Scom Exam 2

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what is empathetic listening?

listening to the perspective of the other person

how does gender affect perception

men and women view themselves and the world differently

what is self- fufilling prophecy?

mistakes Self-Fulfilling Prophecy: erroneous expectation that produces an action that in turn causes the expected behavior and confirms the original impression

what is stucture in language?

most essential element of any language and the most complicated. Includes phonology, morphology, syntax, semantics, and pragmatics

what is a prototype?

most representative or "best" example of something ex: dream date

what is cynicism?

nay- saying, fault finding, and ridiculing. Look for the worst in every situation

what is subsitution as a nonverbal function?

nonverbal cues ex: yawning to signal bordness

how does slang influence the understanding of a communication message?

not everyone knows it, may cause confusion

what forms Self- Concept?

-reflected appraisal - significant others society

what are our abstracting processes?

-sense experience - description -inference -judgement

what problems interfere with competent critical listening?(3)

-skeptism -true belief -Cynicism

What are the rules for constructively and appropriately self-disclosing and responding to self-disclosure?

-trust -reciprocity -culture appropriateness -situational appropriateness -incremental disclosure

what are the 3 types of listening?

1. informational 2. critical 3. empathetic

what ar3e the major types of nonverbal communication? (5)

1. kinesics 2. paralanguage 3.territoriality 4. proxemics 5. haptics

what are 3 types of perceptual schemas?

1. prototype 2. stereotype 3.script

3 elements of perceptual process

1. selecting 2. organizing 3. interpreting

what are the 4 elements common in all languages?

1. structure 2. productivity 3. displacement 4. self- reflexiveness

what is an individualistic culture?

"me" consciousness, people see each other as loosely linked to each other and largely independent of group identification ex:America

what is a collectivistic culture?

"we" consciousness, see each other as closely linked to one another, want the best for the group not themselves ex: Guatemala

Explain how our perceptions of others can influence our communication with them

- first impressions - primacy effect -negativity bias -attribution error -stereotyping -self-fulfilling prophecy

what are nonverbal functions?

- repetition -substitution -regulation -contradiction -Accentuation

what are the 3 dimensions related to communicating empathy

-cognitive empathy - emotional empathy -compassionate empathy

what problems can interfere with competent informational listening? (5)

-conversational narcissism -competitive interrupting -glazing over -pseudo- listening -ambushing

what are influences on perception?

-gender -culture -past experiences -mood -context

what are rhe 2 versions of Sapir- Whorf Hypothesis?

-lingusitic determinism - linguistic relativity

what are the 3 basice elements of listening?

1.comprehending 2. retaining 3. responding

what is culture?

A learned set of enduring values, beliefs, and practices that are shared by an identifiable, large group of people within a common history

how does culutre influence nonverbal communication?

ASL has different languages in each country that recognizes it, using argumentative communication can help break barriers for communication differences in language

What is self-disclosure?

Process of purposely revealing to others personal information about yourself that is significant and that others would not know unless you told them

You have been assigned the topic of instratumoral dihydrotestosterone as your Health presentation topic. When looking at JMU Libraries' homepage, where would be the best place to begin researching this unfamiliar topic? Background Information link (A) Quick Search link (B) Research Databases link (C)

Background Information link (A)

how does euphemisms influence the understanding of a communication message?

Can confuse people who do not know what you're trying to get at

For your Psychology course, you have researched the effects of sleep on cognitive develop in adolescents. You have decided to use the following research in your paper. Where can you click to provide a draft citation for your bibliography? Check for Full Text link (A) Ask-A-Librarian link (B) Print link (C) Cite link (D)

Cite link (D)

You are researching alternative energy sources and need to gather background information that covers multiple sides of the issue. Based on this need, where should you begin your research? Click on the Ask-the-Library button (A) Clicking on the Articles link (B) Click on the Background Information link (C) Click on the Research Database link (D)

Click on the Background Information link (C)

You have selected a topic of hazing prevention on college campuses. Your instructor requires that you use information that was published within the last two years. Based on this requirement, where should you begin your research? Clicking on the Books link (A) Clicking on the Articles link (B) Clicking on the Research Databases link (C)

Clicking on the Articles link (B)

For your History class, you have narrowed down your capital punishment research topic to focus on capital punishment in Colonial America. You need comprehensive information that is written by experts. Based on this need, where should you begin your research? Clicking on the Books link (A) Clicking on the Articles link (B) Clicking on the Background Information link (C)

Clicking on the Books link (A)

what is contradiction as a nonverbal function?

