Sociology Final Exam (ch. 11)

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What does Karl Marx claim is true about class conflict?

All human history of class conflicts.

How is service work different from manufacturing work?

In service work, unlike manufacturing work, it is common for workers' expectations to conflict with those of customers.

How has the Information Revolution changed the nature of work and the economy?

It has shifted the economy toward the production of knowledge and services

Why would a company outsource or contract out labor it might otherwise employ its own staff to perform?

It is cheaper

How has the Information Revolution changed the nature of work?

The importance of the physical space in which work is done has been greatly diminished.

What change was associated with the Industrial Revolution?

a significant population boom

Which of the following is one of the primary principles of capitalism?

privatization of the means of production

What economic change has made it more difficult for workers to strike effectively?

the ease with which manufacturing firms can move operations to another country

The economy is not only about money but also about:

the production, distribution, and consumption of goods and services.

What changes caused people to migrate to cities from rural areas?

the switch to manufacturing economy


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