Principles of management Ch.8

Organizational culture apply those that fit

1.significantly affects work outcomes at all levels of the organization 2.helps employees understand why the organization does what it does 3.is the social glue that binds members of the organization together 4.represents beliefs and values shared among workers 5.is passed on to new employees through socialization and mentoring

Match the type of organization with its description

For profit organization (formed to make money by offering products or services). Nonprofit organization ( Formed to offer services to clients rather than make money). Mutual-benefit organization( Voluntary collective formed to advance members inters).

hierarchical

If an organization wishes to become more controlling and authoritative toward its employees, it should consider adopting a(n) _____ structure.

rewards

If an organization wishes to change its culture, managers can alter the types of _____ and status symbols they give out and to whom they give them

symbol

In terms of organizational culture, a _______ is an artifact, act, quality, or event that conveys an organization's most important values to others.

person-job fit

The extent to which your personality and values match the climate and culture in an organization is referred to as _____.

person-organization fit

The extent to which your personality and values match the climate and culture in an organization is referred to as _____.

observable artifacts

The readily apparent symbols and manifestations of an organization's culture are called its

Formal statements

_____ embed preferred culture by describing organizational philosophy, mission, vision, and values.

According to Barnard's definition, which of the following examples represent organizations? (select all that apply)

a crew of two people coordinating their activities on a commercial tuna fishing boat the BumbleBee or StarKist tuna companies with their thousands of employees

Which of the following can leaders pay attention to, measure, and control in order to change the organization's culture? (select all that apply)

activities processes outcomes

An organization that wants to eliminate layers in favor of creating a culture where employees have more power should consider adopting a _____ organizational structure.

flattened

An organization's _____ can pay attention to, measure, and control a number of activities, processes,or outcomes in order to foster a certain culture.

leaders

More positive organizational outcomes are associated with _____ cultures.

market

Which of the following are outcomes associated with various types of organizational culture? (select all that apply)

more positive organizational outcomes in market cultures higher market share in clan and market cultures more positive work attitudes in clan cultures higher financial performance in market and hierarchy cultures higher customer satisfaction in clan and market cultures

In organizational culture, a story is a(n)

narrative based on true events which is repeated in order to emphasize a particular value.

Symbols in organizational culture represent

objects or actions that convey an organization's most important values to others.

If an organization wishes to change its culture, managers can alter the types of _____ and status symbols they give out and to whom they give them

rewards

Which of the following represent learning-related tools that can be leveraged to change an organization's culture?

role modeling training coaching

Organizations wishing to change their culture may alter their physical layout and design in order to: (select all that apply)

send a strong message about the culture encourage employee productivity

According to the competing values framework (CVF), organizational _____ varies along two dimensions

effectiveness

Formal statements can help to change an organization's culture by

embedding the culture in various organizational materials such as the mission, vision, and values statements.

What is the most accurate description of person-organization fit?

A match between an individual's personality and values and those of the organization

culture

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational ______.

organization

A(n) _____ is a system of consciously coordinated activities or forces of two or more people.

Horizontal dimensions

Expresses the extent to which the organization focuses its attention and efforts inward on internal dynamics and employees versus outward toward its external environment and customers

Which of these would be considered observable artifacts in an organization? (select all that apply)

Awards Decorations Rituals

Research shows that employees have more positive work attitudes in organizations with a(n) _____ culture.

Clan

Vertical

Expresses the extent to which an organization prefers flexibility and discretion versus stability and control.

training

One method of changing organizational culture is to provide structured _____ as an in-depth introduction to organizational values.

rites and rituals

Organizations can use _____, activities that celebrate important events or achievements for the organization, to change the organization's culture.

ceremonies

Rites and rituals, which are activities and _____ used to celebrate important organizational events or achievements, can be leveraged in the process of culture change.

physical design

Some businesses have created open-area workspaces where employees sit at desks that are side-by-side and no walls are between them. This is to foster collaboration among the staff. What aspect of culture change does this represent?