvantage of a strong culture?

attracts and retains similar kinds of employees

Which style of conflict resolution should you use when there is no acceptable alternative and you cannot win?

avoiding

What are the taken-for-granted beliefs and philosophies that are so ingrained that employees simply act on them rather than questioning the validity of their behavior in a given situation?

basic underlying assumptions

Perceptual speed refers to

being able to examine and compare numbers, letters, and objects quickly.

What is the basis for employee compensation in hybrid outcome interdependence?

both team and individual performance

Belinay works as a loan processor for a mortgage company. Her coworkers are escrow officers, software developers, and marketers. While everyone gets along well, there is little groupthink; everyone is involved in their own teams and projects. This is an example of a(n) ________ culture.

networked

When actions by individuals in an organization are directed toward the goal of furthering their own self-interests, this is known as

organizational politics.

Which dimension addressed in most socialization efforts deals with information regarding formal and informal work relationships and power structures within the organization?

politics

Which of the following terms refers to the degree to which members believe that the team can be effective across a variety of situations and tasks?

potency

Leaders who are high on initiating structure exhibit which of the following characteristics?

prioritize planning, scheduling, and trying out new ideas

The New York Yankees led their league all season and made it to the World Series. Yet in the Series, their big hitters failed to get any hits, the team made many errors, and the Yankees did not win. This is an example of

process loss.

Leadership training programs frequently focus on ________ leadership content.

transformational