SHRM - Global mindset

3 elements of a global mindset

1. Appropriate KSU's 2. Desire and motivation to change 3. Support from systems and management

3 aspects of cultural intelligence

1. Cognitive 2. Motivational 3. Behavioral

Characteristics of a global mindset

1. Drive for a bigger picture 2. Accepting contradictions 3. Trusting the process to solve problems 4. Value multicultural teamwork 5. View change as an opportunity 6. Open to new ideas and continual learning 7. Being inclusive

Hoftede's Dimensions of National Culture

1. Power distance 2. Individualism 3. Uncertainty avoidance 4. Masculine/feminine 5. Long term/ short term 6. Indulgence/restraint

7 dilemmas of culture tension

1. Universal/particular (flexibility v rules) 2. Individual/communitarian 3. Neutral/affective - expression of emotion 4. Specific/diffuse - public and private boundaries 5. Achieved/ascribed - source of merit 6. Sequential/synchronic - sense of time 7. Internal/external - individual control over ones destiny

International Law

A body of rules that binds states and other agents in world politics and is considered to have the status of law

Civil Law

A legal system based on a written code of laws approved by legislative bodies Most prevalent law concept in world

conflict of laws

A situation in which the laws of two or more jurisdictions differ and may exert a different result, depending on which system is deemed to have jurisdiction

global mindset

Ability to take an international, multidimensional perspective that is inclusive of other cultures, perspectives, and views.

Level of law

Analyzing laws by their areas of control: - national - sub national - Supranational - International

Strategic persoective

Balancing the priorities of headquarters and subsidiaries

Religious Law

Based on religious beliefs and codes; a mixture of written codes and interpretations

Regional/Supranational Law

Binding agreements among nations of a region.

Culture norms and values

Cultured shared and stated sense of acceptable behaviors - what is right and wrong

Cultures basic assumptions

Cultures core beliefs about how the world is and ought to be. - May be unspoken

Culture artifacts and products

Cultures obvious features such as: food, dress, architecture, humor and music

Low context culture theory (Edward Hall)

Focus is on the communication or wording. Tends to have less history. Usually found when individuals know others less well and don't share a common experience. Ex: USA, UK, Canada "It's not personal, it's just business"

Tactical perspective

Focusing separate disciplines and professional backgrounds to develop programs that can deliver measurable success and can work in different cultural and sociopolitical contexts

specific culture

Individuals Distinguish between public and private lives and restrict (leave work at work and home at home)

Ascribed culture

Individuals are judged based on their class

External Culture

Individuals believe fate directs their life

Internal Culture

Individuals chart their own path

neutral culture

Individuals control their outward expression

affective cultures

Individuals express emotions freely (Spain)

Achieved cukture

Individuals is judged based on their merits

Diffuse Culture

Individuals may enter into ones private life

Sequential cultures

Individuals see time as linear. Planning is important

Synchronic cultures

Individuals see time as more flexible and forgoving

Jurisdiction

The right of a legal body to exert judicial authority over a region, subject matter or individual

National Law

law that pertains to a particular nation

High context culture theory (Edward Hall)

requires a great deal of background. Complex, long standing networks of relationships Ex: China, Japan, France and most Latin countries "No business until I get to know you personally"

uncertainty avoidance

the degree to which societies are willing to tolerate uncertainty and risk

Indulgence vs. Restraint

the extent to which people try to control their desires and impulses

Particular cukture

Fairness is achieved by considering factors and relationships that may have influenced the action in question

Individualism/Collectivism

Degree to which individuals are integrated into groups. Individualists have loose ties and are self reliant. Collectivists have strong ties, cohesive groups and protection is exchanged for loyalty

power distance

Degree to which societies accept the idea that institutions accept unequal distribution of power

Common Law

Law based on legal precedent. Each case is determined in terms of how it relates to judicial decisions that have been made in the past. Can change over time

Due Process

Laws are enforced through accepted, codified procedures, thus avoiding arbitrary treatment and abuse of power

Extraterritorial law

Laws that extend the power of a country's laws over its citizens outside that country's national boundaries.

short-term orientation

Makes decisions based on likely results. Values pragmatism.

individual culture

Members are free to consider their own needs and opportunities when taking action

collectivist cultures

Members must consider how their actions will affect the entire group

Sub national law

Municipalities, states, providences, or regions

Rule of Law

No individual is above the law; authority is exercised in accordance with written and public alt disclosed laws More control, greater predictability and less risk

Ethnocentrism culture

Our way is the best way and we are not interested in trying any other way

layers of culture (Schein)

Outside: artifacts and products Inner: norms and values Core: basic assumptions

Forum/Jurisdiction Shopping

Practice of taking complaints to jurisdictions sympathetic to the complainants case - Not effective in unions

Culture

Set of beliefs, attitudes, values and perspectives on how the world works

Universal Culture

Set rules is applied to each case resulting in consistency and impartiality.

cultural determinism

The beliefs that the culture made the individual act in certain way. Perspective removes accountability of the individual

Cultural Intelligence (CQ)

The capacity to recognize, interpret, and behaviorally adapt to multicultural situations and contexts

cultural realitivism

There are no absolutes, norms and values vary by situation and perspective

Parochialism culture

There is only one way to solve a problem

cultural stereotypes

commonly held public beliefs about specific social groups (cultures), based on simplified prior assumptions

4 T's

Travel Teams Training Transfers

long-term orientation

Uses traditional norms and customs to guid action