Recreation & Leisure Ch 5

transparency..

'clear and open'. Refers to the principal that gov't agencies must explain how taxes are spent. Parks and recreation is like managing in a fishbowl, open for all to see.

Skills needed for business managers are...

-economics -business accounting -finance -marketing -organizational leadership

leisure services provided by three sectors...

-private/commercial (largest sector) -non-profit -public/government

Approximately how many nonprofit organizations exist in the United States?

1.8 million

The gross domestic national product is used to measure how much money government spends in total. true/false

False

private-sector businesses must hold public meetings. True or False?

False. Additionally, board members can be paid substantial amounts for attending meetings.

Do all nonprofits operate by donations?

No. Some are donation (boy/girl scouts) and some are for a fee (country clubs/ YMCA)

Match each entity to the type of leisure service sector. YMCA, Disneyland, National Park System

YMCA (nonprofit), Disneyland (private), National Park System (public)

Park and nature conservation fees are for...

admissions, parking, use of campgrounds, food, and accommodation facilities. Some are free of charge.

what are some examples of nonprofit leisure service organizations?

boy scouts, girls clubs, YMCA, local youth softball programs, hospital wellness centers

marketing approach

businesses focus on the customer because the transaction between the business and the customer provides the business its lifeblood

non-profit and government leisure service delivery systems can not ignore those who __________.

can not pay

nonprofit sectors of the leisure service industry consists of organizations that are...

chartered or permitted to provide services by the national govt, state govt, or federal govt. (in US they are exempt from paying federal taxes)

directors of public sector have two bosses (sometimes three)...

city council board and their appointed advisory board (if three - city council, park board, & city managers)

constitutional republic (US)

executive branches is elected and the judicial branch is appointed by the chief executive

Non-profits and municipal recreation providers have the same funding structure and must follow the same rules set forth by the IRS. true/false

false

private-sector employees have_______ ________ than public-sector employees.

fewer rights (like salaries and wages must be kept secret from other employees)

What is the biggest challenge of managing a nonprofit organization?

fund-raising

public leisure services (gov't) managers need additional accounting skills...

governmental accounting, organiztional theory, and political science. (reports must be very detailed. answer to public)

gov't service agencies managers need two types of management skills...

management of tax-supported services, typically parks which are supported strictly by tax revenues. operation of recreation programs and facilities which generate revenues from user fees.

the approach where the focus is on the customer is called the...

marketing approach

public sector employees have _______ rights than those of the private sector.

more. They cannot be hired or fired by managers without consent from elected board.

federal gov't is primarily in the business of maintaining...

national forests, parks, and recreations areas (most recreation services are park and nature conservation oriented)

municipal public-sector is mostly...

parks and recreation departments of cities, villages, and towns.

constitutional monarchy (Canada)

part of the British Commonwealth with allefiance to the queen of England

__________ delivery systems are called business.

private-sector

innovation has become the hallmark of the _________ leisure service industry

private-sector

Making a ____________ changes the dynamic of a leisure service business.

profit

private-sector business are organizations created to provide a ...

service or product (customers who can pay become more important than employees. Do not focus on customers who can not pay)

leisure services are the largest segment of...

the gross domestic national product

gross domestic national product

the sum of total goods and services manufactured or provided by all business, nonprofit organizations, and government entities in a country. (pg.80)

leisure services include...

travel and tourism, amusement and theme park operations, hospitality and restaurant management, sport and entertainment, and community parks and recreation

Directors of parks and recreation departments have two boards as their bosses-the city council and their appointed advisory boards.

true

If nonprofits fail to file the required reports on a timely and accurate basis to the IRS they risk losing their EIN and nonprofit status. true/false

true

One of the requirements to qualify as a non-profit involves providing some sort of public good or benefit to the community or to individuals. true/false

true

The United States is different from Canada because the United States operates under a constitutional republic. true/false

true

The private sector includes local governments managed by private individuals. true/false

true

business challenge that doesn't exist for non-profit or public sector managers...

with no taxes or donations to sustain them businesses have no safety net (dependence on revenues)