Project management

scope

(part of the triple constraint) identifies the work that will be done as part of the project.

List six (6) project attributes

1) A project has a unique purpose. 2) A project is temporary. 3) A project is developed using progressive elaboration. 4) A project requires resources from other areas. 5) A project should have a primary customer or sponsor. 6) A project involves uncertainty.

List at least four (4) advantages of using project management

1) Better internal coordination 2) Higher profit margins. 3) Shorter development times. 4) Higher worker morale.

List the ten most important skills and competencies of project managers according to PMI Research Conference Proceedings, July 2006.

1) People skills. 2) Leadership. 3) Listening. 4) Integrity, ethical behavior, consistency. 5) Strong at building trust. 6) Verbal communication. 7) Strength at building teams. 8) Conflict resolution, conflict management. 9) Critical thinking, problem solving. 10) Understanding and balancing of priorities.

What are the three different ways project success (or failure) can be defined?

1) Project met scope, time, and cost goals. 2) The project satisfied the customer/sponsor. 3) The results of the project met its main objective.

To be successful, project managers should make sure they do one thing with stakeholders to understand and meet their needs and expectations. What is it?

Develop good relationships.

Project

Project manager has the most authority

Which characteristic highlights a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

as well as customer and sponsor satisfaction are often other key factors in projects.

Quality

Matrix

The middle group. Personnel often report to more than one manager

A project has a unique purpose.

True

An increasing number of people are pursuing professional certification in project management.

True

Carrying out the concepts and theories of project management in different business environments is more difficult than just understanding the concepts and theories.

True

project portfolio management

a way that organizations group and manage projects to contribute to their success

Systems management:

addresses business, technological, and organizational issues before making changes to systems

Advantages of formal project management include :

all of the above

conflict resolution and conflict management

an important skill

best practice

an optimal way to achieve goal

Functional

associated w/ traditional organizational chart

three spheres of systems management

business, organization, and technology.

Close-out

customer acceptance

manager

deals with day-to-day details

kill point

determined whether project should be continued, redirected, or terminated

leader

focus on long-term goals

portfolio

group of related projects managed in a coordinated way

super tools

high use & high potential for improving project success

time

how long it will take

example of a system

human body

project/program management

identified as top IT skill in a survey

Structural frame of an organization

is often illustrated using an organizational chart.

critical path

longest path - identifies earliest completion

A systems approach includes three parts: systems philosophy, systems analysis, and systems

management

project success

met, scope, time and cost goals

will likely change in the nontraditional (complex) project.

people involved statement of work assumptions target technology

Implementation

performance reports

concept

preliminary cost estimate

Project Management Institute

professional society

Projects are developed using

progressive selection

Development

project management plan

Top managers are extremely important to the success of a project. Choose all appropriate items from the list below that represent things a top manager can do to help project managers.

provide adequate resources Correct! approve unique project needs in a timely manner Correct! get cooperation from other areas of the organization Correct! mentor and coach the project manager on leadership issues

Competition for makes conflict a central issue in organizations and politics exist because different groups or individuals are trying to gain and exert influence.

resources, power

Gantt chart

standard format for displaying project schedule information

program management focuses

strategic goals

consists of interacting parts that work together to fulfill a specific purpose.

system

Project management focuses on

tactical goals

Select all statistics from the list below that help demonstrate the signficance of project management in today's society.

the U.S. IT workforce topped 4 million workers for the first time in 2008 Correct Answer in 2011, the average salary for project management professionals in the U.S. was nearly $105,000 / year Correct! the number of people earning their Project Management Professional Professional (PMP) certification continues to grow Correct! the U.S. spends more than $2.3 trillion on projects every year (equal to 25 percent of the nation's gross domestic product)

A project opponent is considered a stakeholder.

true

The project sponsor

usually provides direction and funding for the project.

cost

what is the project's budget

scope

what work will be done

What is the risk of a project manager working in isolation

will not truly serve the needs of the organization.

project management super tools

work breakdown structures Correct! Gantt charts Correct! kick-off meetings change requests Correct Answer lessons-learned reports