SM 391 Midterm

A person who mentally "checks out" of group meetings is filling what group role?

Disassociator

When a message was received as the sender meant it:

a person is expressing communication effectiveness

Which of the following is NOT a category of leadership skills? a. conceptual b. entrepreneurial c. technical d. interpersonal

b. entrepreneurial

Which of the following is an example of an internal factor that influences the communication process? a. running short on time to communicate b. the noise that occurs during communication c. distance barriers between people communicating d. biases and prejudices

d. bias and prejudices

Which of the following is the richest medium and best channel to communicate complex information? a. email b. text messaging c. phone call d. face-to-face

d. face-to-face

Which statement best describes the relationship between leadership and followership? a. leaders and followers engage in similar tasks b. followership is the direct opposite of leadership c. leaders and followers separately define the leadership experience d. followers and leaders are partners in creating the leadership experience

d. followers and leaders are partners in creating the leadership experience

When does research show that self esteem tends to drop for girls?

early adolescence

When using nonverbal language to increase one's status or prestige, people are doing what?

engaging in impression management

Collectivist groups tend to...

focus on the needs of the entire group

Who has direct leadership contact with participants?

frontline leader

People who prefer to know what is coming (they like to be able to anticipate what is going to happen next) are typically:

high in uncertainty avoidance

Proximity is best described as:

how we use space between ourselves and others

Leaders must be careful in using touch as a communication tool. This is because:

it can be easily be misinterpreted

Piaget's theory of learning is about...

learning through observing one's environment

Empathetic listening

listening for the emotional message embedded in a conversation

According to Kohlberg, which type of moral reasoning tends to occur in early childhood?

obedience to avoid punishment

It is generally believed that the most important component of a successful group is...

shared goals

If group members enjoy one another's company, yet are focused on different aspects of a task, they would probably have high _________ and low _________.

social cohesion, task cohesion

Preoperational stage

stage that children learn how to use language

A logo is an example of:

symbolic language

Which of the following types of conflict is most easily resolved?

task conflict

It is preferable for a leader to use an autocratic leadership style when...

the group is in a dangerous situation

When nonverbal communication conflicts with verbal communication, what will people typically believe?

the nonverbal message

What is one of the leadership challenges related to people who are in middle adulthood?

they face conflicts between recreation, work, and family

Referent power

when a person looks up to someone, admires them, and thus grants them leadership, that person is demonstrating