Contradiction of nonverbal cue and verbal cue

what is accentuation as a nonverbal function?

Emphasis on certain words

what is haptics?

Interaction of touch

Why is reciprocal sharing important?

It demonstrates that trust and risk taking are shared, if it is one-way self-disclosure can leave someone feeling vulnerable

how does culture influence communication

It influences communication because it establishes the norms that people can and can't "do" ex: Tipping in some countries is considered bribing

what is attribution error

Overemphasizing personal traits and underemphasizing situations as cause of other people's behaviors

what is multiculturalism?

Social intellectual movement that promotes the value of diversity as a core principle and insists that all cultural groups be treated with respect and equality

what is a masculine culture?

Stereotypes male dominance, ambitiousness, assertiveness, competitiveness, and drive for achievement. Ex: Japan

what is a feminine culture?

Stereotypes women to have traits of being affectionate, nurturance, being sensitive and compassionate and emotional expressive ex: Sweden

what is negativity bias

Strong Tendency to be influenced more heavily by negative than by positive information

what is a high- power distance culture?

Strong emphasis on maintaining power differences, encourage power distinctions, authority is not challenged only most powerful have the right to exercise their power ex: China

All citations contain the basic elements of author, title, name of publication, and date (T/F)

TRUE

If you search for federal* in Quick Search, you will get results that contain the keywords federal or federalist or federalism (T/F)

TRUE

Quick Search allows you to search for books, articles, and videos in our collection at the same time (T/F)

TRUE

The JMU Libraries Catalog searches for books, videos, and music housed in the JMU Libraries (T/F)

TRUE

how does culture affect perception

Varies with cultures

what is cultural relativism?

Views cultures as different not deficient

what is interpretating?

We interpret the stimuli as to what they mean and try to make sense of the stimuli we organized

what is organizing?

We organize the selected stimuli to create a meaning called schemas

what is selecting?

We select the stimuli that we notice is what begins the perceptual

Kathy is searching Education Resource Complete for her paper about how study abroad programs enhance language skills in college students. Her first search (study abroad AND students) returned too many results. Kathy should: a. Add the term second language to her search using AND b. Add the term language to her search using NOT c. Search the term language acquisition alone d. Add the term language acquisition to her search using OR

a. Add the term second language to her search using AND

What does the asterisk, also known as the wild car or truncation function, do in research databases? a. Allows you to search for multiple endings of a word b. Limits your results to the most recent c. Limits your results to peer-reviewed sources d. Limits your results to sources with full-text

a. Allows you to search for multiple endings of a word

Christine is working on her presentation for her Communication course but knows that her professor does not consider Wikipedia to be a scholarly resource because: a. Anyone can edit Wikipedia entries b. Professors never use and don't trust Wikipedia c. Wikipedia can be accessed from anywhere d. Wikipedia does not necessitate the use of the JMU Libraries

a. Anyone can edit Wikipedia entries

David is doing research on televised sports coverage of women golfers. Which of the following citations best matches his research topic? a. Billings, A. C., Angelini, J. R., & Eastman, S. (2005). Diverging Discourses: Gender Differences in Televised Golf Announcing. Mass Communication & Society, 8(2), 155-171. doi: 10.1207/s15327825mc0802_5 b. Bissell, K., & Birchall, K. (2007). Playing Like a Girl: Perceived Influence of the Media & Parents and Body Self-Esteem in Adolescent Female Athletes. Conference Papers -- International Communication Association, 1-53. c. Gunther, A., Kautz, D., & Roth, A. (2011). The Credibility of Female Sports Broadcasters: The Perception of Gender in a Male-Dominated Profession. Human Communication, 14(2), 71-84. d. Greer, J. D. Hardin, M., & Homan, C. (2009). "Naturally" Less Exciting? Visual Production of Men's and Women's Track and Field Coverage During the 2004 Olympics. Journal of Broadcasting & Electronic Media, 53(2), 173-189. doi: 10.1080/08838150902907595

