Principles of Communication

Five Features of Communication

1. context 2. channel 3. media 4.interaction 5. message

when evaluating someone's online face, which of the following do you consider as part of the content's warranting value?

All of the above: -if its supported by others -if it can be verified by alternative sources -if its obviously crafted by the person posting it

which feature of competent communication requires you to treat others with respect and communicate with them honestly, kindly, and positively?

Ethics

_____ occurs when people say or do negative things online that they would never do in person.

Flaming

The overwhelming tendency of people to attribute others behaviors to internal rather than external forces is known as _____.

Fundamental attribution error

If you convince your sister to lend you her car by describing your clean driving record and devotion to the speed limits, you are accomplishing what type of goal?

Self-presentation

If you want to have an important conversation with a family member, you should first try to engage in real-time conversation, or _________.

Synchronous communication

What is the difference between your face and a mask?

a mask covers the private aspects of yourself

Which of the following is not one of the five steps of perception-checking?

compare your impressions with neutral source

According to self-discrepancy theory, you are more likely to experience high self esteem if______

your self-concept matches your ideals and ought selves

Repeatable goal-directed behaviors and behavioral patterns that you routinely practice and that reflect knowledge of the competent communication are known as_____.

Communication skills

According to _______ model, there aren't senders or receivers; instead, participants constantly exchange verbal and nonverbal messages and feedback to collaboratively create meaning.

Transactional

Which of the following is a main cause of empathy deficits?

lack of nonverbal feedback

Which of the following is not one of the chapter's suggestions for competently using mediated communication?

limiting mediated communication to a couple of messages per day