Principles of Management Final

Which of the following is NOT a possible reward for a manager to use who wants to exercise effective reward power with his or her subordinates?

A standard reward for everyone

Which of the following is a factor that can cause resistance to control?

Excessive accountability

Identify the reason why organizations are unable to achieve a perfect person-job fit.

Imperfect selection processes

Which of the following is true of the strategic level of control?

It focuses on how a firm's plans help in meeting its goals

Which of the following is true of referent power?

It is based on identification, imitation, loyalty, or charisma

_____ refers to a person's rigidity of beliefs and range of interests.

Openness

Vernique, a manager, consults with her subordinates and encourages their involvement in the decision making process. Based on the path-goal theory, what kind of leader behavior is Vernique exhibiting?

Participative

Identify the inducement that an organization provides to its employees

Pay

_____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another.

Personality

_____ is the ability to affect the behavior of others.

Power

Which of the following is a form of operations control?

Screening control

Which of the following is a basic perceptual process?

Stereotyping

______ is the process of categorizing or labeling people on the basis of a single attribute

Stereotyping

Which of the following is true of leaders using consideration behavior?

They attempt to establish a friendly and supportive climate.

What measures should managers take to prevent political behavior from doing excessive damage?

They should provide challenges to subordinates.

._____ leadership goes beyond ordinary expectations by transmitting a sense of mission, stimulating learning experiences, and inspiring new ways of thinking.

Transformational

A satisfied employee tends to be:

absent less often

Charlie's belief that only luck determines what happens to him portrays that he has _____.

an external locus of control

Managers using job-centered leader behavior:

are keenly interested in performance.

Complexes of beliefs and feelings that people have about specific ideas, situations, or other people are known as _____.

attitudes

The process of observing behavior and assigning causes to it is known as _____.

attribution

In ____________ control, participation is limited and formal.

bureaucratic

The conflict individuals may experience among their own attitudes is called _____.

cognitive dissonance

The extent to which other people in the same situation behave in the same way is known as ___

consensus

The final step in the control process is:

determining the need for corrective action

A manager who displays high levels of initiating-structure and low levels of consideration behavior is most likely to:

establish formal lines of communication

An individual who experiments with new ideas and gambles on new products is said to have a(n)

high risk propensity

Performance appraisals are part of _____ control

human resources

After oil prices hit record highs and the oil companies made record profits, some of the oil company's CEOs appeared on the Today show to explain their business to consumers. This is an example of:

impression management

The third phase of the creative process is _____.

insight

The first organized approach to studying leadership focused on:

leadership traits.

Someone who is content with a low level job, is not confident, and focuses on extrinsic rewards has a (n)

low self-esteem

Creativity within organizations can be enhanced by:

making it part of the organization's culture

Quality control is a type of _____ control.

operations

Yakov is a Type A person. He is least likely to be _____.

patient

In _____________ control, the focus is on outputs from the organizational system

postaction

When followers react favorably because they identify in some way with a leader, the leader is said to possess _____ power.

referent

The more a manager uses coercive power, the more likely he is to encourage _____.

resentment

A manager who controls salary increases, bonuses, and interesting job assignments has _____ power

reward

The General Adaptation Syndrome (GAS) represents the normal process by which an individual reacts to _____.

stressful events

According to LPC theory, the most and least favorable situations call for ___________.

task-oriented leadership

Organizations can benefit from turnovers if

they are trying to cut costs.

Compared to extroverts, introverts are more:

worn out by others.

Which of the following is true of organizational control?

Control can help an organization adapt to environmental change.

Which of the following is a disadvantage of budgeting?

It may limit innovation and change

Sam, the CEO of a company, has the power to take decisions related to resource allocations. His power is mainly derived from his position in the company. Which power is best demonstrated in the given scenario?

Legitimate

_____ describes activities carried out for the specific purpose of acquiring, developing, and using power and other resources to obtain one's preferred outcomes.

Political behavior

______ is the ability to affect the behavior of others

Power

Which of the following is an example of dysfunctional behavior?

Racial harassment

Consequences of organizational stress include _____.

feelings of exhaustion