SB Ch7

List the elements of the four-component model of ethical decision making in order, with the first step at the top. -moral judgment -moral awareness -ethical behavior -moral intent

1. moral awareness 2. moral judgement 3. moral intent 4. ethical behavior

The three factors that influence trust levels are disposition-based trust, cognition-based trust, and ____-based trust.

affect

the anticipated level of impact of the outcome -magnitude of consequences -probability of effect -temporal immediacy -concentration of effect

magnitude of consequences

The degree to which an issue has ethical urgency is defined as -moral intensity. -moral attentiveness. -social consensus. -moral judgment.

moral intensity.

When authorities determine whether their course of action is ethical or unethical, they exercise -moral judgment. -ethical behavior. -moral awareness. -moral engagement.

moral judgment.

Ethics that is discussed in terms of how people ought to act is referred to ____ ethics. -descriptive -prescriptive -relational -egalitarian

prescriptive

the likelihood that the act will occur or cause harm -magnitude of consequences -probability of effect -temporal immediacy -concentration of effect

probability of effect

The beliefs or opinions that are generally held about an organization or its brand is referred to as its -reputation. -standing. -ethics. -benevolence.

reputation

Interpersonal justice is fostered when those in authority adhere to the rules of -respect and propriety. -abuse and inequity. -consistency and accuracy. -disrespect and inequity.

respect and propriety.

Which factor is predicted by an employee's level of trust in authorities? -Morality -Social responsibility -Moral awareness -Ability to focus

Ability to focus

For which of the following reasons can whistle-blowing be considered an especially ethical action for a person to take? Multiple select question. -The action is usually richly rewarded. -The action indicates that the person has high status and power. -The action leaves the person vulnerable to potential retaliation. -The action exposes an illegal or immoral activity in an organization.

-The action leaves the person vulnerable to potential retaliation. -The action exposes an illegal or immoral activity in an organization.

Which of the following are among the factors by which employees judge whether an authority's decision making is fair? Multiple select question. -informal justice -distributive justice -procedural justice -interpersonal justice

-distributive justice -procedural justice -interpersonal justice

Which of the following are dimensions by which we gauge an authority's track record? Multiple select question. -integrity -ability -benevolence -status

-integrity -ability -benevolence

In order to determine whether distributive justice exists, employees consider which of the following? Multiple select question. -procedures -promotions -pay -assignments

-promotions -pay -assignments

According to researchers, people pay attention to stimuli that are which of the following? Multiple select question. -significant -vivid -recognizable -unfamiliar

-significant -vivid -recognizable

Which of the following are considered elements of ability? Multiple select question. -skills -expertise -ethics -competencies

-skills -expertise -competencies

Justice provides the behavioral evidence that employees need to determine trustworthiness. -True -False

True

The first step in the four-component model of ethical decision making is moral ____.

awareness

When people make a rational assessment based on perceptions of another party's reliability, they engage in -affect-based trust. -disposition-based trust. -cognition-based trust. -ethical trust.

cognition-based trust.

the extent to which consequences of the act are focused -magnitude of consequences -probability of effect -temporal immediacy -concentration of effect

concentration of effect

In the process of hiring a specialist, ability should be -considered early on. -only at the end of the process. -overlooked until the specialist's integrity has been determined. -considered only if the specialist is a doctor.

considered early on.

The scientific study of how people tend to act when presented with a moral problem or dilemma is known as ____ ethics. -descriptive -evocative -prescriptive -expressive

descriptive

An authority makes a moral judgment only after -conducting polling. -determining a moral situation exists. -providing an ethical explanation to employees. -determining whether distribute justice exists.

determining a moral situation exists.

"A fair day's pay, for a fair day's work" is an equitable viewpoint that most accurately describes -interpersonal justice. -informational justice. -distributive justice. -procedural justice.

distributive justice.

Which of the following is not a part of the four-component model of ethical decision-making? -ethical accommodation -moral intent -moral judgment -ethical behavior

ethical accommodation

Authorities are able to improve procedural justice when they abide by rules of -rank and precedent. -accuracy. -fair process. -passion and personality.

fair process.

When employees have higher levels of trust in authorities, they have -lower levels of task performance. -higher levels of task performance. -higher levels of counterproductive behavior. -increased motivation to call in sick.

higher levels of task performance.

With the increasing popularity of the internet, maintaining a company's reputation has become -easier on Facebook than Twitter. -increasingly difficult. -easier to do. -less subject to single bad experiences.

increasingly difficult.

When people believe that they are treated with dignity and respect by parties involved in a decision-making process, they perceive ____ justice. -distributive -informational -equitable -interpersonal

interpersonal

The degree to which people pay attention to moral issues is referred to as their -moral attentiveness. -social responsibility. -moral judgment. -trust propensity.

moral attentiveness.

When authorities recognize that a moral issue exists, they demonstrate -moral intent. -moral intensity. -ethical behavior. -moral awareness.

moral awareness.

The perceived fairness of the processes used in reaching decisions is known as ____ justice.

procedural

Corporate ____ responsibility is a an approach to business that recognizes that companies have responsibilities that extend to being a good corporate citizen in the community.

social

A company's acknowledgment that it is accountable for its actions is referred to as corporate -trust propensity. -social responsibility. -economic exchange. -social exchange.

social responsibility.

the interval between when the act occurs and its consequences -magnitude of consequences -probability of effect -temporal immediacy -concentration of effect

temporal immediacy

Solange grew up in a large city and developed a fear of strangers. She sometimes worries about her boyfriend, Paul, who always seems ready to help out people he doesn't know who ask for help. It would appear that Solange has lower ____ than Paul. -integrity -ethical commitment -trust propensity -trustworthiness

trust propensity

A person's belief that others can be relied upon is referred to as that person's -moral awareness. -trust propensity. -ethical sensitivity. -integrity.

trust propensity.

The characteristics or attributes of a person that inspire our trust are known as that person's -benevolence. -competence. -morality. -trustworthiness.

trustworthiness.

The process through which former or current employees expose illegal or immoral actions by their organization is called -corporate social responsibility. -distributive justice. -whistle-blowing. -prescriptive ethics.

whistle-blowing.