a. Billings, A. C., Angelini, J. R., & Eastman, S. (2005). Diverging Discourses: Gender Differences in Televised Golf Announcing. Mass Communication & Society, 8(2), 155-171. doi: 10.1207/s15327825mc0802_5

The JMU Orientation Office needs to communicate with the new incoming class. New students need to be able to access the Orientation Office's materials all during the summer months. What is the best way for the Orientation Office to convey this information? a. Create a web page b. Create an Orientation Facebook page c. Send a brochure to all incoming students d. Create a video

a. Create a web page

Emily is fascinated by Disney. She idolized the princesses as a little girl and then matured to see some of the stereotypes associated with the princesses, Ariel, Belle and Jasmine. She wants do a research paper on Disney princesses and stereotypes, but she is concerned the topic isn't scholarly. What should Emily do? a. Do preliminary research to see if scholars have investigated this topic b. Change her topic to something more traditional c. Review the princess.disney.com website for more ideas d. Do preliminary research on movies' influence over children

a. Do preliminary research to see if scholars have investigated this topic

Liz is doing a paper about JMU's students use of the quad for studying and relaxing. She has noticed that students use the space differently during different times and seasons. What is the best way for Liz to include this information in her paper? a. Include pictures of students using the quad at different times b. Describe in words the students' use of the quad c. Create a video of students' use of the quad d. Survey students about their use of the quad

a. Include pictures of students using the quad at different times

Shannon is writing a paper on the benefits of meditation as an alternative to medical treatment for anxiety disorders in adults. She has found sources that support that idea, but can find just as many others that dispute the benefits. What should Shannon do? a. Indicate in her paper that experts disagree b. Eliminate the sources that don't support her thesis c. Acknowledge and dispute the sources that don't support her thesis d. Consider changing her topic to something less divisive

a. Indicate in her paper that experts disagree

Scholars include citations to the sources they have consulted, typically in a works cited or bibliography. Students can use an author's bibliography to: a. Locate additional sources on the topic b. Find out who has cited the source since it was published c. Check the author's credentials d. See the most recent findings on the topic

a. Locate additional sources on the topic

Kate has just gotten her paper back from her professor. In it, she lost a lot of points because she relied on her own experience and did not use sources to support her claims. She has some experience on the paper's topic, so she felt like sources were not important. Which of the following is the BEST reason that Kate lost points? a. She over-relied on her perception of her expertise. b. Her professor didn't understand how much she knew about her topic. c. Her professor required her to use sources and she didn't. d. He failed to explain her knowledge or credentials.

a. She over-relied on her perception of her expertise.

what are first impressions

can be lasting, can sometimes closely match impressions formed over lengthy periods of time

how does context affect perception?

can make you misunderstand what you are perceiving

When you summarize an author's work you: a. describe an author's main ideas. b. add your own research c. draw your own conclusions about the work d. elaborate on points the author failed to make

a. describe an author's main ideas.

A reference list provided in a source can: a. provide a researcher with additional sources of information. b. make a source seem longer than it really is. c. lead to more current references on a subject. d. provide the author's educational credentials

a. provide a researcher with additional sources of information.

