Quality Control Operator iPERMS

Ideally, the Index/Validation and Verify/Approve folders should contain no more than how many batches at a time?

500 Batches

What is the iPERMS definition of the word Exception?

An exception is a change in the normal flow of batches due to an issue that CANNOT be resolved by other input roles

A QC Operator is not responsible for:

Assigning input roles to iPERMS users

Which of the following is not a benefit of having a small queue and a balanced workflow?

Less verification required

If a user is sending a batch to QC, which field should be filled out?

Comment Field

When a batch is already uploaded to the PDC, and it is located in what folder?

Input Pending

When a batch is uploaded it is moved from the Release Pending queue to what folder?

Release in Progress

What are the seven stages of the input workflow in iPERMS?

Rescans, Index/Validation, Verify/Approve, Quality Control, Release Pending, Release in Progress, and Input Pending

Each input stage is represented by a letter. Which of the following shows the correct 7 letters for the stage abbreviations?

S, I, V, Q, P, X, and Y

Which input role allows you to direct a batch to the QC folder?

Scan Operator

When you manage workflow, you are looking at the workload at each input stage and ensuring that batches are moving along efficiently.

True

Which type of batches do not get routed to the QC folder?

Forced Batches

A batch will go through every stage of the IQC process. The stages for a batch are critical and a batch must pass through each one.

False

When a batch makes it through all input stages, it gets routed to Release Pending. Once a batch is in the Release Pending queue it cannot be retrieved and put back in the QC queue.

False

When a QC operator opens a batch, then opens the Action menu they will NOT see:

Force Batch

When processing QC documents, a user should investigate the reason the batch was sent to QC in order to determine the resolution. What type of issue would NOT be helpful to research using the Document Matrix and SID filing documentation?

Soldier Name

What is a split batch?

Split batches are made when a user, working in an input role, chooses to reject documents from within batch

It is important to keep track of why documents or batches are being rejected or routed to QC. If you see an unnecessary pattern, you can develop a strategy to communicate an alternate way of dealing with things to input staff.

True

When a QC operator is trying to find a specific batch from the batch list, they can use the Magnify Glass to search by:

The name of the batch (full or partial