SM 391 Midterm
A person who mentally "checks out" of group meetings is filling what group role?
Disassociator
When a message was received as the sender meant it:
a person is expressing communication effectiveness
Which of the following is NOT a category of leadership skills? a. conceptual b. entrepreneurial c. technical d. interpersonal
b. entrepreneurial
Which of the following is an example of an internal factor that influences the communication process? a. running short on time to communicate b. the noise that occurs during communication c. distance barriers between people communicating d. biases and prejudices
d. bias and prejudices
Which of the following is the richest medium and best channel to communicate complex information? a. email b. text messaging c. phone call d. face-to-face
d. face-to-face
Which statement best describes the relationship between leadership and followership? a. leaders and followers engage in similar tasks b. followership is the direct opposite of leadership c. leaders and followers separately define the leadership experience d. followers and leaders are partners in creating the leadership experience
d. followers and leaders are partners in creating the leadership experience
When does research show that self esteem tends to drop for girls?
early adolescence
When using nonverbal language to increase one's status or prestige, people are doing what?
engaging in impression management
Collectivist groups tend to...
focus on the needs of the entire group
Who has direct leadership contact with participants?
frontline leader
People who prefer to know what is coming (they like to be able to anticipate what is going to happen next) are typically:
high in uncertainty avoidance
Proximity is best described as:
how we use space between ourselves and others
Leaders must be careful in using touch as a communication tool. This is because:
it can be easily be misinterpreted
Piaget's theory of learning is about...
learning through observing one's environment
Empathetic listening
listening for the emotional message embedded in a conversation
According to Kohlberg, which type of moral reasoning tends to occur in early childhood?
obedience to avoid punishment
It is generally believed that the most important component of a successful group is...
shared goals
If group members enjoy one another's company, yet are focused on different aspects of a task, they would probably have high _________ and low _________.
social cohesion, task cohesion
Preoperational stage
stage that children learn how to use language
A logo is an example of:
symbolic language
Which of the following types of conflict is most easily resolved?
task conflict
It is preferable for a leader to use an autocratic leadership style when...
the group is in a dangerous situation
When nonverbal communication conflicts with verbal communication, what will people typically believe?
the nonverbal message
What is one of the leadership challenges related to people who are in middle adulthood?
they face conflicts between recreation, work, and family
Referent power
when a person looks up to someone, admires them, and thus grants them leadership, that person is demonstrating