If you were looking for information on Clydesdale horses, which phrase(s) would help you narrow your search?a.Clydesdale AND horses b.Clydesdale OR horses c.Horses* d.Clydesdale NOT horses

a.Clydesdale AND horses

John is writing a paper for his Health class that connects soda consumption to diabetes. He has data that indicates that there is a relationship. What is the best way for him to represent this information in his paper? a. Find or create a chart that compares soda consumption amounts to diabetes diagnoses b. Find or create a chart that compares soda consumption amounts in different age groups c. Show a video of the health impact of diabetes d.Look for an article about soda consumption

a.Find or create a chart that compares soda consumption amounts to diabetes diagnoses

JMU wants students to be aware of the Honor Code and how Honor Code violations are handled at JMU. What is the best way for JMU to share that information with students?a.Students should hear about this in multiple ways (web pages, in class) b.Survey students to see what they've heard about the Code c.Create a Honor Code video d.Share with students the statistics of students violating the Code

a.Students should hear about this in multiple ways (web pages, in class)

The main purpose of summarizing an author's work is to: a.distill a larger work to its main points. b. insert segments of a work to support your ideas c. include the author's exact words as a way to interpret his/her meaning d. re-structure the author's ideas as to fit with your research needs

a.distill a larger work to its main points.

what is self reflexiveness in langauge?

ability to use language to communicate about language

what is displacement in language?

ability to use language to talk about objects, ideas, events, and relations that don't just exist in the physical here and now

what is an inference?

an educated guess that can be proven wrong still

what is informational listening?

attempts to comprehend the message of the speaker

You have been assigned to give an informative speech in your Communication course on the topic of non-verbal communication, a topic you know very little about. What is the best way to get started? a. Search Google b. Click on the Background Information link on the libraries' website to consult encyclopedias c. Search Google for an expert d. Click on the Articles link on the libraries' website to search for peer reviewed journal articles.

b. Click on the Background Information link on the libraries' website to consult encyclopedias

When you need to print or copy in any JMU Library, use your a. Cash b. JACard with Flex c. Credit Card d. All of the above

b. JAC with Flex

What information do you need to locate a copy of a book in the JMU Libraries? a. ISBN, Author, and Publisher b. Location and Call Number c. Author and Status d. Record Number, Author, and Title

b. Location and Call Number

Prof. Hazard is going to have to miss her class today and has posted an online activity for her students to complete instead. What is the best way for her to communicate this to her class? a. Post a sign on her office door b. Post an announcement in Canvas c. Update her status on Facebook d. Email each student directly

b. Post an announcement in Canvas

Which example is not a scholarly information format that distributes new information through research and scholarship? a. Encyclopedia Britannica via the JMU Libraries' website b. The Fault in Our Stars by John Green c. Encyclopedia Britannica on the Background Information page d. Journal of Individual Psychology

b. The Fault in Our Stars by John Green

Luke is doing a presentation about using yoga as a method to help students who suffer from attention deficient disorders. Which of the following citations best matches his research topic? a. Smart Talk on Supplements and Botanicals: An Integrative Approach to Attention Deficit Hyperactivity Disorder, Alternative & Complementary Therapies, August 2011, 17, 4, p. 193-196. b. Yoga as an intervention for children with attention problems. School Psychology News, 34, 3, p. 415-424. c. Mindfulness and Levels of Stress: A comparison of beginner and advanced Hatha yoga practitioners, Journal of Religion & Health, Dec. 2011, 50, 4, p. 931-941. d. ADHD in Adulthood: A guide to current theory diagnosis and treatment. Johns Hopkins University Press, 1999.

b. Yoga as an intervention for children with attention problems. School Psychology News, 34, 3, p. 415-424.

Peer review is a marker of high quality because: a. it requires that experts agree with one another. b. experts within a specific field of study evaluate the content. c. only college professors are permitted to publish peer reviewed material. d. the information presented is comprehensive.

b. experts within a specific field of study evaluate the content.

Paraphrasing, quoting, and summarizing are: a.ways of making your paper longer. b.techniques to use the words/works of the experts. c.opportunities for personal analysis d.ways to make a writer sound smarter

b. techniques to use the words/works of the experts.

