Special Features and Services Unit

Which technology allows a patient to speak with a human?

Answering Service

Which technology uses a recorded message with a series of directions for callers to press buttons to reach the correct party?

Automatic Routing Unit (ARU)

Which technology allows telephone calls to be sent to another appointed number?

Call Forwarding

Which technology permits two-way communication?

Cellular Phones

Which technology is used for three or more people in different geographical areas to "meet" by phone?

Conference Call

Which technology is worn on the body for more freedom of movement?

Headset

Which technology leaves the hands free and is built into the phone?

Speakerphone

What can pagers display?

Telephone number to call back Digital text message All of the above

Legally and ethically, a medical office is bound to give patients aid even after regular office hours.

True

With which technology does a patient record a spoken message using a feature built into the telephone system?

Voicemail