OTB Test 3 Review
Group performance
The Michigan studies on leadership sought to determine the pattern of leadership behaviors that are likely to result in effective:
Sender
The __________ refers to an individual, group, or organization that is interested in conveying a particular message to another party.
High
The collaborating strategy entails a ____________ concern for one's own interests and a high concern for the interests of the other party.
Information pull
The internet allows people to access only the information they want, a broadcast technique called ___________.
Low-context
In a ___________ culture, people rely on the words themselves to carry meaning.
Together into the abyss
In the ________ stage of Glasl's model of conflict escalation, extermination of the opponent at the price of self-extermination is considered acceptable.
Debate
In the ___________ stage of Glasl's model of conflict escalation, each side's opinion becomes polarized and emotions rise.
Property
Leadership as a ______________ refers to a set of characters attributed to those who are perceived to use non-coercive influence successfully.
Ombudsman
What is the term for someone who investigates complaints and mediates fair settlements between aggrieved parties?
Intranet
What term refers to a website stored on a computer that is connected to other company computers by an internal network?
Personal focus
A communication medium that allows the speaker to express emotions and social cues is said to have a high ________________.
Very favorable
According to the LPC theory, a situation that has low position power, high task structure, and good leader-member relations is:
Least preferred coworker scale
According to the LPC theory, the degree of task or relationship motivation is measured by the:
Task structure
According to the LPC theory, what factor is identified as the second most important element when determining the favorable ness of a workplace situation?
Leader position power
According to the LPC theory, what factor is the third most important element when determining the favorable ness of a workplace situation?
1,9
According to the leadership grid, a manager who is not concerned about production but exhibits high concern for people would be a _______________ manager on the grid.
Participative
According to the path-goal theory, a ____________ leader consults with subordinates about issues and takes their suggestions into account before making a decision.
Supportive
According to the path-goal theory, a leader who is friendly and shows concern for subordinate's status and needs is exhibiting _____________ leadership.
Retaliation
Acts of vengeance fall under which category of ineffective conflict resolution behaviors?
Process conflict
The management department plans to grow based on several agreed-upon goals, but department members can't seem to agree on how the goals will actually be achieved. The management department is experiencing:
Channel
The medium used to send information is called the ___________.
Accomodating
Which conflict resolution strategy embodies an "I lose, you win" mindset?
None of these are correct
Which of the following is an effective conflict resolution behavior? - winning at all costs - displaying anger -avoiding the conflict -demeaning the other party -none of these
Reciprocal interdependence
Which of the following types of task interdependence requires constant communication and mutual adjustment for task completion?
Organizations need both leadership and management if they are to be effective.
Which statement best describes research finding about the role of leadership?
Oral
______ communication takes place informally, such as during task activities and throughout meetings.
Constructive
_________ conflict balances interest of both parties to maximize mutual gains and the attainment of mutual goals.
Information
__________ conflict occurs when people are misinformed or interpret things differently.
Upward
_____________ communication occurs when lower-level employees communicate to those at higher levels in the organization.
Downward
______________ communication typically consists of messages about how to do a job, performance goals, the firms's policies, and how the company is performing