Which searching strategy would retrieve the most results? a.Congress AND Election b.Congress OR Election c.Congressional Election d.Congress

b.Congress OR Election

Which of the following would retrieve the most results for a search on the word capitalism? a.Subject searching b.Keyword searching c.Title seaching d.Author searching

b.Keyword searching

Lisa is giving a presentation on how dolphins communicate with one another. Which of the following is the best way for Lisa to help her audience understand the different vocal communication calls between dolphins? a. Show a picture of dolphins b. Play an audio clip example of dolphin calls c. Explain the different tones dolphins use when communicating d. Quote from the article, "Using Local Binary Patterns as Features for Classification of Dolphin Calls"

b.Play an audio clip example of dolphin calls

Jeff is organizing his speech for Communications class. He has video content, a lot of data, and sound clips in his presentation. He is concerned that his speech might run too long or have too many features in it that his message gets watered down. What should Jeff do? a.Give his speech as prepared b.Practice his speech and ask for feedback c.Add animations and sounds d.Change all the slides to one background

b.Practice his speech and ask for feedback

Stefanie is writing a paper about how Facebook, Twitter and other social media sites have changed dating behavior for people in their twenties. She wants to use data (postings and tweets) she found in her paper. Which of the following is the best rationale for why she should or shouldn't do that? a.Social media are not scholarly sources so she should not include them. b.She is studying social media so she certainly should include them. c.These sources won't "count" as scholarly in her bibliography so she should not include them. d.She hasn't secured the authors' permissions so she should not include the sources.

b.She is studying social media so she certainly should include them.

If you run a search for the word seismologist in a research database and get too few results, which of the following is the best strategy to broaden your search? a.Use the term seismological instead b.Use the term seismo* c.Add the term earthquake to your search using AND d.Restrict your results by date

b.Use the term seismo*

what is sense experience?

begins with our sense of experiencing the world

what is incremental disclosure

bit by bit

Colin is writing a paper on the most recent advances for the treatment of fibromyalgia for his Chronic Diseases class for his Health Science major. Which of the following sources would be most appropriate for this task? a. A book that discusses the history of fibromyalgia treatment. b. A webpage that offers support for those dealing with fibromyalgia. c. A recent article from a medical journal that reviews innovative fibromyalgia treatment options. d. Statistics from the National Institutes of Health (NIH) that show an increase in fibromyalgia.

c. A recent article from a medical journal that reviews innovative fibromyalgia treatment options.

Kristen is writing a paper for her Health course on the health benefits of limiting gluten consumption. Given that she is writing her paper for her professor at JMU, which of the following sources is the most appropriate? a. An article from Gluten Free Living written by a contributing editor. b. A website that highlights the health side-effects of gluten consumption. c. A scholarly article that reviews studies conducted by medical experts and nutritionists. d. A book that provides a celebrity testimony of the advantages of a gluten-free diet.

c. A scholarly article that reviews studies conducted by medical experts and nutritionists.

Jessica is giving a persuasive speech in her Communication class on standardized testing's impact on graduating high school students. In her research, she locates an opinion piece in The Atlantic that is written by a former secretary of education. Which response best reflects what Jessica should do and why: a. Use the source without question due to the obvious expertise of the writer. b. Not use the source since it was written as an editorial. c. Acknowledge the bias and expertise of the writer. d. Not use the piece since the writer is no longer in office.

c. Acknowledge the bias and expertise of the writer.

how does mood affect perception?

can make you perceive things in a different mindset

how do past experiences affect perception

can shape how you think today

what is trust

can the person keep a secret

Ella has been working on her honors thesis about the relationship between newspaper reading and voting patterns for two semesters. Her data indicates that people who read or follow the news are more likely to vote in national elections. Her thesis advisor has just forwarded to her a link to a new article that directly disputes this claim. What should Ella do? a. Change her thesis topic to something else b. Indicate in her thesis that the scholarship is evolving c. Change her thesis to match to these latest findings d. Request a new thesis advisor

c. Change her thesis to match to these latest findings

Quick Search has given you a draft citation. From the libraries' website, which link will best help you check the accuracy of your draft citation? a. Ask-the-Library button b.Undergraduates link c. Cite Your Sources link d.Interlibrary Loan link

c. Cite Your Sources link

Karen has collected a lot of data regarding student volunteer work with various community organizations from 2012-present. What is the most effective way for her to present this data in her paper? a.Show a video of a student volunteering at an animal shelter b.Create a Facebook page where students might access this data c. Describe his data in a narrative form d.Display the data in a graph or chart

c. Describe his data in a narrative form

Your class is investigating how many campus quiet study spaces are available to students during exam week. The class needs to indicate how accessible these spaces are to students. The best way to demonstrate results of the study would be: a. Create a website that lists quiet spaces. b. Create a campus map of quiet spaces. c. Post the quietest places to popular social media sites. d. Create posters to post in residence halls and classrooms.

c. Post the quietest places to popular social media sites.

Sam has submitted a draft of his Economics paper to his professor. His professor has included a notation about a study he knew about that directly disputes the claims Sam made in his paper. Which of the following would be the BEST thing for Sam to do? a. Read the source his professor noted b. Disregard it entirely since his professor says it doesn't support his claims c. Read the source and reflect on how this affects his own research d. Read the source but disregard since it doesn't support Sam's claims

c. Read the source and reflect on how this affects his own research

When citing an author's work in an oral presentation the presenter should: a. provide all elements of the citation according to the APA style. b. indicate only the title of the book cited. c. include author, work, and year. d. provide only a citation in the reference list.

c. include author, work, and year.

Ella's new year's resolution is to lose weight. Which of the following sources would likely be the most objective for her research? a. A website that sells supplements to reduce belly fat. b. A celebrity endorsement of a diet plan. c. www.nutrition.gov/weight-management d. A bus advertisement for a gym.

c. www.nutrition.gov/weight-management

To check out library materials, you need: a. your Social Security card b. a major credit card c. your JACard d. None of the above

c. your JACard

The difference between a keyword and subject search is: a. A keyword search uses subject headings, but a subject search does not. b.A subject search can retrieve false hits, but a keyword search does not. c.A keyword search searches more fields and will return more results. d.A subject search finds terms in the title, but a keyword search does not.

c.A keyword search searches more fields and will return more results.

Which of the following searches would retrieve the most results? a. President* b. Presidenc* c.Presiden* d. Presidencia*

c.Presiden*

You are researching advances in DNA technology to regrow damaged tissue and have located the source listed in the side panel. You should: a.use the source since it appears in a reputable journal. b.not use the source because it is too old. c.consider including more recent sources as well as this one. d.not use the source because you cannot verify the author's credentials

c.consider including more recent sources as well as this one.

When you paraphrase an author's work in your paper you should: a.use the author's words as written. b.re-organize the author's words to make your argument c.retain the author's meaning using your own words. d.change every other word from the original.

c.retain the author's meaning using your own words.

what is productivity in language?

capacity of language to transform a small number of phonemes into words, phrases, and sentences that require you to communicate your thoughts and feelings

what is compassionate empathy?

concern for others: you care about what happens to others

what is inference?

conclusions about the unknown based on the known, guesses

what is situational approptiateness

considering context

what is regulation as a nonverbal function?

conversation is regulated by nonverbal cues, ex: turn taking signaled by long pauses, active listening, and eye contact

Dana is studying the 'Progressive Movement' for an informative speech. Which of the following sources would be helpful to her? a. A biography of Robert LaFollett, a pioneer in the Progressive Movement b. An article from The Progressive, a Progressive Movement monthly magazine c. The book: The Progressive Movement: Advocating Social Change d. All of the above

d. All of the above

If you need help, you may: a. Ask a staff member at the desk in any library b. Email a question by clicking on the Ask-A-Librarian button on the libraries' website c. Chat with a librarian by clicking on the Ask-A-Librarian button on the libraries' website d. All of the above

d. All of the above

Which of the following is true about a scholarly journal article? a. It is written by experts, for experts b. It is reviewed by scholars in the field before being published c.It is written in a specialized language d. All of the above

d. All of the above

Which of the following would be (an) appropriate source(s) for a speech on the impact of beach erosion in coastal communities? a. Before and after images of beaches that have experienced significant erosion. b. Graphs that note the impact on indigenous species in eroded areas. c. Studies conducted by scientists. d. All of the above

d. All of the above

Matthew is working on a big research project. He uses books, articles from research databases, and material he found using Google and Wikipedia. In a hurry to complete the paper, he doesn't attribute a concept he paraphrased from one of his sources. Matthew is: a. in violation of the JMU Honor Code. b. simply careless. c. guilty of plagiarism. d. Both A & C

d. Both A & C

Charlie receives an email from his history professor from two semesters ago. This professor has nominated him to present a paper he wrote at the General Education Student Conference. Charlie agrees to present his work. This is an example of a student: a. participating in a scholarly conversation. b. having to complete additional work for a course. c. having an opportunity to showcase impressive work. d. Both A and C

d. Both A and C

David is doing a presentation on an internship where he worked to help build a new school in Sierra Leone. He has a map and some pictures that he wishes to use to detail his travel route and show examples of the building process. What is the best way to share the map and pictures? a. Pass the map and pictures around the class while presenting b. Make copies of the maps for his class c. Digitize the maps and send them to his class d. Include the maps in his presentation slides

d. Include the maps in his presentation slides

Jared is doing an internship with an environmental organization that works to promote healthy, freshwater ecosystems in rural Virginia. He has been asked to build a website with links to resources that will help raise awareness to the importance of these sustainable ecosystems. Which of the following sources would be most appropriate for him to link to? a. Scholarly articles discussing the relationship between freshwater ecosystems and environmental benefits b.Federal statistics indicating states with the most sustainable freshwater ecosystems c. Community blogger websites about government fund use to support freshwater ecosystems d. Local government statistics that note a rise in the number of endangered birds tagged within these ecosystems

d. Local government statistics that note a rise in the number of endangered birds tagged within these ecosystems

For her Media Design class, Ashley is analyzing how different ethnicities are stereotyped in movies. She has to write a paper and give a 15 minute presentation. She wants to use clips from selected movies. What is the best way for her to use the clips? a. Ask her audience to watch the films b. Write about the clips in her paper c. Describe the clips in her presentation d. Show the clips in her presentation

d. Show the clips in her presentation

Christopher needs to use different citation styles for two of his classes. Where can he get help? a. consulting the style manuals available in the libraries. b. using the Cite Your Sources link on the libraries' website. c. clicking the Cite button within a research database. d. all of the above

d. all of the above

Scholarly writers typically quote from a source when: a. a text is the subject of a paper (Example: a novel, a poem, a speech) b. the author is famous for the quotation (Example: "I have a dream") c. the writer can use the quote to make his/her own point d. all of the above

d. all of the above

Scholars use the work of other scholars in their own work in order to: a. establish where research has already been done. b. use existing knowledge to create new knowledge. c. identify gaps in scholarship. d. all of the above

d. all of the above

When is it appropriate to use an image to convey scholarly information? a. when a picture can help aid a reader's understanding b. when data can be charted to summarize research results c. to accurately capture a specific event d. all of the above

d. all of the above

The main purpose of paraphrasing an author's work is to: a. meet the research requirements of your assignment. b. use the points made by the author, but in your own words. c. demonstrate your understanding of the author's work. d. both B & C

d. both B & C

The best purpose of a call number on a book in the libraries is to: a. maintain security of the library's books. b. ensure that the shelves are neat and tidy. c. assist students in creating bibliographic entries. d. provide an address for where that item can be located on a shelf.

d. provide an address for where that item can be located on a shelf.

UREC is buying new canoes for students to borrow and use. The canoes are really popular and need to stand up to frequent repeated use. Which of the following would be the best sources for UREC staff to ensure that they are buying the best equipment they can afford? a. customer comments from an outdoor equipment retailer b. a magazine article about the best canoes for family vacations c. government releases regarding canoes for use in rescue situations d. results from an equipment survey of summer camp owners and outfitters

d. results from an equipment survey of summer camp owners and outfitters

What is/are the difference(s) between an internet search engine (like Google or Bing) and a research database (like Quick Search or ERIC)? a. A research database contains materials that requires a subscription fee b. A research database is more subject specific c. A research database provides access to sources appropriate for university-level research d.All of the above

d.All of the above

what are disconfirming responses?

diminish the person, reduce confidence, and are nonempathetic.`

what is repetition as a nonverbal function?

diminishes ambiguity and enhances accuracy pf message perception

what is emotional empathy?

emotional understanding: participate in the feelings of others

what is a confirming response?

enhance the persons self- esteem and confidence.

what is critical listening?

evaluating the message from the speaker, sort through bad ideas and discover good ones that will help us

what are non- empathetic listening response styles?

evaluating, advising, interpreting, and content only responses. All of these are disconfirming responses

what is a stereotype?

generalization about a group or category of people ex: ethnicity

how does jargon influence the understanding of a communication message?

gets away from your main point, extra words that really are not necessary

How do depth of self-disclosure influence the building of relationships?

how personal you become when discussing a particular subject

what is a high- context communication styles?

indirect verbal expression, read between the lines, derived through contextual cues

what is glazing over?

occurs when listeners attention wanders and daydreaming occurs

what is competitive interrupting?

occurs when someone dominates the conversation by seizing the floor from others who are speaking.

what is ambushing?

occurs when someone listens for weaknesses and ignore strengths of a speakers message, attack/ distort what the speaker says to gain an advantage.

what is cultural appropiateness

opness is not universally valid

what is stereotyping

permits rapid judgements when instant decisions are required can lead to serious mistakes

what is connotative meaning?

personal meaning

what is cognitive empathy?

perspective taking: try to see as others see and perceive as they perceive

what is a scrpit?

predictable sequence of events that indicates that what we are expected to do in a given situation ex: being handed a menu at a resturant

what is territoriality?

predisposition to defend a fixed geographic area

what is pseudo listening?

pretend listening, attempt to disguise inattention to the message- easier on the phone ex: responding with mhm, really

what is linguistic determinism?

prisoners of our native language unable to think certain thoughts or perceive in certain ways because of grammar and lexicon

what are empathetic listening responses?

probing, supporting, and understanding responses. All of these are Confirming responses

What is skepticism?

process of listening to claims, evaluating evidence, and reasoning supporting those claims and drawing conclusion based on probabilities - essence of critical listening

what is a fact?

proven thing, actual evidence behind it

How do breadth of self-disclosure influence the building of relationships?

range of subjects discussed

what is reflected appraisal?

refers to the message you receive from others that assess your self- concept

what is a low- power distance culture?

relatively equal power sharing and discourages attention to status differences and ranking in society. Encourage challenging authority ex: Israel

what is linguistic relativity?

says lexicon and grammar influence our thinking and perception but not prisoners

what is ethnocentrism?

seeing your culture as the center of the universe and seeing other cultures as insignificant or inferior

what is denotative meaning?

shared meaning

what is comprehending?

shared meaning between or among parties in a transaction

what is nonverbal communication?

sharing meaning with others through nonlingusitics- excludes sign and written comm

what is responding?

speakers look for a response from listeners to determine whether a message is being processed or ignored, response can be verbal or non verbal

what is proxemics?

study of distance in communication

what is judgement?

subjective evaluations of objects, events, or ideas

what is self concept?

sum total of everything that encompasses the term "me"

Explain what a self-serving bias is and how it influences our interactions

tendency to attribute our successful behavior to ourselves (personal traits) but to assign external circumstances to (situations) to our unsuccessful behavior.

what is primacy effect

tendency to be more influenced by initial information about a person than by information gathered later

what is retaining?

the information we retain when engaged in the listening process, the raw material from which meaning is constructed

what is kinesics?

the study of the way in which certain body movements and gestures serve as a form of nonverbal communication.

what is conversational narcissism?

the tendency of listeners to "turn the topic of ordinary conversations to themselves

what is reciprocity

two way sharing

what is description?

verbal reports that sketch what we perceive through our senses

what is a low- context communication styles?

verbally precise, direct, assertive, self-enhancing, and explicit. Little assumption

what is paralanguage?

vocal cues

What is true belief?

willingness to accept claims without solid reasoning or valid evidence and to hold these beliefs tenaciously even if someone tries to contradict the evidence that disputes those claims


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